Saugus, MA 01906
7.6 miles away
"It took a long time but I was happy with it."
Review for IRA Collision
Jennifer H. on 06/17/2011
Jennifer said the vehicle she brought in belonged to her father who had recently passed away. She was crying when she went to the business and the staff was great, especially Mary. She was wonderful. The damage to the vehicle was added to some previous damage where someone had backed into her. The insurance company lost the paperwork on the first claim and they combined claim would have been extremely expensive. Ira Collision Center had the insurance company come in and figure the claims separately which saved Jennifer quite a bit of money. The vehicle meant so much to her and Ira Collision Center did a great job. What's more they went above and beyond with their efforts and their compassion. Her father told her before he passed not to take the vehicle to anyone but Ira Collision Center. Now she knows why.
Review Created: 06/17/2011
This review was collected via phone interview by Customer Research Inc.