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JC Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,217 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
3
Total ReScores
5.0
ReScore Average
98
Net Promoter Score ®

Business Details

About

Since 1979 JC Repair, formerly known as Japanese Connection, has been providing Colorado Springs the best in auto and truck repair. We are committed to developing long term relationships with our customers and support their families, businesses, and the community. Our goal is to be your Top Local Repair Shop by providing the best quality Since 1979 JC Repair, formerly known as Japanese Connection, has been providing Colorado Springs the best in auto and truck repair. We are committed to developing long term relationships with our customers and support their families, businesses, and the community. Our goal is to be your Top Local Repair Shop by providing the best quality service and products in the industry. ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(719) 574-5415

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Mountain Time (US & Canada)
3519 E Boulder St Colorado Springs, CO 80909-6607
JC Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,217 Reviews)

TJ
Theo J.
Denver, CO
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/14/2015
verified customer Verified Customer
Category: Service
Theo said new problems arose after having services provided by this business. They did not call him or keep him informed on the status of his vehicle. He found them to be unprofessional after an argument ensued with an employee. The employee in question did not return or apologize. If he is ever going to return, the business needs to call him and apologize directly.
Recommended
Kraig H. from JC Repair responded on 01/08/2016 01:27 PM

Theo, as you may already may be aware, the employee that you had your "miss communication" with, is no longer employed here. I'm sorry for any misunderstanding. I did however speak with your father-in-law about this situation. It was his opinion to take the car and move on.  I have been over this invoice a couple of times and found that the belt that we replaced was not charged to you and the estimate was exactly as you had agreed to. We felt that no contact was needed for us to replace the  other drive belt, (that was also in poor condition), when replacing your alternator and drive belt that you agreed to. Again we knew your budget and knowing that we strive to help when we can. Thanks Kraig

Service Coupons and Posts
Free Multi-Point Inspection
Included Multi-Point Inspection with Any Service. We check the brakes, tires, battery, belts, hoses, wipers, fluids and more.
Offer Valid 02/01/2023-12/31/2024
Free Multi-Point Inspection
Included Multi-Point Inspection with Any Service. We check the brakes, tires, battery, belts, hoses, wipers, fluids and more.
Offer Valid 02/01/2023-12/31/2024
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