Import Auto Specialists Inc


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

29 Reviews

100% Would Recommend
Latest Review 11 months ago

Samuel M. on 10/22/2016
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Samuel said the business is excellent and they are the best facility he has ever been to.
Vehicle: Toyota Camry
Category: Service
Service Date: 10/19/2016
Review Created: 10/22/2016
This review was collected via phone interview by Customer Research Inc.
Bill S. on 10/20/2016
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Bill said they are always good and always personable.
Vehicle: Mercedes-Benz E320
Category: Service
Service Date: 10/18/2016
Review Created: 10/20/2016
This review was collected via phone interview by Customer Research Inc.
James S. on 10/19/2016
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James said he trusts this business. They provide good service, which is why he continues to go back.
Vehicle: Ford Escape
Category: Service
Service Date: 10/17/2016
Review Created: 10/19/2016
This review was collected via phone interview by Customer Research Inc.
Sue E. on 10/15/2016
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Sue said she is happy with the service she received from this business.
Vehicle: Chrysler Town
Category: Service
Service Date: 10/12/2016
Review Created: 10/15/2016
This review was collected via phone interview by Customer Research Inc.
Elizabeth M. on 10/14/2016
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Elizabeth said it was excellent. She has known them for a long time and they take good care of her vehicle. It drove beautifully and it was all good.
Vehicle: Mercedes-Benz ML350
Category: Service
Service Date: 10/10/2016
Review Created: 10/14/2016
This review was collected via phone interview by Customer Research Inc.
Renee S. on 10/13/2016
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Renee said she would recommend the business for service.
Vehicle: Kia Rio
Category: Service
Service Date: 09/29/2016
Review Created: 10/13/2016
This review was collected via phone interview by Customer Research Inc.
Michael B. on 10/08/2016
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"The Mechanics know why they are doing"
The Mechanics know what they are doing.
Vehicle: Mercedes-Benz GL450
Service Date: 10/06/2016
Review Created: 10/08/2016 02:38 PM
Ron K. on 09/30/2016
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Ron said they did a fairly good job at this business. They did most everything. The vehicle still pulls a little to the right. He plans to return and have that taken care of.
Vehicle: Toyota Camry
Category: Service
Service Date: 09/26/2016
Review Created: 09/30/2016
This review was collected via phone interview by Customer Research Inc.
Steve S. on 09/26/2016
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"Very good Mechanics"
The work on my Mercedes was both tedious and difficult. Price was very good and so was the work.
Vehicle: Mercedes-Benz E350
Service Date: 09/26/2016
Review Created: 09/26/2016 09:00 PM
Anna O. on 09/26/2016
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Anna said they did a really good job. They always do the work well. They never take advantage of her because she is a woman and she appreciates that.
Vehicle: Chevrolet Lumina
Category: Service
Service Date: 09/22/2016
Review Created: 09/26/2016
This review was collected via phone interview by Customer Research Inc.
Patrick B. on 09/24/2016
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Patrick was really please with Justin and Jeremy and how they handled it. The repair was good and they helped him out when he broke down. He received better service than he would of at the dealership.
Vehicle: MINI Cooper
Category: Service
Service Date: 09/02/2016
Review Created: 09/24/2016
This review was collected via phone interview by Customer Research Inc.
Erin M. on 09/23/2016
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Erin said she liked the service. They did exactly what they said they would. This business came highly recommended.
Vehicle: Hyundai Accent
Category: Service
Service Date: 09/21/2016
Review Created: 09/23/2016
This review was collected via phone interview by Customer Research Inc.
Fina R. on 09/20/2016
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Spoke with Arlen. He said the business offers good service.
Vehicle: MINI Cooper
Category: Service
Service Date: 09/07/2016
Review Created: 09/20/2016
This review was collected via phone interview by Customer Research Inc.
Jeff S. on 09/16/2016
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Jeff said the service was really good, they were very informative, and he also had a great experience.
Vehicle: BMW X5
Category: Service
Service Date: 09/13/2016
Review Created: 09/16/2016
This review was collected via phone interview by Customer Research Inc.
Rhonda M. on 09/04/2016
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"Outstanding Professional Customer Service!"
We were 350 miles from home when our vehicle was disabled and would not go into gear. Stranded at our resort, we had our auto towed to Import Auto Specialists and had the issue diagnosed immediately. Although there was not a Fiat dealership in the area, service parts were ordered and shipped within a few days and our vehicle was soon on the road to bring us home safely. At all times the service manager kept us up-to-date on all stages of repair, via email, text and voice mail. We would not hesitate to recommend Import Auto Specialists and could not have asked for more outstanding professional services. Thank you so very much!
Vehicle: Fiat 500
Service Date: 08/29/2016
Review Created: 09/04/2016 04:51 AM
Jose N. on 08/30/2016
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Jose said they always take good care of his vehicle.
Vehicle: Honda Civic
Category: Service
Service Date: 08/26/2016
Review Created: 08/30/2016
This review was collected via phone interview by Customer Research Inc.
Antoine T. on 08/16/2016
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Antoine said the quality of service and the timeliness of the service at this business was great.
Vehicle: Acura TL
Category: Service
Service Date: 08/15/2016
Review Created: 08/16/2016
This review was collected via phone interview by Customer Research Inc.
Jeff C. on 08/05/2016
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Jeff said the service at this business took a long time.
Vehicle: Infiniti G37
Category: Service
Service Date: 07/26/2016
Review Created: 08/05/2016
This review was collected via phone interview by Customer Research Inc.
Scott B. on 07/28/2016
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"Auto repair "
I moved to the area 10 plus years ago. Import Autos has taken care of not only my import vehicles but also all of our business vehicles. I don't think of going anywhere else.
Vehicle: Chevrolet Tahoe
Service Date: 07/26/2016
Review Created: 07/28/2016 06:43 PM
Pam F. on 07/28/2016
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"Excellent service and customer satisfaction!!"
I totally trust and appreciate all the guys at Import Auto! Very professional always.
Vehicle: MINI Cooper
Service Date: 07/26/2016
Review Created: 07/28/2016 05:43 AM
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