ReScore Reviews™ (2)
96% Would Recommend
Latest Review about 2 months ago
6331 Metropolitan Parkway
Sterling Heights, MI 48312-1025
3.7 miles away
Review for Interstate Auto Care
Mohamed B. on 05/14/2013
Mohamed said they did good work and in good time, but he felt they were overpriced. He was quoted $15 to $20 and it cost $47. They were nice, but he does not plan to use their services again for the reason mentioned.
Vehicle: Infiniti M35
Service Date: 05/06/2013
Review Created: 05/14/2013
This review was collected via phone interview by Customer Research Inc.
Bill N. at Interstate Auto Care responded on 05/16/2013
Spoke to customer on the day in question: Had advised him at the time of the call that although we do not install customer provided parts, in general, we would accommodate him due him being a Costco Warehouse referral. I explained that although most batteries are "pop-in" and require minimal cost to install ($20.00 to $25.00), his may be more and that he would need to bring it in, first, for an exact price. That price was $47.50 and was agreed to at the time of write-up. Mr. Bhatti made no mention of this concern at the time of write-up, so that I may have explained that the Infiniti Dealer wants nearly $100.00 and that Sears Auto Center and Belle Tire do not install customer provided batteries.