100% Would Recommend
78% Business Response
Latest Review 6 days ago
Sylvia M. on 05/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sylvia said the business provides great service. They did what they needed to do and for a third of the price. She said she appreciates them being to work with her on her budget.
Vehicle: Volvo S40
Category: Service
Service Date: 05/18/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 05/22/2017

You are welcome Sylvia.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Richard W. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Richard said that after this business worked on his vehicle there was something wrong so he took it back. They found out a switch was sticking and they fixed it right away. Now the vehicle is working fine. It took a minute or 2 at the most. He has been visiting them for about 10 years now.
Vehicle: Volvo V70
Category: Service
Service Date: 05/18/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 05/22/2017

Thank you Richard.I'm glad we were able to take care of the problem quickly.  

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Charles A. on 05/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Charles said this business was good.
Vehicle: Volvo S40
Category: Service
Service Date: 05/18/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 05/22/2017

Thanks Charles.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Leland C. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Leland said the staff who run this business do good work. They found a problem he was not initially aware of. Both mechanics were good, personable and decent. They had great prices and the vehicle is still running.
Vehicle: Volvo S40
Category: Service
Service Date: 04/27/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 05/19/2017

Thank you Leland.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
MAX J. on 05/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Throttle Body and Spring Seats"
Great business, no bullsh!t, fair prices. Pauls a good guy
Vehicle: Volvo S60
Service Date: 04/25/2017
Review Created: 05/02/2017 12:27 AM
Paul S. at Independent Volvo responded on 05/02/2017

Thanks Max.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Johnny J. on 05/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Johnny said the business was very friendly. Paul did good work and kept them involved in the process.
Vehicle: Volvo XC90
Category: Service
Service Date: 04/28/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 05/03/2017

Johnny thanks for coming in, i appreciate your business and i am glad that you are pleased.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
PAUL C. on 05/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Dependable & Fair"
Always do what they promise for the quoted cost of repair or service. I wouldn't take my Volvo anywhere else.
Vehicle: Volvo XC70
Service Date: 04/24/2017
Review Created: 05/01/2017 09:42 AM
Paul S. at Independent Volvo responded on 05/02/2017

Thanks for being a great customer.Paul Spink
Owner
Independent Volvo
(661) 837-2632

SARA G. on 04/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Very happy with the service we received
Vehicle: Volvo C70
Service Date: 04/26/2017
Review Created: 04/30/2017 05:51 PM
Paul S. at Independent Volvo responded on 05/02/2017

Thanks for being a first time customer and choosing my business for your automotive needs.Thank you and hope to see you next time.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Jackie C. on 04/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jackie said she really likes Paul because he does a good job and she will be a repeat customer.
Vehicle: Volvo XC90
Category: Service
Service Date: 04/25/2017
Review Created: 04/28/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 05/02/2017

Thanks for the business.See you next time.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Erica T. on 04/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Erica said she got her vehicle in a timely manner and everything was good.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 04/25/2017
Review Created: 04/28/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 05/02/2017

Thanks Erica.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
YMKJE W. on 04/26/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great and fast service"
Paul and Jose are always cordial and efficient and repairs are carried out quickly and efficiently. I can always count on quality. Thank you!
Vehicle: Volvo S40
Service Date: 04/24/2017
Review Created: 04/26/2017 07:19 AM
Paul S. at Independent Volvo responded on 04/26/2017

Thank you for being a great customer for such a long time.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Tom B. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tom said the business was good.
Vehicle: Volvo C70
Category: Service
Service Date: 04/12/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 04/26/2017

Thank you Tom your business is appreciated

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Ez Deals A. on 04/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Sayed. He said his experience with this business was good.
Vehicle: Volvo S80
Category: Service
Service Date: 04/17/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 04/26/2017

Thanks for the review

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Tom M. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tom said the business is really good.
Vehicle: Volvo V70
Category: Service
Service Date: 04/04/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
David C. on 04/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said he was very happy with this business.
Vehicle: Toyota Sienna
Category: Service
Service Date: 04/07/2017
Review Created: 04/25/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 05/03/2017

Thanks David.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
LINDA B. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT, PROMPT SERVICE"
Paul and Jose are awesome! Friendly and professional, that doesn't ever change. Service work is always excellent and prompt.
Vehicle: Volvo S70
Service Date: 04/20/2017
Review Created: 04/21/2017 12:21 PM
Paul S. at Independent Volvo responded on 04/26/2017

Thank you Linda.Always a pleasure. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632
MICHAEL H. on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Experienced & Professional!"
Had multiple different issues with my S60 and they fixed everything without a glitch!
Vehicle: Volvo S60
Service Date: 04/11/2017
Review Created: 04/17/2017 04:21 PM
Paul S. at Independent Volvo responded on 04/17/2017

It was a small challenge and i am glad you are happy with the service.Anything you need let us know.Thank you for giving us a chance.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
LUCINDA W. on 04/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest, Trustworthy and Competent"
We have used Paul to work on our vehicles for years and have never had an issue or been disappointed in the service of Independent Volvo.
Vehicle: Mercedes-Benz ML350
Service Date: 03/15/2017
Review Created: 04/06/2017 04:00 PM
Paul S. at Independent Volvo responded on 04/06/2017

Thank you for your business and kind words.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
SCOTT F. on 03/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"plastic seat panel install"
Paul provided top-notch service. i don't think he even charged me for labor!
Vehicle: Volvo XC90
Service Date: 03/24/2017
Review Created: 03/29/2017 09:23 AM
Paul S. at Independent Volvo responded on 03/29/2017

Thanks for the good review.A little free labor is always good.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Mary B. on 03/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mary said her overall experience was good. She enjoyed the service.
Vehicle: Volvo S80
Category: Service
Service Date: 02/27/2017
Review Created: 03/25/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 03/28/2017

Thank you for the positive review Mary.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Displaying Review 1 - 20 of 32 in total