Jack Giambalvo Hyundai


Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

1374 Reviews

ReScore Reviews™ (24)

ReScore
Overall Rating 4.2500029/5Overall Rating 4.2500029/5Overall Rating 4.2500029/5Overall Rating 4.2500029/5rating 4.2500029
Original
Overall Rating 2.58333/5Overall Rating 2.58333/5rating 2.58333rating 2.58333rating 2.58333
97% Would Recommend
100% Business Response
Latest Review about 22 hours ago
Michelle F. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ryan and Michelle are great at Hyundai service! "
Ryan and Michelle got both of my vehicles in back to back days long with a loaner car, couldn't ask for more!! Awesome service for a crazy busy household that I have!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 05/19/2017
Service Type: Repair
Review Created: 05/23/2017 01:31 PM
Chris B. at Jack Giambalvo Hyundai responded on 05/24/2017

Michelle,

Its been a pleasure having you as a loyal customer over the years. As always if we can do anything to help please let us know! 

Thanks,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Suzon S. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
aone
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 05/19/2017
Service Type: Repair
Review Created: 05/23/2017 11:55 AM
Chris B. at Jack Giambalvo Hyundai responded on 05/24/2017

Ms. Stauffer,

We appreciate having you as a loyal customer and showing such awesome support. 

Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Verified Customer on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
very happy with the service here.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/23/2017 10:16 AM
Chris B. at Jack Giambalvo Hyundai responded on 05/24/2017

Awesome! Its great to hear such kind words of praise from our loyal customers. 

Thanks
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Gloria H. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful, pleasant staff."
Great experience
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/23/2017 06:33 AM
Chris B. at Jack Giambalvo Hyundai responded on 05/24/2017

Ms. Haines,

Thanks so very much for the wonderful 5 star review. We appreciate your support. 

Thanks,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Joshua B. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love Love Love my Hyundai Dealership"
I have had nothing but great experiences with you guys! Will definitely be returning for maintenance and will recommend you to any friends looking for cars.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/22/2017 07:04 PM
Chris B. at Jack Giambalvo Hyundai responded on 05/23/2017

Mr. Bakalyar,

We thank you for the great review and kind words! If we can ever help please let us know. 

Thanks,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Cynthia S. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"hyundai service"
always fast and friendly
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 05/13/2017
Service Type: Maintenance
Review Created: 05/22/2017 06:14 PM
Chris B. at Jack Giambalvo Hyundai responded on 05/23/2017

Ms. Sipe,

Thanks for sharing the kind words and letting the perfect 5 star rating. 

Warm Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Verified Customer on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always pleasant"
Dependable, on time, free carwash
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/10/2017
Service Type: Repair
Review Created: 05/22/2017 01:30 PM
Chris B. at Jack Giambalvo Hyundai responded on 05/23/2017

Many thanks for the great feedback. If we can ever do anything additional to help please let us know. 

Thanks, 
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Verified Customer on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Thanks for the free car wash!
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/22/2017 05:26 AM
Chris B. at Jack Giambalvo Hyundai responded on 05/23/2017

Thank you so much for the perfect review! We really appreciate all the support. 

Regards,

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Keith N. on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and fast service"
I purchased my 2009 Accent new here and I have been returning for service since then
Vehicle: 2009 Hyundai Accent
Category: Service
Service Date: 05/10/2017
Service Type: Repair
Review Created: 05/21/2017 07:35 PM
Chris B. at Jack Giambalvo Hyundai responded on 05/22/2017

Mr. Newcomer,

Thanks for the great review and years of continued support! 

Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Jean C. on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai ecall"
work was done in timely manner
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/15/2017
Service Type: Repair
Review Created: 05/21/2017 04:54 PM
Chris B. at Jack Giambalvo Hyundai responded on 05/22/2017

Ms. Cox,

We appreciate your wonderful review and support. 

Sincerely,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Verified Customer on 05/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Scheduled appointment "
My oil change appointment took 2 hrs
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/08/2017
Service Type: Repair
Review Created: 05/21/2017 01:51 PM
Chris B. at Jack Giambalvo Hyundai responded on 05/22/2017

I apologize for the long wait on your recent service visit. two hours is too long for an oil change and not our typical level of service. If you can contact me with your name I would love to research your visit to see where the breakdown was. 

Thanks,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Verified Customer on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer friendly"
Yes
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/21/2017 07:41 AM
Chris B. at Jack Giambalvo Hyundai responded on 05/22/2017

Many thanks for the wonderful review. 

Much appreciated,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Jane L. on 05/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service. "
I asked for the car to be serviced by noon and it was ready before that time. Thank you.
Vehicle: 2014 Hyundai Genesis
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/20/2017 06:05 AM
Chris B. at Jack Giambalvo Hyundai responded on 05/22/2017

Jane,

Thanks so much for the great review again. Its been a pleasure to have you as such a loyal customer. 

Thanks,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Lorraine F. on 05/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great Service
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/20/2017 01:52 AM
Chris B. at Jack Giambalvo Hyundai responded on 05/22/2017

Lorraine,

Thanks so very much for the wonderful review! 

Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
John L. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Great service at a reasonable price. What more could I ask for
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/19/2017 06:38 AM
Chris B. at Jack Giambalvo Hyundai responded on 05/19/2017

Mr. Loesch,

Thank you so very much for the wonderful 5 star review! 

Thanks,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Chistopher F. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Chris Ferro"
great experience, as always
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/11/2017
Service Type: Maintenance
Review Created: 05/19/2017 04:04 AM
Chris B. at Jack Giambalvo Hyundai responded on 05/19/2017

Chris,

Thanks so much for the great feedback and continued support! 

Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Tina C. on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"i trust in the work that they do"
i will buy my next car here. i have been coming here for 10 years and won't go anywhere else
Vehicle: 2005 Hyundai Tucson
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/17/2017 12:51 PM
Chris B. at Jack Giambalvo Hyundai responded on 05/19/2017

Tina,

Thanks again for the wonderful review. We appreciate all your support over the years. 

Warm Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Ronald C. on 05/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"First oil change "
It was good just need faster time at the front counter had to wait 10 minutes or so jist to check in
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/15/2017
Service Type: Maintenance
Review Created: 05/17/2017 12:07 PM
Chris B. at Jack Giambalvo Hyundai responded on 05/19/2017

Mr. Cavey,

Thank you for taking the time to leave the great review after your recent visit. I apologize for the extended wait on your arrival. We strive to make check in as quick and efficient as possible. 

Thanks,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Valerie C. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealership for service"
Fast, friendly, dependable
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/16/2017 05:49 PM
Chris B. at Jack Giambalvo Hyundai responded on 05/17/2017

Valerie,

Thanks so much for the wonderful review. We appreciate the support. 

Thanks,
Chris

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Richard T. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
Thanks for a great job!!!!
Vehicle: 2002 Hyundai Santa Fe
Category: Service
Service Date: 05/10/2017
Service Type: Maintenance
Review Created: 05/16/2017 07:55 AM
Chris B. at Jack Giambalvo Hyundai responded on 05/16/2017

Mr. Timmann, 

Thanks so very much for the great feedback. 

Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Displaying Review 1 - 20 of 1374 in total