Jack Giambalvo Hyundai


Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

1460 Reviews

ReScore Reviews™ (27)

ReScore
Overall Rating 4.1111078/5Overall Rating 4.1111078/5Overall Rating 4.1111078/5Overall Rating 4.1111078/5rating 4.1111078
Original
Overall Rating 2.55556/5Overall Rating 2.55556/5rating 2.55556rating 2.55556rating 2.55556
97% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Garrett A. on 06/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 06/21/2017
Service Type: Maintenance
Review Created: 06/28/2017 07:40 AM
Simon W. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Excellent
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 06/23/2017
Service Type: Repair
Review Created: 06/27/2017 10:21 PM
Chris B. at Jack Giambalvo Hyundai responded on 06/28/2017

Mr. Weatherly,

Thanks for the support. We appreciate the review.

Regards,
Chris

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
John S. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellence"
Everything was great
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/21/2017
Service Type: Repair
Review Created: 06/27/2017 06:28 PM
Chris B. at Jack Giambalvo Hyundai responded on 06/28/2017

Mr. Smeal,

We appreciate the time to show the great feedback.

Regards,
Chris

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Joycemarie B. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous and convenient"
I would recommend to anyone who has service needs for their automobile.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/19/2017
Service Type: Repair
Review Created: 06/27/2017 04:26 AM
Chris B. at Jack Giambalvo Hyundai responded on 06/27/2017

Ms. Berkheimer,

We are so grateful for so many loyal customers like you. 

Thanks,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
William F. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very satisfied"
Always have been satisfied with the service at Giambalvo. They get your car in right away and you're out in a timely manner. Prices are reasonable and almost always discounted with cupons. I have no hesitation to keep going back.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/22/2017
Service Type: Maintenance
Review Created: 06/26/2017 05:09 PM
Chris B. at Jack Giambalvo Hyundai responded on 06/27/2017

Mr. Fermier,

We are so thankful to have you as such a loyal customer. 

Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Mary C. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always top notch friendly considerate respectful service."
My Grandson and his Mother in law have bought Hyundai's from Jame Cabot
Mary Jane C.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 06/22/2017
Service Type: Repair
Review Created: 06/26/2017 04:53 PM
Chris B. at Jack Giambalvo Hyundai responded on 06/27/2017

Ms. Chronister,

Thanks for the great review. Jamie is one of our top sales guys! 

Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Angela A. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice handling of service scheduled at the last minute"
I'm pleased with the way Jack Giambalvo handled a request for a simple lightbulb change on short notice. The icing on the cake: a (badly needed) car wash. Thanks, guys!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/22/2017
Service Type: Maintenance
Review Created: 06/26/2017 10:51 AM
Chris B. at Jack Giambalvo Hyundai responded on 06/27/2017

Ms. Anderson,

Thank you very much for the wonderful review. 

Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Matthew E. on 06/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Our 3 Hyundai's only get serviced here!"
Friendly staff and excellent work
Vehicle: 2010 Hyundai Tucson
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/25/2017 06:08 PM
Chris B. at Jack Giambalvo Hyundai responded on 06/26/2017

Mr. Evans,


Thanks so very much for the amazing feedback and support. 

Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Ruth S. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tucson"
Appointment was on time .
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 06/21/2017
Service Type: Maintenance
Review Created: 06/24/2017 02:48 AM
Chris B. at Jack Giambalvo Hyundai responded on 06/26/2017

Ms. Stauffer,

We sincerely appreciate your support and time to leave the rating! 

Thanks,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Everett H. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Atmosphere is pleasant and service personnel very courteous."
Great no problems.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/21/2017
Service Type: Maintenance
Review Created: 06/23/2017 02:12 PM
Chris B. at Jack Giambalvo Hyundai responded on 06/23/2017

Everett,

I thank you so much for the amazing feedback and time to leave the review. 

Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Amanda M. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
I bought my car new at Jack Giambalvo Hyundai in 2014 and have taken it to JGH for every service appointment, inspection, and even (unfortunately) to their collision center. Everyone I've ever dealt with at the dealership has been friendly, fair, honest, and very willing to help. I can truly say I've never had a bad experience here.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 06/21/2017
Service Type: Maintenance
Review Created: 06/23/2017 12:18 PM
Chris B. at Jack Giambalvo Hyundai responded on 06/23/2017

Amanda,

This is an amazing review! We love getting detailed feedback like this, I will be sure to share with the entire service staff. 

Thanks again
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Misty G. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They treat me like a friend. "
Giambalvo Hyundai is great place in which to do business! I am always treated well and I will continue to do business there for a long time to come.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 06/21/2017
Service Type: Maintenance
Review Created: 06/23/2017 10:47 AM
Chris B. at Jack Giambalvo Hyundai responded on 06/23/2017

Misty,

Many thanks for the continued support. We appreciate having you as a great customer. 

Thanks,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Verified Customer on 06/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"What's not being done?"
Maybe
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/20/2017
Service Type: Maintenance
Review Created: 06/23/2017 10:22 AM
Chris B. at Jack Giambalvo Hyundai responded on 06/23/2017

Hello,

I apologize for the treatment you have been receiving. This isn't standard practice for us and I would love the opportunity to discuss your visit in more detail so we can use it to help improve our staff. Please contact me by phone or email if possible to discuss further. 

My apologies again,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Verified Customer on 06/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Waiting area could be a little nicer and bathroom cleaned"
Yes
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/15/2017
Service Type: Repair
Review Created: 06/23/2017 07:24 AM
Chris B. at Jack Giambalvo Hyundai responded on 06/23/2017

Thank you so much for sharing the wonderful feedback. Our goal is to provide a 5 star experience every visit, if there is anything in particular we can improve please let us know. 

Thanks,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Deborah J. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy customer"
Always friendly, great service.
Vehicle: 2008 Hyundai Entourage
Category: Service
Service Date: 06/15/2017
Service Type: Maintenance
Review Created: 06/23/2017 05:00 AM
Chris B. at Jack Giambalvo Hyundai responded on 06/23/2017

Deborah, 

Thank you so very much for showing the great support! 

Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Verified Customer on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Good customer service.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/19/2017
Service Type: Repair
Review Created: 06/21/2017 11:53 AM
Chris B. at Jack Giambalvo Hyundai responded on 06/22/2017

Thank you very much for allowing us to service your Hyundai and showing the support.

Thanks

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Verified Customer on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service feedback"
Received what was promised when promised and as promised.
Vehicle: 2009 Hyundai Elantra To
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/21/2017 11:10 AM
Chris B. at Jack Giambalvo Hyundai responded on 06/22/2017

Thank you for the time to leave the great review.

Regards,
Chris

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Sandra L. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Awesome service...even took me home and brought me back when my vehicle was ready.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 06/19/2017
Service Type: Repair
Review Created: 06/21/2017 11:05 AM
Chris B. at Jack Giambalvo Hyundai responded on 06/22/2017

Ms. Lehman,

Thanks so very much for the amazing review and showing your support.

Regards,
Chris

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
LESLIE B. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"pleasant and professional and efficient"
My car was given the necessary care in a timely manner. I love the fact that it is run through the car wash upon completion of service!
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/21/2017 10:27 AM
Chris B. at Jack Giambalvo Hyundai responded on 06/22/2017

Leslie,

We appreciate having your family as such loyal customers for so many years!

Regards,
Chris

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Raymond B. on 06/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealer, great service"
Always prompt and courteous service from everyone at Giambalvo's
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/21/2017 08:53 AM
Chris B. at Jack Giambalvo Hyundai responded on 06/22/2017

Fred,

Thanks so very much for the years of support.

Thanks,
Chris

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Displaying Review 1 - 20 of 1460 in total