David said it took a very long time to complete their repair service. Otherwise, they were happy with everything else. He rated the way they were treated by the business a 7, because when his wife called on a couple of occasions, it took some time to get a courtesy call and feed back regarding the status of their vehicle. They were not given a promised time. When they inquired, they would advise they need to call next week, and see what they found. They found additional damages, and as a result, it delayed the repair services.
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