Hyundai of Kennesaw


Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5Overall Rating 4.55/5rating 4.55

1736 Reviews

ReScore Reviews™ (21)

ReScore
Overall Rating 4.6190505/5Overall Rating 4.6190505/5Overall Rating 4.6190505/5Overall Rating 4.6190505/5rating 4.6190505
Original
Overall Rating 2.14286/5Overall Rating 2.14286/5rating 2.14286rating 2.14286rating 2.14286
93% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Verified Customer on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Short wait"
Had an appointment for a recalled item. Took less than 15 minutes
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/25/2017 02:04 PM
Verified Customer on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Accurate schedule Good Value."
My car was done when they said it would be done. The shuttle service drove me to and from my house even though it was a bit beyond normal range. The cost of service was lower than the other Hyundai dealers.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/25/2017 10:53 AM
Verified Customer on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Respectful of customers time"
Great service
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/25/2017 10:08 AM
Verified Customer on 09/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"fast service"
maybe
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/25/2017 06:36 AM
Verified Customer on 09/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Satisfied!"
I showed up without an appointment, on a Saturday no less, expecting to wait all day. I was pleasantly surprised that I was able to have my service done along with having the recall I had received, also taken care of that day. My wait time was significantly less than I had anticipated. The staff was friendly and efficient. The waiting area was clean. I love being able to see my car being worked on, that's a plus. Very happy with the service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Repair
Review Created: 09/24/2017 07:20 PM
Herbert M. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Rob Stover is a friend and your dealership is lucky to have him in the service department."
I had a recall notice and called to see if I could bring my auto to your dealership. I was not aware I would get an oil change with the visit and it was a pleasant surprise.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/23/2017 03:13 PM
Verified Customer on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic Drive In Service"
I like the fact that I get free oil changes and don't need an appointment to do it.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/23/2017 12:02 AM
Mary B. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place "
Job gets done even when they are busy and always friendly
Vehicle: 2014 Hyundai Veloster
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/22/2017 07:50 PM
Christie B. on 09/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Pleasant Experience "
Addressed and completed all routine service issues in a very timely and professional way.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/22/2017 05:51 PM
Verified Customer on 09/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"battery"
I think it's ashamed that Hyundai Motor Co. only covers battery replacement @ 100% for one year!!
Mine had to be replaced after 3 years. Only covered @ 25% of cost. Shame on Hyundai!!!
Vehicle: 2014 Hyundai Accent
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/22/2017 02:40 PM
Albert B. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service is fine."
The work was done fast and ahead of schedule. there was a Packer magnet on my trunk that disappeared??? and the distance to drive there is more than I like. If there is something I can't do myself I would use you.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/22/2017 01:33 PM
Kelly O. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistently Awesome Service"
Service was great, as always. Guys up front are knowledgeable and professional. The service guys are quick and thorough!
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/21/2017 04:33 PM
Richard I. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"110 % service"
Always exceeds my expectations.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/21/2017 02:01 PM
Verified Customer on 09/21/2017
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"Thanks Brian"
Brian is service delivered yet another stellar performance! I only see him when I go and he makes sure things get done right and fast.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/21/2017 10:54 AM
Don S. on 09/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"It was fine. "
I came in at a busy time for oil change and I got it in 2 hours. It had been estimated ready in one hour and forty five. I got what I came for.
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/21/2017 10:43 AM
Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Friendly and professional service...
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/20/2017 07:18 AM
James L., Service Director at Hyundai of Kennesaw responded on 09/20/2017

Thanks for the great review. Look forward to next time. 

Jim Lambert
Service Director
Hyundai of Kennesaw
678-631-3575
jlambert@cherokeehyundai.com
Eddie R. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They show appreciation!!"
Good experience
Vehicle: 2011 Hyundai Genesis
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 05:59 PM
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
They were very attentive and took care of routine maintenance and even the recall service I scheduled for a future date all within a reasonable timeframe.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 03:32 PM
Charles B. on 09/19/2017
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"Friendly "
Always have nice greeting starting at the top with Jan!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 12:13 PM
Benjamin L. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Benjamin Lang"
Great Customer Service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/19/2017 11:19 AM
Displaying Review 1 - 20 of 1736 in total