Hyundai of Wesley Chapel


Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

2472 Reviews

ReScore Reviews™ (45)

ReScore
Overall Rating 3.8222222/5Overall Rating 3.8222222/5Overall Rating 3.8222222/5rating 3.8222222rating 3.8222222
Original
Overall Rating 2.09524/5Overall Rating 2.09524/5rating 2.09524rating 2.09524rating 2.09524
92% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Carl D. on 08/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"15000 service"
I would first like to start by saying my Service Advisor, Gerard Chausse, was just Great to deal with.... Friendly, but yet Professional. He made me feel comfortable and throughly explained the Service work to be done. Considering what was involved with the 15000 service, I felt the work was done in a timely manner and I was impressed that my vehicle was returned to me, clean, inside and out... I have no complaints whatsoever.... Carl
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 08/18/2017
Service Type: Repair
Review Created: 08/24/2017 02:34 AM
Patricia P. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love HYUNDAI Service!"
Fair, honest, reasonable, caring staff
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/21/2017
Service Type: Repair
Review Created: 08/23/2017 03:44 PM
VICTOR P. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"60000"
good job
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/23/2017 05:39 AM
JV N., Service Manager at Hyundai of Wesley Chapel responded on 08/23/2017

Thank you for your response and we appreciate your business Victor :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Lorrie M. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service!"
Service representative provided individual attention; helped me with a more complex visit in the service department. It is always a pleasant experience at Hyundai of Wesley Chapel.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/19/2017
Service Type: Maintenance
Review Created: 08/23/2017 04:45 AM
JV N., Service Manager at Hyundai of Wesley Chapel responded on 08/23/2017

Thank you for your response and we appreciate your business Lorrie :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
ALBERT R. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly."
Yes
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/18/2017
Service Type: Repair
Review Created: 08/22/2017 04:38 PM
JV N., Service Manager at Hyundai of Wesley Chapel responded on 08/23/2017

Thank you for your response and we appreciate your business Albert :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Verified Customer on 08/22/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"pleased"
Good service over the last few years, this service we did not get a summary of the service they performed just the work they were billing us for.
Vehicle: 2011 Hyundai Genesis Co
Category: Service
Service Date: 08/18/2017
Service Type: Repair
Review Created: 08/22/2017 03:51 PM
JV N., Service Manager at Hyundai of Wesley Chapel responded on 08/23/2017

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
John F. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Found it. Fixed it."
Cordial staff, friendly and most importantly, competent in their field of expertise.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/18/2017
Service Type: Repair
Review Created: 08/22/2017 02:17 PM
JV N., Service Manager at Hyundai of Wesley Chapel responded on 08/23/2017

Thank you for your response and we appreciate your business John :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Verified Customer on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience"
Great service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/22/2017 10:19 AM
JV N., Service Manager at Hyundai of Wesley Chapel responded on 08/22/2017

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
James K. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Rattling noise finally resolved."
It took a few tries but the service department finally figured out the cause of a rattling noise coming from the rear of the car. Special thanks to parts department manager Jay who is the one who made the extra effort to sit in the car and figure out where the noise was coming from.
Vehicle: 2015 Hyundai Elantra Gt
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/22/2017 07:32 AM
JV N., Service Manager at Hyundai of Wesley Chapel responded on 08/22/2017

Thank you for your response and we appreciate your business James :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Teresio C. ReScore Review on 08/22/2017
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"?????"
I appreciate your efforts put forth in resolving problems.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/21/2017 04:13 PM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"What does review title mean???"
Service has always been completed correctly the first time.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/21/2017 04:13 PM
JV N., Service Manager at Hyundai of Wesley Chapel responded on 08/22/2017

Thank you for your response and we appreciate your business Teresio :) I apologize about the miscommunication on our part. for the inconvenience I have notated your account with a complimentary oil change for future use.



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Henry H. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service"
yes
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/21/2017 03:38 PM
JV N., Service Manager at Hyundai of Wesley Chapel responded on 08/22/2017

Thank you for your response and we appreciate your business Henry :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Kathleen D. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Excellent
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/21/2017 01:34 PM
JV N., Service Manager at Hyundai of Wesley Chapel responded on 08/21/2017

Thank you for your response and we appreciate your business Kathleen :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
DEBORAH C. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Staff & Great Service"
Friendly Staff & Great Service! Plus, I love my 2017 Sonata Sport!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/17/2017
Service Type: Maintenance
Review Created: 08/21/2017 10:35 AM
JV N., Service Manager at Hyundai of Wesley Chapel responded on 08/21/2017

Thank you for your response and we appreciate your business Deborah :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Joan J. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Quick and good
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/19/2017 05:41 PM
JV N., Service Manager at Hyundai of Wesley Chapel responded on 08/21/2017

Thank you for your response and we appreciate your business Joan :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Verified Customer on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"THE PLACE to get your Hyundai serviced"
Always fast, always friendly, always treated great. No complaints at all!!!
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/19/2017 12:22 PM
JV N., Service Manager at Hyundai of Wesley Chapel responded on 08/19/2017

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Charles S. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very good service."
Very pleased with the service.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 07:10 PM
JV N., Service Manager at Hyundai of Wesley Chapel responded on 08/19/2017

Thank you for your response and we appreciate your business Charles :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Yes
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/18/2017 04:44 PM
JV N., Service Manager at Hyundai of Wesley Chapel responded on 08/19/2017

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change, Tire Rotation, and Multipoint Inspection"
In and out in about 1 hour. Great service!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/18/2017 04:16 PM
JV N., Service Manager at Hyundai of Wesley Chapel responded on 08/19/2017

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Jenneal L. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Management"
This is my first car and i was still able to talk with Bob and get help. Attention to potential customers and current one's is surpassed.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 07/31/2017
Service Type: Repair
Review Created: 08/18/2017 12:30 PM
JV N., Service Manager at Hyundai of Wesley Chapel responded on 08/18/2017

Thank you for your response and we appreciate your business Jenneal :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service every time!"
Prompt and friendly service every time I bring my car in for maintenance
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 11:10 AM
JV N., Service Manager at Hyundai of Wesley Chapel responded on 08/18/2017

Thank you for your response and we appreciate your business :)



JV Nicolas
Service Manager
Hyundai of Wesley Chapel
813-995-6233
jnicolas@hyundaiofwesleychapel.com
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