Import Auto Works


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

130 Reviews

98% Would Recommend
Latest Review about 2 months ago

Barbara J P. on 06/27/2017
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"RECOMMEND IMPORT AUTO"
At Import Auto they know what they're doing and always have excellent and professional advise. They explain any problems and offer choices to the consumer. They are excellent at diagnosing problems no matter how difficult and obscure. Everyone should feel they are in good hands at Import Auto. I had been told by another dealer that I had a hole rusted through my floor under my feet and that I needed to have the floor replaced. They said this was from a leak that had to be found. I checked in with Import Auto who discovered that the lining attached to the underside of my carpet was worn and that there was no rust and no hole and no leak. This saved me quite a bit of money. I highly recommend Import Auto.
Vehicle: Toyota Camry
Service Date: 06/26/2017
Review Created: 06/27/2017 07:09 PM
Drew P N. on 06/27/2017
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"Very reliable service"
Very satisfied with repair work and customer service.
Vehicle: Jaguar XJS
Service Date: 06/23/2017
Review Created: 06/27/2017 05:15 AM
Jeff B. on 06/16/2017
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Jeff said he really appreciates them charging him a reasonable price.
Vehicle: BMW X3
Category: Service
Service Date: 06/15/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Drew N. on 06/16/2017
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Drew said the business did excellent service and he has known them for years. He also said he had no complaints.
Vehicle: Porsche 911
Category: Service
Service Date: 06/14/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
AL N. on 06/14/2017
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"Dependable , reliable and trustworthy professionals."
Courteous and friendly environment
Vehicle: Buick LeSabre
Service Date: 06/12/2017
Review Created: 06/14/2017 06:55 AM
Laura M. on 06/06/2017
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Laura said it took longer than promised. She said they had to order a part so it took about two weeks.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 05/26/2017
Review Created: 06/06/2017
This review was collected via phone interview by Customer Research Inc.
Donald D. on 06/03/2017
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Donald said this business provided good service.
Vehicle: Infiniti M35
Category: Service
Service Date: 06/01/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
Kathy S. on 06/02/2017
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Spoke with Sean. He said the service from this business was great. They were friendly.
Vehicle: Ford Mustang
Category: Service
Service Date: 05/30/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Lois H. on 06/02/2017
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Lois said they are awesome and they always service the vehicle in a timely manner.
Vehicle: Volkswagen New Beetle
Category: Service
Service Date: 05/30/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
TRACEE D. on 05/26/2017
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"A superbly run business!"
The work done on my vehicle is always done excellently. It's also done in a timely way. AND...the customer service is top notch. The staff know me by name and by face....and I think by the way I sound on the phone. It's amazing! I love Import Auto. I've been going here for years.
Vehicle: Subaru Outback
Service Date: 05/25/2017
Review Created: 05/26/2017 06:31 AM
Edward P. on 05/19/2017
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Edward said this business is one he has been working with for 35 to 40 years. They give excellent service and good prices. He enjoys his usual service.
Vehicle: Subaru Outback
Category: Service
Service Date: 05/17/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Dennis M. on 05/17/2017
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Dennis said Mike is awesome, polite and honest.
Vehicle: Dodge Intrepid
Category: Service
Service Date: 04/14/2017
Review Created: 05/17/2017
This review was collected via phone interview by Customer Research Inc.
Lela T. on 05/13/2017
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Lela said this business always has time for her, they are timely, and she is very satisfied with the service. Jill is very nice, and she would not take her vehicle anywhere else.
Vehicle: Toyota Camry
Category: Service
Service Date: 04/09/2017
Review Created: 05/13/2017
This review was collected via phone interview by Customer Research Inc.
Larry K. on 05/11/2017
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Larry said they were efficient and they took care of him right away. He was satisfied. They have always taken care of him over the last several years and he appreciates it.
Vehicle: Porsche Boxster
Category: Service
Service Date: 05/10/2017
Review Created: 05/11/2017
This review was collected via phone interview by Customer Research Inc.
Michelle T. on 05/10/2017
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Michelle said the employees are friendly and they provide good customer service. They do a great job at a good price.
Vehicle: Honda Pilot
Category: Service
Service Date: 05/08/2017
Review Created: 05/10/2017
This review was collected via phone interview by Customer Research Inc.
TRINITY M. on 05/09/2017
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"In town service. "
Quick affordable service.
Vehicle: Toyota Prius
Service Date: 05/08/2017
Review Created: 05/09/2017 06:34 AM
Landon C. on 05/05/2017
Recommended badge inactive Recommended
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Landon said they tried to charge her $80 for something that should have cost $50 during the checkup.
Vehicle: BMW Z3
Category: Service
Service Date: 04/25/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Hanna S. on 05/04/2017
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Hanna said she took her vehicle to this business for service. The employees had it done in one day. It was really nice.
Vehicle: Nissan Sentra
Category: Service
Service Date: 05/03/2017
Review Created: 05/04/2017
This review was collected via phone interview by Customer Research Inc.
Madeline L. on 05/02/2017
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Madeline said the business got her vehicle done quickly.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 04/27/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
John R (Jack) B. on 04/19/2017
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"THEIR QUALITY OF WORK & HONESTY "
THEY FIXED MY BRAKES BY GRINDING DOWN THE ROTORS INSTEAD OF REPLACING EVERYTHING.
Vehicle: Honda Pilot
Service Date: 04/14/2017
Review Created: 04/19/2017 07:44 AM
Displaying Review 1 - 20 of 130 in total