Jackson Automotive Specialist, Inc.


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

492 Reviews

99% Would Recommend
Latest Review 2 days ago
Sue D. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sue said everything went well, as far as she can tell. The staff is competent, and they always do their best to please her.
Vehicle: Mercedes-Benz CLS550
Category: Service
Service Date: 05/19/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Clay D. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Clay said this business is the best.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 06/23/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
STEVE B. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great!"
Solid same day service with a fair balance between what must be done now to correct the issue, but never "over repairing"
Vehicle: Ford Pickup
Service Date: 06/23/2017
Review Created: 06/26/2017 12:46 PM
BILL K. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"NO NONSENSE!!!!"
Quick, accurate, honest troubleshooting and repair. Time after time same result, I LIKE IT>>>>
Vehicle: Ford Pickup
Service Date: 06/23/2017
Review Created: 06/26/2017 10:42 AM
GERRY C. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional All The Way!"
Great service and great knowledge of my car and needs. Best service in Rockwall!
Vehicle: Mercedes-Benz ML350
Service Date: 06/22/2017
Review Created: 06/26/2017 09:39 AM
Nelson S. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nelson said the staff provided a lot of information about what needed to be fixed. They provided the best price.
Vehicle: Mazda 3
Category: Service
Service Date: 05/08/2017
Review Created: 06/24/2017
This review was collected via phone interview by Customer Research Inc.
LORIS K. on 06/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT JOB11"
Friendly, completed the job timely, test drove the vehicle to be sure their work was complete. very satisfied with their work.
Vehicle: Ford F-150
Service Date: 06/21/2017
Review Created: 06/23/2017 02:40 PM
Gary N. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gary said the business stands by their work and guarantee it. If it isn't done right, they will make it right immediately.
Vehicle: Honda Accord
Category: Service
Service Date: 05/30/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Lisa A. on 06/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lisa said the business was trustworthy. They try to give the best value for the dollar. They give advice just like a father might.
Vehicle: Honda CR-V
Category: Service
Service Date: 06/01/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
JULIE W. on 06/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Cold AC!!! Great service at a fair price!"
I went to Jackson Automotive for the first time because of recommendations on my neighborhood app. I was very happy with the friendly, knowledgeable staff. They fixed my air conditioner quickly for a very reasonable price. I will go here again next time I need service.
Vehicle: Nissan Altima
Service Date: 05/31/2017
Review Created: 06/06/2017 06:01 PM
DANIEL B. on 06/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"honest "
I FEEL JAMES IS HONEST AND KNOWLEDGEABLE. THE BRAKES NO LONGER SQUEAK. THANKS FOR ANOTHER GOOD JOB.
Vehicle: Nissan Sentra
Service Date: 05/31/2017
Review Created: 06/02/2017 03:01 PM
TODD G. on 06/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honest work for a fair price"
You can't find a better place to have your vehicle serviced, Jackson Automotive is top notch!
Vehicle: Toyota Tundra
Service Date: 06/01/2017
Review Created: 06/02/2017 08:27 AM
DON W. on 06/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Auto Repair Shop "
They fix it right the 1st time
Vehicle: Cadillac Escalade EXT
Service Date: 05/19/2017
Review Created: 06/01/2017 01:27 PM
CHARLES M. on 05/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, exceptional work, and at the right price!"
Needed a transmission. Mr. Jackson listened to my plans, provided several options, and consulted me on making the best decision. Jackson Automotive is the shop of choice for my car needs....
Vehicle: Toyota Corolla
Service Date: 05/26/2017
Review Created: 05/28/2017 04:13 AM
Richard P. on 05/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Richard said the business fixed his vehicle and they got it driving again within a week.
Vehicle: Oldsmobile Alero
Category: Service
Service Date: 05/25/2017
Review Created: 05/27/2017
This review was collected via phone interview by Customer Research Inc.
TIM C. on 05/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service and timely repairs done right at a fair price"
I had rather get teeth pulled than try out an automotive mechanic for the first time. I have had several bad experiences. James Jackson at Jackson automotive made me comfortable from the onset. He diagnosed the issue quickly and was able to get my repair completed in a timely manner, which is very important to me. I had researched the estimated cost for my repair and am happy to say that Jackson's charges were right in line with what I had researched. I was very pleased. I will be using Jackson Automotive in the future.
Vehicle: Ford Expedition
Service Date: 05/24/2017
Review Created: 05/26/2017 04:34 AM
Mark R. on 05/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mark said they always do a good job.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 04/14/2017
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
LANCE M. on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another Smooth Service Visit"
Jackson Automotive has done work on my cars in the past and I have always felt confident taking my vehicles to them.
I recently had transnission challenges with my Mustang. James took my car in , provided a very detailed inspection of the problem. They were able to replace the transmission in a short amount of time. I was driving my car again within a couple of days. Great service!!
Vehicle: Ford Mustang
Service Date: 05/18/2017
Review Created: 05/21/2017 06:32 AM
Robert A. on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Shirley. She said they have done business with them for years and they are excellent.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 05/15/2017
Review Created: 05/17/2017
This review was collected via phone interview by Customer Research Inc.
PATRICIA T. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"personable"
VERY good
Vehicle: Ford Escape
Service Date: 05/11/2017
Review Created: 05/16/2017 09:25 AM
Displaying Review 1 - 20 of 449 in total