ReScore Reviews™ (2)
96% Would Recommend
Latest Review about 1 month ago
6331 Metropolitan Parkway
Sterling Heights, MI 48312-1025
3.7 miles away
Review for Interstate Auto Care
Ron A. on 07/17/2012
Ron said the staff is very nice and the service on his vehicle took a little longer than what he had anticipated.
Vehicle: Buick Rendezvous
Service Date: 07/06/2012
Review Created: 07/17/2012
This review was collected via phone interview by Customer Research Inc.
Bill N. at Interstate Auto Care responded on 09/01/2012
Called customer and left a voicemail to apologize and reitirate that the work took longer than anticipated due to the fact that the parts in question were original GM parts and delivered later than promised by our supplier. Being part of any supply chain, we are suseptible to the same delivery/delay issues as any other business and I'd like to think that we do a great job of minimizing those kinds of issues as our track record shows that.