William said there were a few issues with his vehicle. He had to have the tail gate replaced because the automatic lock on the tailgate stopped working. He looked closer at the connection and it wasn't hooked up properly. There is a small plastic plate that is now loose, but not falling out, instead of snapping into place. The first call to the business seemed a bit sketchy because the business told him they were waiting on parts. It turns out the issue was just the vehicle wasn't ready to be picked up. The delay on his vehicle was one day, but he isn't sure of the full details on why.
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