Hyundai of Las Vegas


Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

2493 Reviews

ReScore Reviews™ (132)

ReScore
Overall Rating 4.6893982/5Overall Rating 4.6893982/5Overall Rating 4.6893982/5Overall Rating 4.6893982/5rating 4.6893982
Original
Overall Rating 2.20455/5Overall Rating 2.20455/5rating 2.20455rating 2.20455rating 2.20455
93% Would Recommend
100% Business Response
Latest Review about 8 hours ago
Verified Customer on 08/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change and battery replacement"
It was very busy and I was told it was a 2 hour minimum wait time. At least it was my day off from work.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/21/2017 02:54 PM
Bill B., Service Director at Hyundai of Las Vegas responded on 08/21/2017

Thank you for the return response, we are trying to improve wait times.

Bill Buckley
Service Manager
7029381400
Verified Customer on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Familiarity"
Been coming here for many years and are always satisfied
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/21/2017 02:22 PM
Bill B., Service Director at Hyundai of Las Vegas responded on 08/21/2017

Thank you for the nice response.

Bill Buckley
Service Manager
7029381400
Alice S. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Re-call --safety brake"
very good service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/21/2017 12:16 PM
Bill B., Service Director at Hyundai of Las Vegas responded on 08/21/2017

Alice: Thank you very much for the nice comments.

Bill Buckley
Service Manager
7029381400
Coleen N. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Painless service visit"
Did not have an appointment and the service department was very busy, but I had something that needed to be checked out as a potential safety issue, so my service advisor, Paul, worked me in. Once again, Paul has provided me with excellent service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/21/2017 12:03 PM
Bill B., Service Director at Hyundai of Las Vegas responded on 08/21/2017

Coleen: Thank you for the five star response.

Bill Buckley
Service Manager
7029381400
Ronald F. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Courteous staff
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/21/2017 10:58 AM
Bill B., Service Director at Hyundai of Las Vegas responded on 08/21/2017

Ronald: Thank you for trhe five stars.

Bill Buckley
Service Manager
7029381400
Barbara J. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service"
The service tech gave me a time line for the oil change and a recall. I was in and out on record time. Hyundai of LV is impressive.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/21/2017 10:38 AM
Bill B., Service Director at Hyundai of Las Vegas responded on 08/21/2017

Barbara: Thank you very much for the nice response.

Bill Buckley
Service Manager
7029381400
Verified Customer on 08/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great Employees"
I think the Hyundai Family is a good family; the employees work together very well and assist each other to make the customer experience a better one.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 08/20/2017 07:51 PM
Bill B., Service Director at Hyundai of Las Vegas responded on 08/20/2017

Thank you for the nice comments.

Bill Buckley
Service Manager
7029381400
Michael M. on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bomb Diggity Service"
I like my Hyundai Alot. I love the staff of the service center even more.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 08/10/2017
Service Type: Repair
Review Created: 08/20/2017 05:51 AM
Bill B., Service Director at Hyundai of Las Vegas responded on 08/20/2017

Michael: Thank you for the five stars.

Bill Buckley
Service Manager
7029381400
Albert R. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Getting better"
Service is much better and relatively faster today's.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/19/2017 02:03 PM
Bill B., Service Director at Hyundai of Las Vegas responded on 08/19/2017

Albert: Thank you for the five stars.

Bill Buckley
Service Manager
7029381400
Verified Customer on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service dept and the consultants."
I am very happy with the Hyundai of Las Vegas's service dept employees.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/19/2017 12:11 AM
Bill B., Service Director at Hyundai of Las Vegas responded on 08/19/2017

Thank you for the nice comments.

Bill Buckley
Service Manager
7029381400
Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Visit for oil change"
Excellent service.
Vehicle: 2003 Hyundai Tiburon
Category: Service
Service Date: 07/22/2017
Service Type: Maintenance
Review Created: 08/18/2017 11:30 PM
Bill B., Service Director at Hyundai of Las Vegas responded on 08/19/2017

Thank you for the nice response.

Bill Buckley
Service Manager
7029381400
Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Prompt and my car was washed
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 08/10/2017
Service Type: Maintenance
Review Created: 08/18/2017 10:06 PM
Bill B., Service Director at Hyundai of Las Vegas responded on 08/19/2017

Thank you for the five star rating.

Bill Buckley
Service Manager
7029381400
Jackson E. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"EXCELLENT SERVICE"
5 star rating
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/18/2017 09:39 PM
Bill B., Service Director at Hyundai of Las Vegas responded on 08/19/2017

Jackson: Thank you for the nice comments and five star rating.

Bill Buckley
Service Manager
7029381400
Joni T. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I will definitely return "
Very friendly team and comfortable waiting area.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 07:27 PM
Bill B., Service Director at Hyundai of Las Vegas responded on 08/18/2017

Jon: Thank you for the nice 5 star return.

Bill Buckley
Service Manager
7029381400
Anna L. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
The customer service was excellent and I got my oil changed in a timely manner
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/18/2017 06:16 PM
Bill B., Service Director at Hyundai of Las Vegas responded on 08/18/2017

Anna: Thank you for the nice comments and five stars.

Bill Buckley
Service Manager
7029381400
Lamont W. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service writer Evan"
Evan gave clear explanation for repairs needed. Vehicle was ready as promised.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 03:54 PM
Bill B., Service Director at Hyundai of Las Vegas responded on 08/18/2017

Lamont: Thank you for the comment about Evan and the five star rating.

Bill Buckley
Service Manager
7029381400
James B. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Timely, always Courteous!"
You have been servicing our Santa Fe for over 2 years now. Everyone is helpful but Paul our service rep has always gone above and beyond to make sure we are taken care of.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 01:55 PM
Bill B., Service Director at Hyundai of Las Vegas responded on 08/18/2017

James; Thank you for the nice comments about Paul and response.

Bill Buckley
Service Manager
7029381400
Miles O. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
Paul personalized service
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/18/2017 12:52 PM
Bill B., Service Director at Hyundai of Las Vegas responded on 08/18/2017

Mikes: Thank you for the nice five star rating.

Bill Buckley
Service Manager
7029381400
Cynthia C. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Quick and easy
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 07/29/2017
Service Type: Repair
Review Created: 08/18/2017 07:00 AM
Bill B., Service Director at Hyundai of Las Vegas responded on 08/18/2017

Cynthia: Thank you for the five star return response.

Bill Buckley
Service Manager
7029381400
Verified Customer on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and Easy"
They were fast told me what the issue was and what needed to be done. The wait was much shorter than other places and it was an overall good experience.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/17/2017 07:00 PM
Bill B., Service Director at Hyundai of Las Vegas responded on 08/18/2017

Thank you for the nice comments and five stars.

Bill Buckley
Service Manager
7029381400
Displaying Review 1 - 20 of 2493 in total