ReScore Reviews™ (4)
Sorry about you Stereo problem.
As per our conversation we had this morning we repaired your car's short circuit by diagnosing and replacing the RCM moduel which was causing the battery to go flat. You had installed a switch at the battery cable to shut down the power to the car but unfortunatly this powering down resets every module (50 or so)in the car and when you complete the circuit by turning the main switch on a module may not wake up or may go to sleep for good. I was not aware of you Stereo system until now. If you like I can take a look to see if it turns out to be a simple repair such as a fuse.
Bosch Master Technician 1/38 BSCS
Hello Mr. Lancaster
Thank you for your review, as I explained on the phone we got the initial authorization so we can pinpoint the exact problem with your ignition Key turning and turning and not starting the car. We had to tear down the steering column, break the steering lock, seperate the ignition thumbler seperate the electical part just to find which part was broken. We saved you the thumbler & the electrical part which saved money and three days waiting time(Thumblers are special order). At last we did save you over four to five hundred dollars. I hope this answers any missunderestanding.
Bosch Master Technician
Whenever we are scored low we get an email to respond and per our conversation I am glad that you were pleased with our 'B' Service on your Mercedes Benz and we were able to save you over $250.00 from the Agency.
Your scoring reminds me of my Modern Algebra professor I had in college which graded on curve and 56 to 68% was a B.
Bosch Master Technician (1/38)