99% Would Recommend
Latest Review 5 days ago
Tammy M. on 03/27/2015
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Tammy said she likes this business.
Vehicle: Nissan Xterra
Category: Service
Service Date: 02/25/2015
Review Created: 03/27/2015
This review was collected via phone interview by Customer Research Inc.
Heather S. on 03/27/2015
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Spoke with Obie. He said the customer service was excellent, the prices were good and they do wonderful service work.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 02/28/2015
Review Created: 03/27/2015
This review was collected via phone interview by Customer Research Inc.
Daniel Z. on 03/27/2015
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Daniel said he had a very good experience at this business.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 02/26/2015
Review Created: 03/27/2015
This review was collected via phone interview by Customer Research Inc.
Robyn D. on 03/26/2015
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"So happy to have found J&L"
Service was exactly as promised. Thank you!
Vehicle: Buick Rendezvous
Service Date: 03/24/2015
Review Created: 03/26/2015 04:53 AM
Berrios C. on 03/26/2015
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Berrios said he receives really good service from this business.
Category: Service
Service Date: 03/23/2015
Review Created: 03/26/2015
This review was collected via phone interview by Customer Research Inc.
Ken D. on 03/24/2015
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Ken said that this business is second to none. They are pleasant and professional. They fix everything without a hassle.
Vehicle: Toyota Corolla
Category: Service
Service Date: 03/18/2015
Review Created: 03/24/2015
This review was collected via phone interview by Customer Research Inc.
John R. on 03/20/2015
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"Great Shop - Easy to work with"
The shop did a great job. They gave me an estimate on my repairs and even came in a little bit less than the estimate. What a nice surprise to have an honest repair shop!
Vehicle: Hyundai Elantra
Service Date: 03/18/2015
Review Created: 03/20/2015 03:39 AM
Phil R. on 03/13/2015
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Phil said this business did a great job.
Vehicle: Toyota Sienna
Category: Service
Service Date: 03/10/2015
Review Created: 03/13/2015
This review was collected via phone interview by Customer Research Inc.
Jesse E. on 02/28/2015
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"Greate Experience"
J&L had me in and out within 45 mintues. Good to go, will bring my others cars next time.
Vehicle: Cadillac SRX
Service Date: 02/27/2015
Review Created: 02/28/2015 07:26 PM
April G. on 02/27/2015
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April said the business is very professional, courteous and friendly. They kept their word on when her vehicle would be ready and on the cost of the parts.
Vehicle: Nissan Versa
Category: Service
Service Date: 02/07/2015
Review Created: 02/27/2015
This review was collected via phone interview by Customer Research Inc.
Michael D. on 02/26/2015
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Michael said he has been going to the business for many years and everything has always been great.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 02/25/2015
Review Created: 02/26/2015
This review was collected via phone interview by Customer Research Inc.
Jeff R. on 02/26/2015
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Jeff said he had to return multiple times.
Vehicle: Honda Odyssey
Category: Service
Service Date: 01/28/2015
Review Created: 02/26/2015
This review was collected via phone interview by Customer Research Inc.
Gregg D. on 02/25/2015
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Gregg said they provided excellent service and fixed his vehicle.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 01/31/2015
Review Created: 02/25/2015
This review was collected via phone interview by Customer Research Inc.
Eugene W. on 02/25/2015
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Eugene said they have worked on his vehicle for 15 years and have been careful not to overcharge him when things got really strange.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 02/06/2015
Review Created: 02/25/2015
This review was collected via phone interview by Customer Research Inc.
Bill S. on 02/25/2015
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Bill said he has used the business for years. They are the best. He recommends them to everyone. They should keep up the good work.
Vehicle: Nissan Murano
Category: Service
Service Date: 02/17/2015
Review Created: 02/25/2015
This review was collected via phone interview by Customer Research Inc.
Jim K. on 02/25/2015
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Jim said he was in and out in 15 minutes. He has been a customer there for 15 years.
Vehicle: GMC Sierra
Category: Service
Service Date: 02/23/2015
Review Created: 02/25/2015
This review was collected via phone interview by Customer Research Inc.
Steve G. on 02/06/2015
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"A great little shop run by a real car guy"
My son, Brandon, made me aware of J&L and John, the 'J' in 'J&L'. So based on my son's recommendation, I brought my 2012 VW Jetta GLI there to fix an oil leak and to install some aftermarket wheels and new tires. John immediately impressed me with his friendly and knowledgeable demeanor. He's a real car guy and someone with the kind of customer relationship management skill that conveys confidence that his establishment not only knows what they are doing, but they are specifically interested in your car and your requirements. Highest recommendation.
Vehicle: Volkswagen Jetta
Service Date: 02/05/2015
Review Created: 02/06/2015 05:40 AM
Mark B. on 01/27/2015
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Mark said the clean up took more than two days and he had to double check everything that was done. He also had to cut a padlock off of his vehicle after he picked it up from the facility.
Vehicle: Ford Ranger
Category: Service
Service Date: 01/19/2015
Review Created: 01/27/2015
This review was collected via phone interview by Customer Research Inc.
Patrick C. on 01/22/2015
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Patrick said the business is very timely and he will continue returning to them for all of his service needs.
Vehicle: Honda Accord
Category: Service
Service Date: 01/20/2015
Review Created: 01/22/2015
This review was collected via phone interview by Customer Research Inc.
Blake C. on 01/22/2015
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Blake said she has to get more work done on her vehicle. It was hard to get in touch with this business sometimes.
Vehicle: Ford Pickup
Category: Service
Service Date: 01/16/2015
Review Created: 01/22/2015
This review was collected via phone interview by Customer Research Inc.
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