Hyundai Of North Charleston


Overall Rating 3.79/5Overall Rating 3.79/5Overall Rating 3.79/5rating 3.79rating 3.79

224 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
71% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Mark R. on 09/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Place for Hyundai Service "
Unexpected repairs needed, were performed on a Saturday efficiently and professionally with a smile 😊. I couldn’t be more pleased.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/25/2017 05:15 PM
Verified Customer on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"F"
Was good
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/23/2017 11:41 AM
Otis R. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Respectful service!"
I have been very happy with the new owner's team. The service department has treated me well and kept me informed of anything they found while doing the work needed. Communication is excellent and better than the past owner. I do recommend the Hyundai brand and the team at North Charleston.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/23/2017 08:38 AM
MICHAEL T. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer services"
👍
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/22/2017 03:13 PM
Todd l. at Hyundai Of North Charleston responded on 09/22/2017

THANKS FOR THE 5 STARS

Todd Lawson
Service Manager
843-996-4556
Jennifer B. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly service."
Difficult task requiring removal of the dashboard to get to A/C control. Everything now works as it should. Good troubleshooting.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/22/2017 02:51 PM
Todd l. at Hyundai Of North Charleston responded on 09/22/2017

THANKS FOR THE 5 STAR REVIEW

Todd Lawson
Service Manager
843-996-4556
Arthur T. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service/Warranty Experience "
Very pleased with the ability to accommodate our needs and satisfy our concerns without hesitation.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/22/2017 06:22 AM
Todd l. at Hyundai Of North Charleston responded on 09/22/2017

THANKS FOR THE GREAT REVIEW 

Todd Lawson
Service Manager
843-996-4556
Abu A. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service. "
Always a great experience!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Maintenance
Review Created: 09/21/2017 01:50 PM
Todd l. at Hyundai Of North Charleston responded on 09/22/2017

thanks for the 5 STAR review

Todd Lawson
Service Manager
843-996-4556
Gary H. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ease of getting appointments, good techs, I trust them"
I'm in good hands
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Maintenance
Review Created: 09/21/2017 12:26 PM
Todd l. at Hyundai Of North Charleston responded on 09/21/2017

thank you

Todd Lawson
Service Manager
843-996-4556
Deborah K. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They treat you like family"
Great place for all your car repairs
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 02:01 PM
Todd l. at Hyundai Of North Charleston responded on 09/20/2017

Thanks for the GREAT review!!

Todd Lawson
Service Manager
843-996-4556
DAVID B. on 09/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"?"
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Vehicle: 2014 Hyundai Genesis Co
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 01:22 PM
E6886f8a432a5772f1162319843b4487?s=28
john b., General Manager at Hyundai Of North Charleston responded on 09/19/2017

I will address this issue ASAP!  I apologize for this.  Thank you for the review.  It was kind.  

John Booth
General Manager
Melody J. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Job well done "
Everyone is pleasant
Vehicle: 2014 Hyundai Azera
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/19/2017 01:08 PM
Todd l. at Hyundai Of North Charleston responded on 09/20/2017

Thank you for the great review

Todd Lawson
Service Manager
843-996-4556
JULIA W. on 09/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"waiting time was too long"
wait was to long
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/18/2017 04:25 AM
Todd l. at Hyundai Of North Charleston responded on 09/18/2017

THANK YOU FOR THE REVIEW

Todd Lawson
Service Manager
843-996-4556
BARBARA T. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
I was pleased with the service I received. The people were polite and explained everything to me. The work was completed in less time than I had expected.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/17/2017 06:23 PM
Todd l. at Hyundai Of North Charleston responded on 09/18/2017

THANK YOU FOR THE 5 STAR REVIEW

Todd Lawson
Service Manager
843-996-4556
LATANYA F. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Warranty Service"
Hendrick Hyundai managed my warranty service to expectations
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/15/2017 02:41 PM
Todd l. at Hyundai Of North Charleston responded on 09/16/2017

THANK YOU FOR THE REVIEW

Todd Lawson
Service Manager
843-996-4556
Olita E. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Elantra service"
The courtesy, honesty and efficiency of the service agent was very helpful.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/15/2017 11:55 AM
Todd l. at Hyundai Of North Charleston responded on 09/16/2017

THANKS FOR THE GREAT REVIEW

Todd Lawson
Service Manager
843-996-4556
William W. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Accomplished Expeditiously and Correctly The First Time"
I highly recommend Hyundai North Charleston, and particularly Service Advisor Jamie Jackson, for getting service requests accomplished expeditiously and correctly the FIRST time and ONLY time.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/15/2017 10:54 AM
Todd l. at Hyundai Of North Charleston responded on 09/16/2017

THANK YOU FOR THE GREAT REVIEW

Todd Lawson
Service Manager
843-996-4556
Jennifer S. on 09/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Recall "
Went in for a recall and everything was done in a timely manner. Friendly service.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/14/2017 04:07 PM
Todd l. at Hyundai Of North Charleston responded on 09/15/2017

thank you for the review

Todd Lawson
Service Manager
843-996-4556
William J. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality service and on time."
Yes I would recommend the service dept.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/12/2017 11:00 AM
Todd l. at Hyundai Of North Charleston responded on 09/12/2017

THANK YOU FOR THE 5 STAR REVIEW.

Todd Lawson
Service Manager
843-996-4556
Molsie G. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
The employees makes a difference. Service was performed in a very efficient manner.
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/12/2017 09:53 AM
Todd l. at Hyundai Of North Charleston responded on 09/12/2017

THANKS FOR THE 5 STAR REVIEW 

Todd Lawson
Service Manager
843-996-4556
Verified Customer on 09/11/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"service"
I have not always received good service. I was happy with my first car but not this one. Probably won't buy my next car here.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/11/2017 10:54 PM
Todd l. at Hyundai Of North Charleston responded on 09/12/2017

Thanks for the feedback. We will work hard on our processes to better serve you next time 

Todd Lawson
Service Manager
843-996-4556
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