100% Would Recommend
82% Business Response
Latest Review 5 days ago
KIMBERLY T. on 06/21/2017
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"Repair"
First repair since 5 year warranty ran out and thrilled to be able to take it somewhere besides Sangera ūüėä
Vehicle: Volvo XC90
Service Date: 06/20/2017
Review Created: 06/21/2017 06:35 AM
Paul S. at Independent Volvo responded on 06/21/2017

Thanks for the kind words.I appreciate your business. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Tom B. on 06/20/2017
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Tom said this business did as promised and they did it in a timely manner.
Vehicle: Volvo C70
Category: Service
Service Date: 06/14/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 06/21/2017

Thank you Tom as always.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Angel R. on 06/20/2017
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Spoke with Dominique. She said they were helpful. They ordered the part and she was able to pay it off later on.
Vehicle: Volvo S70
Category: Service
Service Date: 06/14/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 06/21/2017

Thanks Angel.Need any hel with our car,please call.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
CANDICE D. on 06/19/2017
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"Extraordinary Service"
Paul and Jose at Independent Volvo are without a doubt the very best Volvo maintenance and repair specialists in Bakersfield. They have kept my 2002 Volvo running and safe for me to drive. I so much appreciate their prompt service and fair prices. No job is too big or too small for them to tackle. They know their business and care about their customers. I trust Independent Volvo and as long as I have a Volvo, they are my "go to guys"!
Vehicle: Volvo V70
Service Date: 06/13/2017
Review Created: 06/19/2017 04:52 AM
Paul S. at Independent Volvo responded on 06/19/2017

Thank you for such a great review and we will continue providing the best service we can. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Don C. on 06/12/2017
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Don said this business provided good service.
Vehicle: Honda Civic
Category: Service
Service Date: 05/25/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 06/14/2017

Thanks very much Don.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Alexis F. on 06/05/2017
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Alexis said she would recommend this business for service.
Vehicle: Jaguar XK8
Category: Service
Service Date: 06/02/2017
Review Created: 06/05/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 06/06/2017

Thank you Alexis for being a long time customer.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
SANDY R. on 05/27/2017
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"You guys know how to solve problems."
You have been servicing my Volvo's for 25 years and you have always done a great job with a smile.
Vehicle: Volvo V70
Service Date: 05/26/2017
Review Created: 05/27/2017 10:10 AM
Paul S. at Independent Volvo responded on 05/27/2017

It's been our pleasure for those 25 years.Thanks.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
RUSS H. on 05/27/2017
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"Superb service"
The staff at Independent Volvo is exceptionally professional. Every service, no matter how small or large, is always thorough and reasonably priced. Most of all I appreciate their honesty. You can leave your vehicle for work and have the peace of mind knowing that no repair will be made unless it is truly needed. A friendly staff with whom you can develop a rapport. Strongly recommend I.V.
Vehicle: Volvo XC70
Service Date: 05/26/2017
Review Created: 05/27/2017 04:28 AM
Paul S. at Independent Volvo responded on 05/27/2017

Thank you very much for the positive review.We are always trying to provide good service at a price that is fair to both parties. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Sylvia M. on 05/20/2017
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Sylvia said the business provides great service. They did what they needed to do and for a third of the price. She said she appreciates them being to work with her on her budget.
Vehicle: Volvo S40
Category: Service
Service Date: 05/18/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 05/22/2017

You are welcome Sylvia.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Richard W. on 05/19/2017
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Richard said that after this business worked on his vehicle there was something wrong so he took it back. They found out a switch was sticking and they fixed it right away. Now the vehicle is working fine. It took a minute or 2 at the most. He has been visiting them for about 10 years now.
Vehicle: Volvo V70
Category: Service
Service Date: 05/18/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 05/22/2017

Thank you Richard.I'm glad we were able to take care of the problem quickly.  

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Charles A. on 05/19/2017
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Charles said this business was good.
Vehicle: Volvo S40
Category: Service
Service Date: 05/18/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 05/22/2017

Thanks Charles.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Leland C. on 05/18/2017
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Leland said the staff who run this business do good work. They found a problem he was not initially aware of. Both mechanics were good, personable and decent. They had great prices and the vehicle is still running.
Vehicle: Volvo S40
Category: Service
Service Date: 04/27/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 05/19/2017

Thank you Leland.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
MAX J. on 05/02/2017
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"Throttle Body and Spring Seats"
Great business, no bullsh!t, fair prices. Pauls a good guy
Vehicle: Volvo S60
Service Date: 04/25/2017
Review Created: 05/02/2017 12:27 AM
Paul S. at Independent Volvo responded on 05/02/2017

Thanks Max.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Johnny J. on 05/02/2017
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Johnny said the business was very friendly. Paul did good work and kept them involved in the process.
Vehicle: Volvo XC90
Category: Service
Service Date: 04/28/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 05/03/2017

Johnny thanks for coming in, i appreciate your business and i am glad that you are pleased.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
PAUL C. on 05/01/2017
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"Dependable & Fair"
Always do what they promise for the quoted cost of repair or service. I wouldn't take my Volvo anywhere else.
Vehicle: Volvo XC70
Service Date: 04/24/2017
Review Created: 05/01/2017 09:42 AM
Paul S. at Independent Volvo responded on 05/02/2017

Thanks for being a great customer.Paul Spink
Owner
Independent Volvo
(661) 837-2632

SARA G. on 04/30/2017
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"Great customer service"
Very happy with the service we received
Vehicle: Volvo C70
Service Date: 04/26/2017
Review Created: 04/30/2017 05:51 PM
Paul S. at Independent Volvo responded on 05/02/2017

Thanks for being a first time customer and choosing my business for your automotive needs.Thank you and hope to see you next time.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Jackie C. on 04/28/2017
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Jackie said she really likes Paul because he does a good job and she will be a repeat customer.
Vehicle: Volvo XC90
Category: Service
Service Date: 04/25/2017
Review Created: 04/28/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 05/02/2017

Thanks for the business.See you next time.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Erica T. on 04/28/2017
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Erica said she got her vehicle in a timely manner and everything was good.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 04/25/2017
Review Created: 04/28/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 05/02/2017

Thanks Erica.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
YMKJE W. on 04/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great and fast service"
Paul and Jose are always cordial and efficient and repairs are carried out quickly and efficiently. I can always count on quality. Thank you!
Vehicle: Volvo S40
Service Date: 04/24/2017
Review Created: 04/26/2017 07:19 AM
Paul S. at Independent Volvo responded on 04/26/2017

Thank you for being a great customer for such a long time.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Tom B. on 04/25/2017
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Tom said the business was good.
Vehicle: Volvo C70
Category: Service
Service Date: 04/12/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 04/26/2017

Thank you Tom your business is appreciated

Paul Spink
Owner
Independent Volvo
(661) 837-2632
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