Jack Giambalvo Hyundai


Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

1589 Reviews

ReScore Reviews™ (27)

ReScore
Overall Rating 4.1111078/5Overall Rating 4.1111078/5Overall Rating 4.1111078/5Overall Rating 4.1111078/5rating 4.1111078
Original
Overall Rating 2.55556/5Overall Rating 2.55556/5rating 2.55556rating 2.55556rating 2.55556
97% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Paul E. on 08/21/2017
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"RECALL"
Everything went well
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/21/2017 09:59 AM
Verified Customer on 08/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Service"
Very courteous and friendly
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/20/2017 05:49 PM
Chris B. at Jack Giambalvo Hyundai responded on 08/21/2017

We thank you so much for the wonderful review. We are so thankful for our awesome customers! 

Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
CAROLYN H. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Usually do the things I ask."
Satisfied
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/19/2017 09:16 AM
Chris B. at Jack Giambalvo Hyundai responded on 08/21/2017

Ms. Henry, 

We are thankful for the wonderful review and support. 

Thanks,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Would recommend Giambalvo Hyundai to friends.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 02:38 PM
Chris B. at Jack Giambalvo Hyundai responded on 08/21/2017

We love to hear such great feedback! Many thanks 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Verified Customer on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service"
I have been a customer since 2004. Having bought my last two Hyundai's from Giambalvo's Their customer service is excellent. They go above and beyond .
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 01:15 PM
Chris B. at Jack Giambalvo Hyundai responded on 08/21/2017

Many thanks for a wonderful review. Thank you very much for the great loyalty. 

Thanks,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
VINCENT V. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"first servicing"
Even though this was my first servicing done at Jack Giambalvo Hyundai I was treated like an old friend. Every aspect of the experience was professional and pleasant.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 11:27 AM
Chris B. at Jack Giambalvo Hyundai responded on 08/21/2017

Mr. Vivan,

We are glad to have you and look forward to many more years! 

Thanks again,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
BARBARA M. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Always have great service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/16/2017
Service Type: Repair
Review Created: 08/18/2017 11:08 AM
Chris B. at Jack Giambalvo Hyundai responded on 08/21/2017

Ms. Mundis, 

Thank you for the wonderful feedback! We appreciate the review. 

Thanks,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Sharon H. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great staff, great service "
Great service, friendly staff!!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/17/2017 05:37 PM
Michelle S L. at Jack Giambalvo Hyundai responded on 08/18/2017

Thank you very much for the 5 Star rating!  We appreciate your business.

Many Thanks

Gary F. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"All work was done on time"
Yes
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 08/15/2017
Service Type: Maintenance
Review Created: 08/17/2017 12:29 PM
Michelle S L. at Jack Giambalvo Hyundai responded on 08/17/2017

Thank you for taking the time to complete the survey.  We appreciate the 5 Star rating.  We do value your time and  try our best to get the work completed in a timely manner.

Many Thanks

Verified Customer on 08/16/2017
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"timely service"
performed thorough inspection
Vehicle: 2009 Hyundai Azera
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/16/2017 05:09 AM
Michelle S L. at Jack Giambalvo Hyundai responded on 08/16/2017

Thank you for your positive feedback.  We appreciate the 5 Star rating. Thank you for your business.

Many Thanks

Verified Customer on 08/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Matt minnich"
Everyone was very knowledgeable and friendly.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/16/2017 04:43 AM
Michelle S L. at Jack Giambalvo Hyundai responded on 08/16/2017

Thank you very much for taking the time to complete the survey.  Our team strives for a 5 Star rating each and every time.  We are interested in your feedback.  How can we earn a 5 Star rating from you in the future?

Thanks

Verified Customer on 08/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"inspection"
good job
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/15/2017 12:46 PM
Michelle S L. at Jack Giambalvo Hyundai responded on 08/15/2017

Thank you very much for completing the survey.  Our team strives to receive a 5 Star rating each and every time.  We would be interested in your feedback.  How can we earn a 5 Star rating from you in the future?

Thank You!

SANDRA S. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"fast service"
Very happy with service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/15/2017 07:13 AM
Michelle S L. at Jack Giambalvo Hyundai responded on 08/15/2017

Thank you very much for the 5 Star rating! We do appreciate your business.

Many Thanks


Verified Customer on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good work "
Yes we will recommend people to you
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/14/2017 05:59 PM
Michelle S L. at Jack Giambalvo Hyundai responded on 08/15/2017

Thank you very much for the 5 Star rating! We appreciate your loyalty to Hyundai. Our staff enjoys working with you.  Thank you for your business.

Many Thanks

Marion G. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Fantastic working with Jack Giambalvo
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/13/2017 04:44 PM
Michelle S L. at Jack Giambalvo Hyundai responded on 08/14/2017

Thank you for the 5 Star rating.  We appreciate your loyalty to our company.  Always a pleasure to deal with you.

Many Thanks

Shea L. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"67,500 checkup"
Service tech Michelle took a good amount of time telling me about my tires and up-coming options available to me. Very informative!
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/13/2017 05:06 AM
Michelle S L. at Jack Giambalvo Hyundai responded on 08/13/2017

Thank you very much for the 5 Star rating! We really appreciate your business!

Many Thanks

Martha M. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service as promised"
Always courteous and informative
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/12/2017 11:27 AM
Michelle S L. at Jack Giambalvo Hyundai responded on 08/13/2017

Thank you very much for the 5 star rating. We appreciate your business.

Many Thanks

Tammy B. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Above & Beyond"
Jack Giambalvo Hyundai always goes above & beyond regular service standards to meet my needs.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/04/2017
Service Type: Repair
Review Created: 08/12/2017 05:28 AM
Michelle S L. at Jack Giambalvo Hyundai responded on 08/13/2017

We appreciate the 5 Star rating.  It is our goal to exceed your expectations.  We thank you for your loyalty.

Many Thanks

James S. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"better info"
This visit the service employee explained a negative mark for one of my tires from my prior visit. Not sure why it wasn't explained before.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/11/2017 06:44 PM
Michelle S L. at Jack Giambalvo Hyundai responded on 08/13/2017

Thank you for the 5 Star rating.  We appreciate your business.  It is our duty to inform you of items that need future attention.  Although we are not perfect, we strive to be consistent.

Many Thanks

Michael S. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review"
Your customer service is second to none.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/11/2017 02:31 PM
Michelle S L. at Jack Giambalvo Hyundai responded on 08/13/2017

Thank you very much for the excellent 5 Star rating!  We do appreciate your business and your loyalty to our company!

Many Thanks

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