Hyundai of Jefferson City


Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

362 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
95% Would Recommend
100% Business Response
Latest Review about 3 hours ago
DONALD F. on 06/22/2017
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"Friendly, knowledgeable"
Everyone at this dealership was extremely friendly and personable. The service manager was extremely knowledgeable about the maintenance to be done.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 06/20/2017
Service Type: Repair
Review Created: 06/22/2017 12:33 PM
Rebecca P. on 06/21/2017
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"Excellent"
Fast and friendly. Not over priced either. What more could you ask for?
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/21/2017 09:24 PM
Ken P. on 06/21/2017
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"Very good service tech"
Service tech very good
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/16/2017
Service Type: Repair
Review Created: 06/21/2017 05:18 AM
George H. on 06/17/2017
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"employees are always helpful knowledgeable. and courteus"
Timely maintenance
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 06/14/2017
Service Type: Maintenance
Review Created: 06/17/2017 02:19 PM
Tyler S. at Hyundai of Jefferson City responded on 06/20/2017

Thank you for taking the time to fill out our survey, and we appreciate the five stars!

Verified Customer on 06/13/2017
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"excellent service department"
excellent service department
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 06/10/2017
Service Type: Repair
Review Created: 06/13/2017 04:29 PM
Justin K. at Hyundai of Jefferson City responded on 06/13/2017

Thank you sir!  I appreciate you taking the time to leave the review and the kind words.

Verified Customer on 06/13/2017
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"Excellent"
Service was great. Checked and took care of all recalls while there. It was great to have a courtesy drive to take us to a restaurant so we could eat while my car was being serviced.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 06/07/2017
Service Type: Repair
Review Created: 06/13/2017 09:03 AM
Justin K. at Hyundai of Jefferson City responded on 06/13/2017

We appreciate you taking the time to leave us  review and all the wonderful feedback.  Thank you!

Ronald S. on 06/13/2017
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"Repair of a recall problem"
great job
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/25/2017
Service Type: Repair
Review Created: 06/13/2017 07:58 AM
Justin K. at Hyundai of Jefferson City responded on 06/13/2017

Thanks Ron!  I appreciate you taking the time to leave us some feedback!

Eileen B. on 06/12/2017
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"Prompt service."
Recommend
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/08/2017
Service Type: Repair
Review Created: 06/12/2017 02:24 PM
Justin K. at Hyundai of Jefferson City responded on 06/12/2017

Thanks Eileen!  Your feedback is much appreciated!

Andrea R. on 06/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Above and Beyond as Always!"
The service here is amazing!! They guys are so nice and helpful! I drive 40min just to get my car serviced!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/25/2017
Service Type: Repair
Review Created: 06/09/2017 05:31 PM
Justin K. at Hyundai of Jefferson City responded on 06/12/2017

Thanks Andrea!  The review is much appreciated!

PATRICIA D. on 06/09/2017
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"Awesome service"
Friendly, knowledgable staff. Work is done in a timely manner. Always a pleasant experience.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 05/25/2017
Service Type: Maintenance
Review Created: 06/09/2017 06:28 AM
Justin K. at Hyundai of Jefferson City responded on 06/12/2017

Thank you very much!  The 5-Star review is much appreciated!

Jarad A. on 06/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Review"
Pretty good
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/01/2017
Service Type: Repair
Review Created: 06/08/2017 07:59 PM
Tyler S. at Hyundai of Jefferson City responded on 06/10/2017

Thank you for taking the time to fill out our survey.  We were more then glad to be of service.

Verified Customer on 06/08/2017
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"On time with explanations"
Any extra servicing suggestions are explained and are completed promptly.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 06/01/2017
Service Type: Maintenance
Review Created: 06/08/2017 05:47 PM
Tyler S. at Hyundai of Jefferson City responded on 06/09/2017

Thank you for the 5 star review!

Frank B. on 06/08/2017
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"Great service"
Excellent service and friendly staff.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/01/2017
Service Type: Maintenance
Review Created: 06/08/2017 04:14 PM
Justin K. at Hyundai of Jefferson City responded on 06/08/2017

Thanks Frank!  Always a pleasure.  I appreciate the feedback!

Vickie D. on 06/05/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"If your time is precious, don't go to Hyundai."
I love my Hyundai Santa Fe, but having to wait for 2 hours for an oil change/rotation (with a scheduled appointment) is unacceptable.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 06/01/2017
Service Type: Maintenance
Review Created: 06/05/2017 10:37 AM
Tyler S. at Hyundai of Jefferson City responded on 06/08/2017

I apologize for the high customer volume at the time of your visit!  Thank you for your honest review.

Melanie T. on 06/05/2017
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"Great place to do business"
The dealership always makes me feel welcome and tries its hardest to take care of our needs.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 05/30/2017
Service Type: Repair
Review Created: 06/05/2017 05:56 AM
Brian S. at Hyundai of Jefferson City responded on 06/08/2017

Thank you for the 5 star review! im glad to see you were happy with your visit.

Shreedhar K. on 06/04/2017
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"This place is awesome!!!"
Excellent service, people are very friendly here, quick service, love this place!!!
Vehicle: 2013 Hyundai Elantra Co
Category: Service
Service Date: 05/30/2017
Service Type: Repair
Review Created: 06/04/2017 05:08 PM
Tyler S. at Hyundai of Jefferson City responded on 06/05/2017

Thank you for taking the time to fill out our survey, and I greatly appreciate the five stars!

Lee C. on 06/02/2017
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"Great product, great service."
Hyundai warranty came through with engine replacement for Santa Fe with 103,000 miles (trouble reported at 90,000). Service rep worked with me for six months before problem could be diagnosed, then oversaw new engine install and kept me informed of progress throughout a month-long trouble-shoot and repair procedure. My last car was a Ford Explorer that went through four rear-end replacements before Machens' Ford in Columbia said they wouldn't fix it any more. I replaced that dog with the Santa Fe. Great car, great service, great warranty.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 05/31/2017
Service Type: Repair
Review Created: 06/02/2017 11:40 AM
Brian S. at Hyundai of Jefferson City responded on 06/05/2017

Thank you so much Lee, glad to see your happy, enjoy that new motor!

Rebecca A. on 05/31/2017
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"My oil change"
It takes the worry out of having my car serviced when I go to the Hyundai in Jefferson City. I know they will do a good job and stand behind any services I have done. The two guys, Brian and Justin, the service techs always treat me professionally and courteously!! I wouldn't consider going anywhere else for my car to be serviced!
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 05/26/2017
Service Type: Maintenance
Review Created: 05/31/2017 08:24 AM
Justin K. at Hyundai of Jefferson City responded on 05/31/2017

Thanks Rebecca!  You are always a pleasure to work with.  The review is very much appreciated!

Verified Customer on 05/30/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Friendly customer service agents"
Service has been great. Some poor customer service basics continue to lack when compared to their competition.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/27/2017
Service Type: Repair
Review Created: 05/30/2017 11:15 AM
Tyler S. at Hyundai of Jefferson City responded on 05/31/2017

Thank you for taking time to fill out our survey.  I have communicated with my team to prevent this issue in future services.

Verified Customer on 05/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Brian does a great job.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 05/18/2017
Service Type: Maintenance
Review Created: 05/27/2017 05:00 PM
Brian S. at Hyundai of Jefferson City responded on 05/30/2017

Thanks for the 5 star review, it means alot to us!

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