J & L Automotive and 4 Wheel Drive Center


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

134 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
Latest Review 9 days ago
Loyola I. on 09/14/2017
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Loyola said this business completed everything he needed.
Vehicle: Chevrolet Camaro
Category: Service
Service Date: 09/07/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Andy H. on 08/28/2017
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Andy said he is at this business having adjustments done to the work they did yesterday. He recommends this business for service.
Vehicle: Ford F-150
Category: Service
Service Date: 08/24/2017
Review Created: 08/28/2017
This review was collected via phone interview by Customer Research Inc.
Michael R. on 08/25/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Michael said they told him his bolts needed to be replaced. They tried to charge him a higher price for them than what he could have gotten them for alone. The alignment was not actually straight. They melted one of his front shock covers and did not mention it. What should have been a $600 service was billed at $900.
Vehicle: Nissan Frontier 4WD
Category: Service
Service Date: 08/02/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Kim M. on 08/25/2017
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Kim said they were very timely and she recommend them for service.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 07/28/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Scott T. on 08/24/2017
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Scott said this business answered his questions and they gave him a lot of pointers as well as information. Their prices are great.
Vehicle: Dodge Pickup
Category: Service
Service Date: 08/21/2017
Review Created: 08/24/2017
This review was collected via phone interview by Customer Research Inc.
Mike W. on 08/21/2017
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Mike said the business did a great job.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 08/08/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
MICHAEL P. on 08/17/2017
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"customer service"
The guys at J&L are always honest, fast, and do great work!
Vehicle: Cadillac Escalade
Service Date: 08/15/2017
Review Created: 08/17/2017 04:49 AM
RUSS G. on 08/13/2017
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"Expert advice, professional service."
Chuck fielded all my questions, gave me his recomandations , and installed a 2" lift and larger tires for my 2015 chevy silverado. As he predicted it rides just as good as factory, and now i am equipped for elk hunting out west.
Dr. Russell Grimm
Vehicle: Chevrolet Silverado 1500
Service Date: 08/11/2017
Review Created: 08/13/2017 08:29 AM
Jeff K. on 08/08/2017
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Spoke with Carrie. She said this business was awesome and the vehicle looks great.
Vehicle: Ford Super Duty F-250 SRW
Category: Service
Service Date: 08/02/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Jeff J. on 07/31/2017
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Jeff said the staff went above and beyond his expectations.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 07/06/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Andrew B. on 07/29/2017
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Andrew said the staff did a good job.
Vehicle: Ford Mustang
Category: Service
Service Date: 07/20/2017
Review Created: 07/29/2017
This review was collected via phone interview by Customer Research Inc.
Avis W. on 07/24/2017
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Avis said they were able to accommodate her in an emergency. They got her back on the road right away. They were very understanding, and helpful.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 07/21/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
Donald Z. on 07/20/2017
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Donald said this business did an excellent job. They fixed everything that needed to be fixed and they were on time. They were friendly but the showroom and the loner vehicle were dirty. They need someone to work on the cleaning. The person in charge was very nice and he apologized.
Vehicle: Ford Pickup
Category: Service
Service Date: 07/19/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Kerry K. on 07/18/2017
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Kerry said this business completed the job on time and they stuck to the quoted price.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 07/12/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Kevin K. on 07/13/2017
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Kevin said the service took a day longer than it should have.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 07/11/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Chad K. on 06/27/2017
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Chad said this business was late opening on the day he brought his vehicle in so he had to wait 40 minutes for them, after he had already driven an hour and a half to get there.
Vehicle: RAM 2500 HD
Category: Service
Service Date: 05/18/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Dave H. on 06/23/2017
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Dave said the business was honest, and the prices were good.
Vehicle: Jeep CJ7
Category: Service
Service Date: 05/30/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Chris S. on 06/23/2017
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Chris said he had a good experience at the business. They were up front, they installed the parts, and they finished in a timely manner.
Vehicle: RAM 1500
Category: Service
Service Date: 06/20/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
David F. on 06/14/2017
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David said this business is honest about the parts needed for replacement. The labor is fair and they follow up. They are the best mechanics he has ever had.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 06/12/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Tom R. on 06/09/2017
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Tom said this business did what they were supposed to. He was happy with their service.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 06/06/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 134 in total