ReScore Reviews™ (4)

ReScore
Overall Rating 3.25/5Overall Rating 3.25/5Overall Rating 3.25/5rating 3.25rating 3.25
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 1 day ago
Steve Z. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said this business was able to complete his service request within a day.
Vehicle: Ford Focus
Category: Service
Service Date: 05/16/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Rick W. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rick said the business was very professional, thorough and informative.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 05/18/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 05/23/2017

Thanks Rick. We do our best to keep our customers in the loop.

Emily S. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Emily said her vehicle runs fine and they fixed it in a timely manner.
Vehicle: Lincoln MKX
Category: Service
Service Date: 05/17/2017
Review Created: 05/18/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 05/22/2017

Thanks Emily! Glad everything is ok!

Bob C. on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly & good service"
like it
Vehicle: Ford Escape
Service Date: 05/15/2017
Review Created: 05/17/2017 03:59 AM
Lee & Leon A. at Integrity Auto Care responded on 05/18/2017

Thanks Bob! We like your patronage!

Wayne B. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Wayne said he is happy with the business' service.
Vehicle: Chevrolet Corvette
Category: Service
Service Date: 05/03/2017
Review Created: 05/16/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 05/17/2017

Thanks Wayne! We do our best to keep you happy and satisfied!

Gerry R. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gerry said the business is always good to her.
Vehicle: Cadillac SRX
Category: Service
Service Date: 05/11/2017
Review Created: 05/16/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 05/17/2017

Thanks Gerry! Like to think all of our customers are like family!

Michelle K. on 05/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Michelle said it was free.
Vehicle: Dodge Journey
Category: Service
Service Date: 05/09/2017
Review Created: 05/12/2017
This review was collected via phone interview by Customer Research Inc.
Emma H. on 05/10/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Emma said this business did not have the work done when they were supposed to, which was inconvenient. She has always been pleased with their work, it was only during this experience that there was an inconvenience.
Vehicle: Chrysler Town
Category: Service
Service Date: 05/08/2017
Review Created: 05/10/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 05/12/2017

Emma, I apologize for the inconvenience, but often things take longer than usual. We do our best to get customers out same day, but do run into different issues.

Brandon S. on 05/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brandon said this business has always treated him well.
Vehicle: GMC Sierra
Category: Service
Service Date: 05/05/2017
Review Created: 05/10/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 05/12/2017

Thanks Brandon! We do our best to treat everyone like family!

John H. on 05/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said he did not have any problems with this business.
Vehicle: Dodge Avenger
Category: Service
Service Date: 04/28/2017
Review Created: 05/02/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 05/03/2017

Thanks John! Glad you gave us a try!

Troy T. on 04/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Troy said he was happy with the service. The employees treated him fairly.
Vehicle: Mazda Millenia
Category: Service
Service Date: 04/27/2017
Review Created: 04/29/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 05/01/2017

Thanks Troy! We do our best tor treat our customers fair!

Marty K. on 04/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marty said the service visit was awesome and everything was excellent.
Vehicle: Ford F-150
Category: Service
Service Date: 04/27/2017
Review Created: 04/28/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 05/01/2017

Thanks Marty! Your presence is awesome! Thanks for coming in!

Jay D. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service at Integrity autocare"
Excellent overall service, inclusive to the technical and human resource services. Mr. Lee and his team at Rockton Integrity auto care are the asset to the company. I have very high regard and recommendation for their esteemed business. I don't have enough words to describe their excellent hospitality and their warm welcome to their office at Rockton. Thanks to the team.
Vehicle: Suzuki Aerio
Service Date: 04/12/2017
Review Created: 04/21/2017 06:27 AM
Lee & Leon A. at Integrity Auto Care responded on 04/21/2017

Thanks Jay! Glad we could help you! Have a good trip back home!

Kristen L. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kristen said this business does good work in a timely manner and for a good price.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 04/20/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 04/24/2017

Thanks Kristen! We do our best to get customers in and out very quickly!

Nate G. on 04/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Nate said it was good. He was treated very professionally and they have integrity.
Vehicle: GMC Yukon XL
Category: Service
Service Date: 04/19/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 04/24/2017

Thanks Nate! We do our best to treat our customers like family!

Dana R. on 04/14/2017
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Dana said she was very impressed. They had a lot of good reviews.
Vehicle: Scion tC
Category: Service
Service Date: 03/29/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 04/17/2017

Thanks Dana! We do our best to make all of our customers happy!

Jeremy G. on 04/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jeremy said it cost more than he expected, but this business worked with him. The experience was pretty good.
Vehicle: Ford Focus
Category: Service
Service Date: 03/31/2017
Review Created: 04/13/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 04/17/2017

Thanks Jeremy! Unfortunately there are unseen circumstances that pop up to make repairs more expensive, but we do our best to work with customers!

Nicole M. ReScore Review on 04/20/2017
ReScore
Overall Rating 1/5rating 1rating 1rating 1rating 1
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Surecritic checkman logo Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
Nicole said the owner called her and he didn't resolve the problem. They ripped her off and told her she needed brakes. When she got a second opinion, she was told she did not need them and she paid $322.
Vehicle: Nissan Sentra
Category: Service
Service Date: 04/03/2017
Review Created: 04/12/2017
This review was collected via phone interview by Customer Research Inc.

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Nicole said she did not appreciate this business telling her she needed unnecessary work done on her vehicle.
Vehicle: Nissan Sentra
Category: Service
Service Date: 04/03/2017
Review Created: 04/12/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 04/17/2017

I apologize for the inconvenience but as a courtesy to our customers we do free inspections to make sure our customers are safe.

Daniel W. on 04/11/2017
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"Honest and knowledgeable "
I had rear brake work done on my vehicle. They were timely, professional, accurate, easy to work with, and a breeze with scheduling
Vehicle: Nissan Altima
Service Date: 04/07/2017
Review Created: 04/11/2017 07:21 AM
Lee & Leon A. at Integrity Auto Care responded on 04/12/2017

Thanks Daniel! Always do our best to get you in and out on a timely manner!

Ed S. on 04/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ed said this facility treated him very well.
Vehicle: Dodge Charger
Category: Service
Service Date: 04/10/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
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