Hyundai of Orange Park


Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

1291 Reviews

ReScore Reviews™ (25)

ReScore
Overall Rating 4.520004/5Overall Rating 4.520004/5Overall Rating 4.520004/5Overall Rating 4.520004/5rating 4.520004
Original
Overall Rating 2.12/5Overall Rating 2.12/5rating 2.12rating 2.12rating 2.12
95% Would Recommend
100% Business Response
Latest Review about 6 hours ago
Josephine J. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service; Good people!"
Although I would like never to have to have any work done on my car, whenever I go to the Hyundai dealer, I always feel treated as though they care, not a number! Friendly, professional and courteous.
Vehicle: 2006 Hyundai Tucson
Category: Service
Service Date: 04/24/2017
Service Type: Maintenance
Review Created: 04/26/2017 06:19 PM
John K., Service Director at Hyundai of Orange Park responded on 04/27/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director

Verified Customer on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience"
Always fast service.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 04/24/2017
Service Type: Maintenance
Review Created: 04/26/2017 03:49 PM
John K., Service Director at Hyundai of Orange Park responded on 04/27/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director

Craig S. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service"
Friendly service writers, fast oil change & tire rotation.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/24/2017
Service Type: Maintenance
Review Created: 04/26/2017 12:39 PM
John K., Service Director at Hyundai of Orange Park responded on 04/27/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director

Richard V. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hattie Bramlitt"
Hattie makes sure that her customers are taking care
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/21/2017
Service Type: Maintenance
Review Created: 04/26/2017 10:08 AM
John K., Service Director at Hyundai of Orange Park responded on 04/27/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director

Matthew R. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service and great car... "
I was never a Hyundai car type guy and thought they were crap but I love my Sonata. Had all the same features, gets great gas mileage and after 40K miles in a years its a very comfortable car for traveling. Had one issue and it was resolved in an hour. They have always treated me well so no complaints.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/18/2017
Service Type: Repair
Review Created: 04/25/2017 07:28 AM
John K., Service Director at Hyundai of Orange Park responded on 04/25/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director

Bill J. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ExcellentI had "
I have a 2012 sonata I have had nothing but excellent service for the past five years. This one excellent dealership that puts their customers first.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/12/2017
Service Type: Repair
Review Created: 04/24/2017 04:54 PM
John K., Service Director at Hyundai of Orange Park responded on 04/24/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director

Herman A. on 04/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Mr. Sherman Cooper provided excellent service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/19/2017
Service Type: Maintenance
Review Created: 04/23/2017 10:50 AM
John K., Service Director at Hyundai of Orange Park responded on 04/23/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director

Wanda G. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
Hyundai Orange Park was recommended to me by my niece. The service advisor was friendly and professional. Will definitely be returning to have my car service again.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/13/2017
Service Type: Repair
Review Created: 04/21/2017 12:16 PM
John K., Service Director at Hyundai of Orange Park responded on 04/21/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director

Donald L. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service visit"
they try hard to be the best
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/19/2017
Service Type: Maintenance
Review Created: 04/21/2017 11:30 AM
John K., Service Director at Hyundai of Orange Park responded on 04/21/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director

Angel M. on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people"
Megan kept in touch with me
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 04/13/2017
Service Type: Maintenance
Review Created: 04/20/2017 05:17 PM
John K., Service Director at Hyundai of Orange Park responded on 04/20/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director

Larry M. on 04/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dependable, quality maintenance department. "
Service rep had me in for a same appointment. Quick diagnosis of an intermittent transmission problem. No up sale for services I did not need. Love the 10 year / 100k warranty. Free wash and thorough vacuum.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/10/2017
Service Type: Repair
Review Created: 04/20/2017 10:26 AM
John K., Service Director at Hyundai of Orange Park responded on 04/20/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director

Mathew R. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional service. "
Always treated well, with an amazing service team. The staff is efficient, respectful, and knowledgeable.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/17/2017
Service Type: Repair
Review Created: 04/19/2017 06:14 PM
John K., Service Director at Hyundai of Orange Park responded on 04/19/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director

JERRY D. on 04/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Tiny Waiting Room"
Too small, too much traffic of employees thru waiting room. It is a constant interruption of your personal business. Reading is impossible due to all the noise, so you should drop off and not wait.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/17/2017
Service Type: Repair
Review Created: 04/19/2017 02:28 PM
John K., Service Director at Hyundai of Orange Park responded on 04/19/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director

Jennifer G. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and fast"
Staff was very courteous and service was fast.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/11/2017
Service Type: Repair
Review Created: 04/19/2017 10:31 AM
John K., Service Director at Hyundai of Orange Park responded on 04/19/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director

Esther E. on 04/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service."
I also enjoyed sitting in your vibrating chair.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 04/17/2017
Service Type: Repair
Review Created: 04/19/2017 10:10 AM
John K., Service Director at Hyundai of Orange Park responded on 04/19/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director

Jean M. on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Kept informed
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/14/2017
Service Type: Repair
Review Created: 04/18/2017 02:14 PM
John K., Service Director at Hyundai of Orange Park responded on 04/18/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director

Verified Customer on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people"
Great service people!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/13/2017
Service Type: Repair
Review Created: 04/18/2017 12:21 PM
John K., Service Director at Hyundai of Orange Park responded on 04/18/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director

Victoria B. on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"your wating area could be bigger."
I always take my car back to the dealership for service, the service is right and as fast as possible.
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 04/14/2017
Service Type: Maintenance
Review Created: 04/18/2017 11:18 AM
John K., Service Director at Hyundai of Orange Park responded on 04/18/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director

Alisa R. on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service is their name "
Great service by Hatti. She listens, explains and always smiling.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/13/2017
Service Type: Repair
Review Created: 04/18/2017 05:36 AM
John K., Service Director at Hyundai of Orange Park responded on 04/18/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director

Lakesia B. on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied customer!"
Courteous and professional service
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/12/2017
Service Type: Repair
Review Created: 04/18/2017 12:40 AM
John K., Service Director at Hyundai of Orange Park responded on 04/18/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director

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