Saugus, MA 01906
7.6 miles away
"It took a long time but I was happy with it."
Review for IRA Collision
Andrzej F. on 12/22/2011
Andrzej said they were not honest and the first time he took his vehicle to this business he asked them to prepare an estimate for him but they did not. He asked this business if they already had the parts to repair his vehicle and they said they did, so he left his vehicle with this business. Andrez happened to be in the area a few days after he dropped his vehicle off and stopped at this business to check on the status. His vehicle was in the same spot and was untouched. He went over and explained to the manager he had to return his rental car back in 2 days and asked why his employees had not started working on his vehicle . The manager said they did not have the parts. Andrzej said his vehicle was a couple days late due to part delays. For these reasons he would not recommend this business to friends and family. He will also never bring his vehicle back to this business again.
Review Created: 12/22/2011
This review was collected via phone interview by Customer Research Inc.