Interstate Auto Care


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

583 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
96% Would Recommend
Latest Review about 1 month ago

Review for Interstate Auto Care
Dan N. ReScore Review on 05/12/2015
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Dan said this business fixed the issue with the brakes and he is satisfied with the outcome.
Vehicle: Ford Explorer
Category: Service
Service Date: 04/04/2015
Review Created: 05/07/2015
This review was collected via phone interview by Customer Research Inc.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Dan said he had brake work done on his vehicle and had to go back to this business to have the brakes repaired again.
Vehicle: Ford Explorer
Category: Service
Service Date: 04/04/2015
Review Created: 05/07/2015
This review was collected via phone interview by Customer Research Inc.
Bill N. at Interstate Auto Care responded on 05/11/2015

Contacted customer to applogise for the inconveniece of a return visit.   Customer appreciated our follow-up and understood that the return visit was the cause of a defective part and that this is unfortunately out of the control of Interstate Auto Care.

Ended call with customer advising that brakes are working fine at this point without any further issues.