Integrity Auto Repair


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

596 Reviews

99% Would Recommend
Latest Review 6 days ago
Alex G. on 10/28/2013
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Alex said they kept him informed and they did a good job.
Vehicle: Toyota Corolla
Category: Service
Service Date: 10/25/2013
Review Created: 10/28/2013
This review was collected via phone interview by Customer Research Inc.
Omar R. on 10/28/2013
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Omar said the service was excellent.
Vehicle: Toyota Camry
Category: Service
Service Date: 10/24/2013
Review Created: 10/28/2013
This review was collected via phone interview by Customer Research Inc.
MICKI D. on 10/27/2013
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"An honest and trustworthy establishment."
Integrity stands behind the quality of their work and customer satisfaction. Excellent and speedy service, always providing an explanation for work required.
Vehicle: Jeep Wrangler
Service Date: 10/25/2013
Review Created: 10/27/2013 11:41 AM
Yaudiel F. on 10/25/2013
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Yaudiel said the service was done fast and they did the work well.
Vehicle: Ford Mustang
Category: Service
Service Date: 09/27/2013
Review Created: 10/25/2013
This review was collected via phone interview by Customer Research Inc.
Michael G. on 10/25/2013
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Michael said this business always does a good job.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 09/10/2013
Review Created: 10/25/2013
This review was collected via phone interview by Customer Research Inc.
Sushmeer S. on 10/23/2013
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Spoke Henry. He said he was happy with the service.
Vehicle: Toyota Camry
Category: Service
Service Date: 10/17/2013
Review Created: 10/23/2013
This review was collected via phone interview by Customer Research Inc.
Emiliano H. on 10/19/2013
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Emiliano said this business did a good job.
Vehicle: Ford Mustang
Category: Service
Service Date: 10/14/2013
Review Created: 10/19/2013
This review was collected via phone interview by Customer Research Inc.
Gary O. on 10/19/2013
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Gary said this was his first visit to this business and they forgot to call him when the work was done.
Vehicle: Chevrolet S10 Pickup
Category: Service
Service Date: 10/17/2013
Review Created: 10/19/2013
This review was collected via phone interview by Customer Research Inc.
Doug H. on 10/18/2013
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Doug said the service at this business was great. He only had one complaint which was that they did not contact him to keep him informed on the status of his vehicle. He had to contact them to get the results of his estimate. He would have liked to have been contacted earlier in the day.
Vehicle: Mitsubishi Endeavor
Category: Service
Service Date: 10/11/2013
Review Created: 10/18/2013
This review was collected via phone interview by Customer Research Inc.
BARBARA D. on 10/16/2013
Recommended badge inactive Recommended
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"The best place around!"
I alway trust Ignacio and he is very fair with his charges! I wound'd go anywhere else and wouldn't trust anyone else!!
Vehicle: Chrysler Concorde
Service Date: 10/15/2013
Review Created: 10/16/2013 08:10 PM
Ramon R. on 09/24/2013
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Ramon said he greatly appreciated the service they performed. He said Ignacio was very helpful and professional.
Vehicle: Honda Accord
Category: Service
Service Date: 09/18/2013
Review Created: 09/24/2013
This review was collected via phone interview by Customer Research Inc.
Ray P. on 09/21/2013
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Ray said he is dissatisfied with this business. He said he had a lot of work done there and it was not completed correctly. He will not recommend them to others because of the reasons mentioned.
Vehicle: Ford Pickup
Category: Service
Service Date: 08/29/2013
Review Created: 09/21/2013
This review was collected via phone interview by Customer Research Inc.
IGNACIO C. at Integrity Auto Repair responded on 10/21/2013

On 08/06/13 Debra bought vehicle in becuase vehicle was over heating. At that time reccomended the radiator, thermostat, and over flow bottle due to radiator being cracked, thermostat being stuck closed, and alot of rust inside system. before repair we advised Debra that the vehicle may have further damage but she decided to proceed with repairs.
Called Ray to speak with him about review and he said he had nothing to do with it, we had to speak with Debra. We called Debra and she said she didnt have a problem with our service, that she will continue to bring cars to this shop and that she will call to rescore the review on the shop.

Jeanette C. on 09/19/2013
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Jeanette is a completely satisfied customer.
Vehicle: Honda Accord
Category: Service
Service Date: 09/04/2013
Review Created: 09/19/2013
This review was collected via phone interview by Customer Research Inc.
Jean S. on 09/19/2013
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Jean said this business is very honest and they do excellent work.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 09/03/2013
Review Created: 09/19/2013
This review was collected via phone interview by Customer Research Inc.
KEN S. on 09/18/2013
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"Professional & friendly"
Ignacio's integrity and his knowledge of automobile repair is evident.
Vehicle: Buick LeSabre
Service Date: 09/18/2013
Review Created: 09/18/2013 09:19 PM
Tony K. on 09/17/2013
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Tony said he has never had any problems. They have always been good to him.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 09/06/2013
Review Created: 09/17/2013
This review was collected via phone interview by Customer Research Inc.
Carmen C. on 09/17/2013
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Carmen she has been using the business for a long time because the service is fast. They get her in without an appointment. She is pleased with their good work and she has never had a problem with the service.
Vehicle: Toyota Corolla
Category: Service
Service Date: 09/12/2013
Review Created: 09/17/2013
This review was collected via phone interview by Customer Research Inc.
ROOSEVELT P. on 09/14/2013
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"the professionalism and honesty"
I'm very pleased
Vehicle: Chevrolet Silverado
Service Date: 09/13/2013
Review Created: 09/14/2013 08:41 PM
Alex G. on 09/12/2013
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Alex said this business stayed open for him and the customer service is great.
Vehicle: Toyota Corolla
Category: Service
Service Date: 08/28/2013
Review Created: 09/12/2013
This review was collected via phone interview by Customer Research Inc.
Ikuyo Y. on 09/12/2013
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Ikuyo said this business is excellent. She said she likes them because they always explain the repairs to her. They don't add any unnecessary work, but they do inform her about what she may need in the future.
Vehicle: Toyota Sienna
Category: Service
Service Date: 09/05/2013
Review Created: 09/12/2013
This review was collected via phone interview by Customer Research Inc.
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