ReScore Reviews™ (17)

ReScore
Overall Rating 4.7647035/5Overall Rating 4.7647035/5Overall Rating 4.7647035/5Overall Rating 4.7647035/5rating 4.7647035
Original
Overall Rating 2.23529/5Overall Rating 2.23529/5rating 2.23529rating 2.23529rating 2.23529
95% Would Recommend
100% Business Response
Latest Review 1 day ago
Ezequiele L. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly "
all my cuestión were answered
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/20/2017 12:35 PM
Dante C L., Service manager at Island Hyundai responded on 09/20/2017

Hello

my team and i would like to thank you for your time and business, also for the great scoring on the survey, we are gald to know we answered all your questions, we hope to service your vehicle again in the future, thank you!

Dante Lopez
Service manager
718-727-2277
Dlopez@islandautogroup.com
Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A+"
Good
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 12:28 PM
Dante C L., Service manager at Island Hyundai responded on 09/20/2017


Just wanted to thank you for filling out this survey, we notice you rated us a perfect survey score, we greatly appreciate it and also the great feed back, thank you! if there is anything we can do to keep you as a satisfying customer please dont hesitate to ask.

Dante Lopez
Service manager
718-727-2277
Dlopez@islandautogroup.com
Verified Customer on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good location. "
Very Good
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/17/2017
Service Type: Repair
Review Created: 09/20/2017 10:53 AM
Dante C L., Service manager at Island Hyundai responded on 09/20/2017


Hello! Just wanted to thank you for filling out our survey, we notice you rated us a perfect survey score, we greatly appreciate it and the wonderful feed back! if there is anything we can do to keep you as a satisfying customer please dont hesitate to ask.


Dante Lopez
Service manager
718-727-2277
Dlopez@islandautogroup.com
Peter C. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Workers were courteous and understanding."
Even the waiting area was clean and well lit.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/20/2017 04:36 AM
Dante C L., Service manager at Island Hyundai responded on 09/20/2017

-Good Morning, Just wanted to thank you for the wonderful feed back we greatly appreciate it! Also for your time and business. If there is anything we can do to keep you as a satisfying customer please dont hesitate to ask. Enjoy your day!

Dante Lopez
Service manager
718-727-2277
Dlopez@islandautogroup.com
Joaquin O. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
It was my first time here and the people seem to be kind and helpful.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/18/2017 11:48 AM
Dante C L., Service manager at Island Hyundai responded on 09/19/2017

- Good Morning, Just wanted to thank you for filling out our survey, we greatly appreciate it and the wonderful feed back! if there is anything we can do to keep you as a satisfying customer please dont hesitate to ask.

Dante Lopez
Service manager
718-727-2277
Dlopez@islandautogroup.com
Diane C. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Island Hyundai @ Island Auto Group treats you as your family and treats everyone the same way. "
Yes I recommend Island Auto to all my friends and family. We drive from Brooklyn NY to Staten Island NY just for the great service and sales. After our first experience last yr at Hyundai-Island Auto I sent my cousin to them he bought a brand new 2017 Kia Sorrento. This May I returned and bought a brand new 2017 Dodge Durango. Both sales were great no haggling and issues. We got a fair price trade in and good price on our new trucks. I like to thank Marchello and all his staff at Island Auto Group - Hyundai, Kia , Dodge for all their help and professional service and sales departments. I recommend everyone buy and service their cars & Trucks from them, you won't find a better place and prices.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/18/2017 09:02 AM
Dante C L., Service manager at Island Hyundai responded on 09/18/2017

Good Afteroon, My team and i cant thank you enough for the outstading feed back. Thank you for filling out this survey, we notice you rated us a perfect score, we greatly appreciate it! if there is anything we can do to keep you as a satisfying customer please dont hesitate to ask. See you soon!

Dante Lopez
Service manager
718-727-2277
Dlopez@islandautogroup.com
George B. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall appt."
Outstanding
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/07/2017
Service Type: Repair
Review Created: 09/17/2017 01:47 PM
Dante C L., Service manager at Island Hyundai responded on 09/18/2017


- Good Morning, Just wanted to thank you for filling out this survey, we notice you rated us a perfect survey score, we greatly appreciate it! if there is anything we can do to keep you as a satisfying customer please dont hesitate to ask. Enjoy your day!

Dante Lopez
Service manager
718-727-2277
Dlopez@islandautogroup.com
Verified Customer on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Servicei was done in a timely manner"
Service was done quick
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/16/2017 09:04 AM
Dante C L., Service manager at Island Hyundai responded on 09/18/2017

- Good Morning, Just wanted to thank you for filling out this surveyand for you time and business, we notice you rated us a perfect survey score, Thank you! we greatly appreciate it, if there is anything we can do to keep you as a satisfying customer please dont hesitate to ask.

Dante Lopez
Service manager
718-727-2277
Dlopez@islandautogroup.com
Santa M. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service and Staff"
This Dealer provides great service. Everyone from the Service Center to your Auto Service Advisor and Sales are great. They all go above and beyond to make sure you are satisfied with the service provided. They response to all your requests in a timely manner. I wouldn't go anywhere else.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/15/2017 10:29 AM
Dante C L., Service manager at Island Hyundai responded on 09/15/2017


Good Afternoon! Just wanted to thank you for filling out this survey, We greatly appreciate the wonderful feed back! we notice you rated us a perfect survey score, if there is anything we can do to keep you as a satisfying customer please dont hesitate to ask.

Dante Lopez
Service manager
718-727-2277
Dlopez@islandautogroup.com
John G. on 09/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly and helpful "
Good experience
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 09/11/2017
Service Type: Maintenance
Review Created: 09/15/2017 10:17 AM
Dante C L., Service manager at Island Hyundai responded on 09/15/2017


Just wanted to thank you for filling out our survey we greatly appreciate your time and business, your overall experience wasnt at 100% if there is anything we can do to make your next visit more satisfying please dont hesitate to let us know. Thank You.

Dante Lopez
Service manager
718-727-2277
Dlopez@islandautogroup.com
Glenn V. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
always great service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/15/2017 06:38 AM
Dante C L., Service manager at Island Hyundai responded on 09/15/2017

Hello There! Just wanted to thank you for the wonderful feed back we greatly appreciate it! if there is anything we can do to keep you as a satisfying customer please dont hesitate to ask.

Dante Lopez
Service manager
718-727-2277
Dlopez@islandautogroup.com
Cecile L. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly and efficient staff from the moment you pull in to the moment you leave"
Excellent
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/14/2017 10:16 PM
Dante C L., Service manager at Island Hyundai responded on 09/15/2017

Just wanted to thank you for filling out our survey we greatly appreciate your time and business, If there is anything we can do to keep you as a satisfying customer please dont hesitate to ask.


Dante Lopez
Service manager
718-727-2277
Dlopez@islandautogroup.com
Verified Customer on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great service and price.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/14/2017 10:56 AM
Dante C L., Service manager at Island Hyundai responded on 09/15/2017


Hello! Just wanted to thank you for filling out this survey, we notice you rated us a perfect survey score, we greatly appreciate it! if there is anything we can do to keep you as a satisfying customer please dont hesitate to ask.


Dante Lopez
Service manager
718-727-2277
Dlopez@islandautogroup.com
Angelina E. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenience"
Excellent service
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/12/2017 12:40 PM
Dante C L., Service manager at Island Hyundai responded on 09/12/2017

Hello There, Just wanted to thank you for filling out this survey, we notice you rated us a perfect survey score, we greatly appreciate it! if there is anything we can do to keep you as a satisfying customer please dont hesitate to ask. Thank you.

Dante Lopez
Service manager
718-727-2277
Dlopez@islandautogroup.com
William S. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people that work there "
Yes
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 09/06/2017
Service Type: Repair
Review Created: 09/12/2017 01:29 AM
Dante C L., Service manager at Island Hyundai responded on 09/12/2017


- Good Morning, Just wanted to thank you for filling out this survey, we notice you rated us a perfect survey score, we greatly appreciate it and the wonderful feed back aswell! if there is anything we can do to keep you as a satisfying customer please dont hesitate to ask. Thank you.

Dante Lopez
Service manager
718-727-2277
Dlopez@islandautogroup.com
Dimitriy D. on 09/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place and qualified staff"
Best Hyundai service center in and around the five boroughs!
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/10/2017 06:38 PM
Dante C L., Service manager at Island Hyundai responded on 09/11/2017

- Good Morning, We thank you for the wonderful feed back we greatly appreciate it! if there is anything we can do to keep you as a satisfying customer please dont hesitate to ask. Have a great day!


Dante Lopez
Service manager
718-727-2277
Dlopez@islandautogroup.com
Verified Customer on 09/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bruce"
Outstanding service, knowledgeable staff, organized
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/05/2017
Service Type: Repair
Review Created: 09/10/2017 04:34 PM
Dante C L., Service manager at Island Hyundai responded on 09/11/2017


- Good Morning, Just wanted to thank you for the wonderful feed back we greatly appreciate it! if there is anything we can do to keep you as a satisfying customer please dont hesitate to ask. Have a wonderful day!

Dante Lopez
Service manager
718-727-2277
Dlopez@islandautogroup.com
Camille G. on 09/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Comfortable waiting area and good communication from sevice personnel."
I like how clean the facility is and how professional and friendly. I am not too happy with the pricing however. I bought a car with 10 100,000 miles and it would be nice to get a free car wash?
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/01/2017
Service Type: Repair
Review Created: 09/09/2017 09:29 AM
Dante C L., Service manager at Island Hyundai responded on 09/11/2017

Good Morning, Im happy to hear you had a great experience with our services, we normally do wash every vehicle that comes in our shop, only on rainy days we do not. I apologize if your vehicle wasnt washed, the next visit ill will have your service advisor give you car wash ticket to one of our local car wash shop.

Dante Lopez
Service manager
718-727-2277
Dlopez@islandautogroup.com
Michael R. on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"prompt accurate service"
very good
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/18/2017
Service Type: Maintenance
Review Created: 09/09/2017 05:59 AM
Dante C L., Service manager at Island Hyundai responded on 09/11/2017

- Good Morning, Just wanted to thank you for filling out this survey, we notice you rated us a perfect survey score, we greatly appreciate it! if there is anything we can do to keep you as a satisfying customer please dont hesitate to ask.

Dante Lopez
Service manager
718-727-2277
Dlopez@islandautogroup.com
Verified Customer on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professionalism!"
Everyone was so nice and professional!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/08/2017 10:56 AM
Dante C L., Service manager at Island Hyundai responded on 09/08/2017


Hello, Just wanted to thank you for filling out this survey, we notice you rated us a perfect survey score,Thank you for the wonderful feed back, we greatly appreciate it. if there is anything we can do to keep you as a satisfying customer please dont hesitate to ask. 

Dante Lopez
Service manager
718-727-2277
Dlopez@islandautogroup.com
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