ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
100% Would Recommend
100% Business Response
Latest Review about 13 hours ago
Susan W. on 03/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
In and out quickly. No hassles! Reasonable price!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 03/21/2017
Service Type: Maintenance
Review Created: 03/24/2017 12:05 PM
Brian A D., Service Manager at James Wood Hyundai responded on 03/24/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.

Brian Doss

Service Manager

940-627-4608

bdoss@jameswood.com

Michael E. on 03/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very good!!"
Awesome staff
Vehicle: 2012 HYUNDAI SONATA
Category: Service
Service Date: 03/15/2017
Service Type:
Review Created: 03/23/2017 06:27 AM
Brian A D., Service Manager at James Wood Hyundai responded on 03/23/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.

Brian Doss

Service Manager

940-627-4608

bdoss@jameswood.com

Russell B. on 03/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service"
Always have had great service from this dealer. Facility is always clean and service personnel are friendly and work is performed in a timely manner.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 03/13/2017
Service Type: Maintenance
Review Created: 03/20/2017 07:24 AM
Brian A D., Service Manager at James Wood Hyundai responded on 03/20/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.

Brian Doss

Service Manager

940-627-4608

bdoss@jameswood.com

REGINALD N. on 03/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People that care"
The service department at James Woods Hyundai are people that take pride in their work.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 03/13/2017
Service Type: Maintenance
Review Created: 03/19/2017 04:36 AM
Brian A D., Service Manager at James Wood Hyundai responded on 03/20/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.

Brian Doss

Service Manager

940-627-4608

bdoss@jameswood.com

Paula R. on 03/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil Change"
Yes
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 03/10/2017
Service Type: Maintenance
Review Created: 03/17/2017 06:36 PM
Brian A D., Service Manager at James Wood Hyundai responded on 03/20/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.

Brian Doss

Service Manager

940-627-4608

bdoss@jameswood.com

A V. on 03/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people"
Would not go any where else!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 03/14/2017
Service Type: Maintenance
Review Created: 03/17/2017 11:06 AM
Brian A D., Service Manager at James Wood Hyundai responded on 03/17/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.

Brian Doss

Service Manager

940-627-4608

bdoss@jameswood.com

Verified Customer on 03/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Great job!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 03/02/2017
Service Type: Maintenance
Review Created: 03/14/2017 01:46 PM
Brian A D., Service Manager at James Wood Hyundai responded on 03/14/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.

Brian Doss

Service Manager

940-627-4608

bdoss@jameswood.com

Jerry O. on 03/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great!!"
mike is awesome!!
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 03/09/2017
Service Type: Repair
Review Created: 03/13/2017 12:10 PM
Brian A D., Service Manager at James Wood Hyundai responded on 03/14/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.

Brian Doss

Service Manager

940-627-4608

bdoss@jameswood.com

Wanda N. on 03/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honesty"
Mike is always great to work with, and I feel that I can trust him to make the right recommendations for my vehicle.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 03/03/2017
Service Type: Maintenance
Review Created: 03/13/2017 08:48 AM
Brian A D., Service Manager at James Wood Hyundai responded on 03/14/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.

Brian Doss

Service Manager

940-627-4608

bdoss@jameswood.com

Verified Customer on 03/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" We love Mike!!"
Appointments can be made easily and they are always on time. Service is completed in a timely manner and we get a car wash.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 03/07/2017
Service Type: Maintenance
Review Created: 03/11/2017 06:51 AM
Brian A D., Service Manager at James Wood Hyundai responded on 03/11/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.

Brian Doss

Service Manager

940-627-4608

bdoss@jameswood.com

Adelia I. on 03/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
This dealership consistently provides excellent service.
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 03/06/2017
Service Type: Maintenance
Review Created: 03/09/2017 11:19 AM
Brian A D., Service Manager at James Wood Hyundai responded on 03/09/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.

Brian Doss

Service Manager

940-627-4608

bdoss@jameswood.com

Darlene W. on 03/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Welcoming environment!"
I have always had a great experience and choose to always come back!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 03/06/2017
Service Type: Maintenance
Review Created: 03/09/2017 11:07 AM
Brian A D., Service Manager at James Wood Hyundai responded on 03/09/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.

Brian Doss

Service Manager

940-627-4608

bdoss@jameswood.com

Verified Customer on 03/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Got me in quickly and were able to provide us with a rental car since we both work during their open hours.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 02/27/2017
Service Type: Maintenance
Review Created: 03/06/2017 08:26 AM
Brian A D., Service Manager at James Wood Hyundai responded on 03/06/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.

Brian Doss

Service Manager

940-627-4608

bdoss@jameswood.com

Verified Customer on 03/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
They always treat me so kindly and get me in and out of there in a timely manner for me to make it to work. Love James Wood Hyundai.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 02/23/2017
Service Type: Maintenance
Review Created: 03/05/2017 06:14 PM
Brian A D., Service Manager at James Wood Hyundai responded on 03/06/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.

Brian Doss

Service Manager

940-627-4608

bdoss@jameswood.com

Fran F. on 02/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fast & very friendly"
Could have my service done a little cheaper at a chain service center but prefer James Woods because Mike is always so friendly & provides excellent customer service...very important to me.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 02/23/2017
Service Type: Repair
Review Created: 02/28/2017 03:37 PM
Brian A D., Service Manager at James Wood Hyundai responded on 03/01/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.

Brian Doss

Service Manager

940-627-4608

bdoss@jameswood.com

Stephanie S. on 02/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"treated like family"
always a great experience
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/21/2017
Service Type: Repair
Review Created: 02/27/2017 02:57 AM
Brian A D., Service Manager at James Wood Hyundai responded on 02/27/2017

  Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.

Brian Doss

Service Manager

940-627-4608

bdoss@jameswood.com

Verified Customer on 02/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Sonata Owner"
Great Service
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 02/21/2017
Service Type: Maintenance
Review Created: 02/24/2017 05:57 PM
Brian A D., Service Manager at James Wood Hyundai responded on 02/24/2017

We take pride in gaining the trust and loyalty of our customers here at James Wood Hyundai, and are always thrilled to hear about excellent customer experiences. Thanks for being our customer, and we are looking forward to seeing you on your next visit.

Brian Doss

Service Manager

940-627-4608

bdoss@jameswood.com

Floyd L. on 02/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good and friendly service"
excelant
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/14/2017
Service Type: Repair
Review Created: 02/23/2017 06:32 AM
Brian A D., Service Manager at James Wood Hyundai responded on 02/23/2017

We take pride in gaining the trust and loyalty of our customers here at James Wood Hyundai, and are always thrilled to hear about excellent customer experiences. Thanks for being our customer, and we are looking forward to seeing you on your next visit.

Brian Doss

Service Manager

940-627-4608

bdoss@jameswood.com

Agnes S. on 02/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent service - as always.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/14/2017
Service Type: Repair
Review Created: 02/22/2017 08:14 AM
Brian A D., Service Manager at James Wood Hyundai responded on 02/22/2017

We take pride in gaining the trust and loyalty of our customers here at James Wood Hyundai, and are always thrilled to hear about excellent customer experiences. Thanks for being our customer, and we are looking forward to seeing you on your next visit.

Brian Doss

Service Manager

940-627-4608

bdoss@jameswood.com

Verified Customer on 02/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Fast service..."
Got all me service done FAST...
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 02/16/2017
Service Type: Maintenance
Review Created: 02/22/2017 06:15 AM
Brian A D., Service Manager at James Wood Hyundai responded on 02/22/2017

We take pride in gaining the trust and loyalty of our customers here at James Wood Hyundai, and are always thrilled to hear about excellent customer experiences. Thanks for being our customer, and we are looking forward to seeing you on your next visit.

Brian Doss

Service Manager

940-627-4608

bdoss@jameswood.com

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