ReScore Reviews™ (8)

ReScore
Overall Rating 3.7500013/5Overall Rating 3.7500013/5Overall Rating 3.7500013/5rating 3.7500013rating 3.7500013
Original
Overall Rating 1.75/5rating 1.75rating 1.75rating 1.75rating 1.75
96% Would Recommend
100% Business Response
Latest Review 1 day ago
Dan T. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Super service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/20/2017 04:43 AM
Steve B., Service Manager at Irwin Hyundai responded on 09/20/2017

Thanks for the great review!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Verified Customer on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome as always"
Bob, Kaylynn, and Steve always do a great job explaining what was done and why it was needed - and it's always done in a timely manner, too.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/19/2017 10:00 AM
Steve B., Service Manager at Irwin Hyundai responded on 09/19/2017

Thanks for the outstanding review!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Sharon B. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly people, shuttle"
nice place with friendly people
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/19/2017 07:22 AM
Steve B., Service Manager at Irwin Hyundai responded on 09/19/2017

Thanks for the great review!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Helmut K. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Irwin service team has the right attitude"
The Irwin Service Team is what makes Hyundai great.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 11:37 AM
Steve B., Service Manager at Irwin Hyundai responded on 09/15/2017

Thank you for the great review!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
HEADLEY W. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and Efficient"
Full explanation of all services rendered
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/12/2017
Service Type: Repair
Review Created: 09/15/2017 09:32 AM
Steve B., Service Manager at Irwin Hyundai responded on 09/15/2017

Thank you so much for the great review!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Jayne R. on 09/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Cost"
Charges for repairs quoted are too high.
Vehicle: 2006 Hyundai Tucson
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/15/2017 09:29 AM
Steve B., Service Manager at Irwin Hyundai responded on 09/15/2017

Thank you for the feedback

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Verified Customer on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the people"
i just like the service here
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/14/2017 05:40 PM
Steve B., Service Manager at Irwin Hyundai responded on 09/15/2017

Thank you for your feedback!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
William B. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"knowledgeble and professional staff"
always get me in and out as promised, they know their stuff, really care about my needs
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/13/2017 07:02 PM
Steve B., Service Manager at Irwin Hyundai responded on 09/14/2017

Thanks for the great review!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Verified Customer on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Shuttle Service and Great Communication"
After having a bad experience with time to complete a prior service appointment, this time, they did great. I booked another appointment in a nearby town as to minimize the wait time of car servicing. They offered a free shuttle to and from my other appointment. The Shuttle and the service department were prompt and exceeded my expectations on time and cost.
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/13/2017 11:11 AM
Steve B., Service Manager at Irwin Hyundai responded on 09/13/2017

Thank you for giving us another shot, this is what we strive for every day and we appreciate you acknowledging it.

Thank you,

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Ruth C. on 09/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"One stop shopping!"
Hyundai was there for us to 1) fix our vehicle, 2) provide a loaner car overnight, 3) was open that extra hour when we arrived a little late in the day, and 4) all with a smile! Thanks again Irwin Hyundai !
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/10/2017 06:46 PM
Steve B., Service Manager at Irwin Hyundai responded on 09/11/2017

Happy to help, thanks for the great review!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Cheryl F. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Very pleasant staff and service was great.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/01/2017
Service Type: Maintenance
Review Created: 09/08/2017 06:31 PM
Steve B., Service Manager at Irwin Hyundai responded on 09/11/2017

Thank you for the great reveiw, we appreciate your business.

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Melhem H. on 09/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Irwin Hyundai "
Steve was very helpful at the service department and Patrick (sales representative) was very professional and helpful as well
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/07/2017 07:25 PM
Steve B., Service Manager at Irwin Hyundai responded on 09/08/2017

Thank you for your feedback.

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Patricia L. on 09/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"People in the service dept. and work was done in a timely manner"
Good
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 08/28/2017
Service Type: Repair
Review Created: 09/05/2017 06:56 PM
Steve B., Service Manager at Irwin Hyundai responded on 09/06/2017

Thank you for your feedback.

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Patricia V. on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Chris in service dept is great
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/31/2017
Service Type: Maintenance
Review Created: 09/04/2017 05:49 PM
Steve B., Service Manager at Irwin Hyundai responded on 09/05/2017

Thanks so much for the great review!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
V G. on 09/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Irwin Hyundai"
Fast efficient service appointment
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 08/29/2017
Service Type: Maintenance
Review Created: 09/04/2017 05:21 AM
Steve B., Service Manager at Irwin Hyundai responded on 09/05/2017

Thank you so much for the great review!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Marie M. on 09/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Irwin Hyundai - Sales and Service"
All of my dealings, both with sales and service, has been handled well. All employees are friendly, hospitable and professional. It's a pleasure doing business with Irwin Hyundai.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/28/2017
Service Type: Maintenance
Review Created: 09/03/2017 05:03 PM
Steve B., Service Manager at Irwin Hyundai responded on 09/05/2017

Thank you so much for the kind words!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Angelika P. on 09/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Review"
We were greeted by Kaylynn who is always cordial and professional. The vehicle was brought in right on time for our appointment and the work was completed in a timely manner. All. my questions were answered and additional information was provided on what to expect for the next service. Irwin's Hyundai is the first car dealership and service department I have been able to trust in my 35 years of owning a vehicle.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/12/2017
Service Type: Repair
Review Created: 09/03/2017 01:45 PM
Steve B., Service Manager at Irwin Hyundai responded on 09/05/2017

So happy to hear this, this is exactly what we strive for daily.  Thank you so much! 

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Joyce T. on 09/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First timer"
The first time at this dealer and was very impressed by the competency and professionalism, a great experience.
Vehicle: 2010 Hyundai Azera
Category: Service
Service Date: 08/29/2017
Service Type: Repair
Review Created: 09/01/2017 03:24 PM
Steve B., Service Manager at Irwin Hyundai responded on 09/02/2017

Thank you so much for the kind words!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Roland H. on 08/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Irwin's service"
Excellent service you can trust
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/27/2017 12:07 PM
Steve B., Service Manager at Irwin Hyundai responded on 08/28/2017

Thank you so much!

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
Verified Customer on 08/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Consistant Service"
Consistent Service with a Smile
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 08/20/2017
Service Type: Repair
Review Created: 08/25/2017 05:03 PM
Steve B., Service Manager at Irwin Hyundai responded on 08/26/2017

Thank you for your feedback.

Steve Barbour
Service Manager
Irwin Hyundai
603-581-7133
steve.barbour@irwinzone.com
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