ReScore Reviews™ (5)

ReScore
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5rating 4.2
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
100% Would Recommend
100% Business Response
Latest Review 1 day ago
Diane J. on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenient, pleasant and friendly"
I always bring my Azera to James Wood ever since they came to Decatur. SO glad we have local dealership with friendly and helpful employees.
Vehicle: 2006 Hyundai Azera
Category: Service
Service Date: 06/07/2017
Service Type: Maintenance
Review Created: 06/22/2017 12:03 PM
7ffc7fcdb14c66fc3585d6e0851b8c24?s=28
Robert S C. at James Wood Hyundai responded on 06/23/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service

Robert Cook
Service Mgr
James Wood Hyundai

Verified Customer on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Always happy with my service visits!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 03:03 PM
7ffc7fcdb14c66fc3585d6e0851b8c24?s=28
Robert S C. at James Wood Hyundai responded on 06/21/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service

Robert Cook
Service Mgr
James Wood Hyundai

Verified Customer on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job"
This was a little longer wait than usual
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 06/13/2017
Service Type: Maintenance
Review Created: 06/19/2017 12:03 PM
Verified Customer on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thomason"
The staff are friendly and compassionate people. The Service Department is thorough in their duties and won't pressure you to spend money that you don't have! I will never take my care anywhere else!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 06/07/2017
Service Type: Maintenance
Review Created: 06/19/2017 05:40 AM
7ffc7fcdb14c66fc3585d6e0851b8c24?s=28
Robert S C. at James Wood Hyundai responded on 06/19/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service

Robert Cook
Service Mgr
James Wood Hyundai

Verified Customer on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It is where I bought my car "
Very convenient
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 06/06/2017
Service Type: Maintenance
Review Created: 06/13/2017 12:30 PM
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Robert S C. at James Wood Hyundai responded on 06/14/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service

Robert Cook
Service Mgr
James Wood Hyundai

Tanya B. on 06/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The only place I take my car"
Service is always great and done in a timely manner. People here are friendly and professional.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 05/30/2017
Service Type: Repair
Review Created: 06/11/2017 04:39 AM
7ffc7fcdb14c66fc3585d6e0851b8c24?s=28
Robert S C. at James Wood Hyundai responded on 06/14/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service

Robert Cook
Service Mgr
James Wood Hyundai

Verified Customer on 06/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always excellent service"
Always excellent service
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 06/01/2017
Service Type: Maintenance
Review Created: 06/10/2017 12:35 PM
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Robert S C. at James Wood Hyundai responded on 06/14/2017

Thank you for your business and the excellent review we look
forward to seeing you in the future.




Robert Cook
Service Mgr
James Wood Hyundai

Terry F. on 06/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Wonderful service and price
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 06/06/2017
Service Type: Repair
Review Created: 06/09/2017 12:16 PM
7ffc7fcdb14c66fc3585d6e0851b8c24?s=28
Robert S C. at James Wood Hyundai responded on 06/14/2017

Thank you for choosing James Wood for all your service needs.
We strive to to give the best service for you a look forward to seeing you in the future.



Robert cook
Service Mgr
James Wood Hyundai

Verified Customer on 06/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"None"
Nonw\e
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 05/31/2017
Service Type: Maintenance
Review Created: 06/06/2017 10:07 AM
7ffc7fcdb14c66fc3585d6e0851b8c24?s=28
Robert S C. at James Wood Hyundai responded on 06/09/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit.We look forward to seeing you and taking care of all
your service needs in the future and thank you for choosing James Woods



Robert Cook
Service Mgr
James Wood Hyundai

Zane H. on 06/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Na"
Na
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/29/2017
Service Type: Repair
Review Created: 06/01/2017 02:27 PM
Brian A D., Service Manager at James Wood Hyundai responded on 06/05/2017

Thank you for choosing James Wood Hyundai we look forward to

seeing you for all your service needs in the future.

Robert Cook

Service Manager

940-627-4608

bdoss@jameswood.com

Stephanie S. on 06/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"treated like family"
ALWAYS GREAT THANK YOU
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/29/2017
Service Type: Maintenance
Review Created: 06/01/2017 02:11 PM
Brian A D., Service Manager at James Wood Hyundai responded on 06/05/2017

Thank you for choosing James Wood Hyundai we look forward to


seeing you for all your service needs in the future.


Robert Cook

Service Manager
rcook@jameswood.com

940-627-4608

bdoss@jameswood.com

Michael E. on 05/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service team"
Buy from James Wood Hyundai and have it serviced here. You won't be disappointed!
Vehicle: 2012 HYUNDAI SONATA
Category: Service
Service Date: 03/24/2017
Service Type:
Review Created: 05/27/2017 01:27 PM
Brian A D., Service Manager at James Wood Hyundai responded on 05/28/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.

Brian Doss

Service Manager

940-627-4608

bdoss@jameswood.com

Verified Customer on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Enjoyed the service I received from James Wood Hyundai.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 05/22/2017
Service Type: Maintenance
Review Created: 05/25/2017 10:53 AM
Brian A D., Service Manager at James Wood Hyundai responded on 05/26/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.

Brian Doss

Service Manager

940-627-4608

bdoss@jameswood.com

Verified Customer on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Visit"
Excellent
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/23/2017 07:33 PM
Brian A D., Service Manager at James Wood Hyundai responded on 05/24/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.

Brian Doss

Service Manager

940-627-4608

bdoss@jameswood.com

Tamela G. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Chris was awesome! Service done correctly, timely and affordably.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 05/19/2017
Service Type: Maintenance
Review Created: 05/23/2017 12:19 PM
Brian A D., Service Manager at James Wood Hyundai responded on 05/24/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.

Brian Doss

Service Manager

940-627-4608

bdoss@jameswood.com

Tanya S. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Very timely service and friendly people!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 05/19/2017
Service Type: Maintenance
Review Created: 05/23/2017 11:57 AM
Brian A D., Service Manager at James Wood Hyundai responded on 05/24/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.

Brian Doss

Service Manager

940-627-4608

bdoss@jameswood.com

Verified Customer on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome and caring staff"
I have bought both my cars from this dealership and I will buy my next car here as well. Great service and they stand by their product
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/22/2017 06:28 PM
Brian A D., Service Manager at James Wood Hyundai responded on 05/22/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.

Brian Doss

Service Manager

940-627-4608

bdoss@jameswood.com

Brenda L. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service department "
Excellent as always!
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/22/2017 02:37 AM
Brian A D., Service Manager at James Wood Hyundai responded on 05/22/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.

Brian Doss

Service Manager

940-627-4608

bdoss@jameswood.com

Verified Customer on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and timely customer service."
yes
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 05/11/2017
Service Type: Maintenance
Review Created: 05/17/2017 12:13 PM
Brian A D., Service Manager at James Wood Hyundai responded on 05/19/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.

Brian Doss

Service Manager

940-627-4608

bdoss@jameswood.com

Brian D. on 05/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!!"
The people at James wood are great!!
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 05/09/2017
Service Type: Repair
Review Created: 05/12/2017 01:51 PM
Brian A D., Service Manager at James Wood Hyundai responded on 05/13/2017

Thanks for taking the time to respond back to us informing us of your recent visit. We work hard to ensure every customer receives just the same positive experience you experienced on your visit. Training and customer satisfaction are two of the areas we focus daily with our team. We hope to see again soon for your next maintenance service.

Brian Doss

Service Manager

940-627-4608

bdoss@jameswood.com

Displaying Review 1 - 20 of 464 in total