100% Would Recommend
91% Business Response
Latest Review 2 days ago
RICARDO S. on 09/20/2017
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"I trustfull and realible auto repair shop"
as alway, clear with cost at front, sharp with the work delivery...
Vehicle: Volvo XC60
Service Date: 09/20/2017
Review Created: 09/20/2017 08:59 PM
Paul S. at Independent Volvo responded on 09/22/2017

Thank you Ricardo,always a pleasure.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
GLADYS A. on 09/20/2017
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"ASAP Service"
I had a brake sensor replaced and a regular service. They accommodated me very quickly. Thanks guys.
Vehicle: Volvo V70
Service Date: 09/15/2017
Review Created: 09/20/2017 04:30 PM
Paul S. at Independent Volvo responded on 09/22/2017

Once again thank you for being a great customer.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
ELIZABETH J. on 09/19/2017
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"Independent Volvo--Absolute Best Choice in Bakersfield"
They are fair, the prices reasonable, they are efficient--and the work is always done in a timely fashion. I must say that Paul and his associate are friendly and genuine. One never gets the feeling that one is being gouged. Compared to the other Volvo place in town--Independent Volvo is far and away the better all-around choice. Thank you Independent Volvo! Elizabeth
Vehicle: Volvo S60
Service Date: 09/18/2017
Review Created: 09/19/2017 09:16 AM
Paul S. at Independent Volvo responded on 09/22/2017

I appreciate everything you said and i plan to get better. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Adelia M. on 09/18/2017
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Adelia said that the staff is dependable, and they offer good comprehensive service that is full and complete. They have a family atmosphere with very good customer service.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 09/13/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 09/22/2017

Thank you Adelia.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Mary C. on 09/12/2017
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Mary said she had no problems with the business.
Vehicle: Volvo S40
Category: Service
Service Date: 09/08/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 09/13/2017

I appreciate your business.Thank you Mary.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Allison F. on 08/31/2017
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Allison said the employees are very fair. They are knowledgeable and they do good work.
Vehicle: Volvo S80
Category: Service
Service Date: 08/11/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 09/13/2017

Thank you for the kind words Allison.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Claus B. on 08/31/2017
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Claus said this business was prompt and reasonable.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 08/25/2017
Review Created: 08/31/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 09/13/2017

Thanks Claus as always.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
SANDY R. on 08/30/2017
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"Independent Volvo Guys are the BEST"
As always my 2007 Volvo was serviced with a smile. Paul and Jose always know the problem and fix it. Thank you for your great service.
Vehicle: Volvo V70
Service Date: 08/25/2017
Review Created: 08/30/2017 06:58 PM
Paul S. at Independent Volvo responded on 08/31/2017

Thank you once again Sandy. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Paul W. on 08/30/2017
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Paul said the only thing the business could not do was a software update.
Vehicle: Volvo S60
Category: Service
Service Date: 08/03/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 09/22/2017

Paul,thank you for the review.We now do software downloads. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632
NICK P. on 08/29/2017
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"In and out"
Thanks Jose for knowing that I needed a fuel pump and fixing it in one day!
Vehicle: Volvo S80
Service Date: 08/28/2017
Review Created: 08/29/2017 08:27 PM
Paul S. at Independent Volvo responded on 08/30/2017

You are very welcome Nick.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
SCOTT F. on 08/28/2017
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"Great service!"
Paul and Jose completed my oil change quickly
Vehicle: Volvo XC90
Service Date: 08/25/2017
Review Created: 08/28/2017 08:28 AM
Paul S. at Independent Volvo responded on 08/29/2017

Thanks again Scott for taking the time to write the kind words.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Mark W. on 08/28/2017
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Mark said they were fantastic. They were very quick at helping him.
Vehicle: Volvo XC90
Category: Service
Service Date: 08/24/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 08/29/2017

Thank you Mark choosing us and i'm glad we could get you back on the road.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Jacob Q. on 08/23/2017
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Jacob said they are very knowledgeable and have good prices. They are very straightforward and no nonsense.
Vehicle: Volvo S70
Category: Service
Service Date: 08/16/2017
Review Created: 08/23/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 09/13/2017

I appreciate your review,thank you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Brynn P. on 08/19/2017
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Spoke with Yvonne. She said they are honest.
Vehicle: Volvo XC90
Category: Service
Service Date: 07/26/2017
Review Created: 08/19/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 09/13/2017

Honesty is what we are about.Thank you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
KEN L. on 08/17/2017
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"Paul is honest!! We've taken our cars to Paul for at least 25 years. We wouldn't take our cars anywhere else."
We would and have recommended Paul to friends!!
Vehicle: Toyota RAV4
Service Date: 08/14/2017
Review Created: 08/17/2017 08:07 PM
Paul S. at Independent Volvo responded on 08/18/2017

I appreciate the business and kind words.Thanks for being a long time customer. 

Paul Spink
Owner
Independent Volvo
(661) 837-2632
CAROL E. on 08/12/2017
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"Excellent friendly service"
I received competent repair and maintenance service for our 2004 XC90. Paul is very reliable and friendly each time we've taken our car to him. I prefer taking my car to Independent Volvo rather than a dealership and highly recommend their service.
Vehicle: Volvo XC90
Service Date: 08/11/2017
Review Created: 08/12/2017 08:54 AM
Paul S. at Independent Volvo responded on 08/14/2017

Thank you Carol it is a pleasure doing business with you.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Denisa D. on 08/11/2017
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Denisa said they were wonderful, they provided good service, and they corrected the problem with her vehicle. She doesn't have any complaints.
Vehicle: BMW 750Li
Category: Service
Service Date: 07/31/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 09/13/2017

Thanks Denisa.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
Tom B. on 08/11/2017
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Tom said they were able to quickly solve the problem.
Vehicle: Volvo C70
Category: Service
Service Date: 08/01/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Paul S. at Independent Volvo responded on 08/22/2017

Thanks Tom it's always a pleasure.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
GLADYS A. on 08/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"coils "
I've been using Indepedent Volvo for both of my volvos and have had good results.
Vehicle: Volvo V70
Service Date: 07/27/2017
Review Created: 08/07/2017 05:19 PM
Paul S. at Independent Volvo responded on 08/14/2017

Thank you Gladys.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
RHONDA J. on 08/02/2017
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"Reasonable, Reliable and Honest!"
Everyone is super nice. Went in just before closing on Tuesday, they were able to do the alignment Wednesday morning. In and out quickly and reasonable cost. Will definitely be returning, if we have any other work that needs to be done😀
Vehicle: Toyota Tundra
Service Date: 08/02/2017
Review Created: 08/02/2017 08:20 PM
Paul S. at Independent Volvo responded on 08/03/2017

Thank you for coming in and we will see you when you need some service work.

Paul Spink
Owner
Independent Volvo
(661) 837-2632
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