Business Solutions
SureCritic / Auto Maintenance / JC Repair
business image

JC Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,227 Reviews)
98
Write a Review
Service Coupons Schedule Appointment

Score Details

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
3
Total ReScores™
5.0
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

Since 1979 JC Repair, formerly known as Japanese Connection, has been providing Colorado Springs the best in auto and truck repair. We are committed to developing long term relationships with our customers and support their families, businesses, and the community. Our goal is to be your Top Local Repair Shop by providing the best quality Since 1979 JC Repair, formerly known as Japanese Connection, has been providing Colorado Springs the best in auto and truck repair. We are committed to developing long term relationships with our customers and support their families, businesses, and the community. Our goal is to be your Top Local Repair Shop by providing the best quality service and products in the industry. ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(719) 574-5415
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Mountain Time (US & Canada)
3519 E Boulder St Colorado Springs, CO 80909-6607
Get Directions
JC Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,227 Reviews)
Write a Review
Recent Reviews
JJ
gravatar
JOSEPHINE J.
Honda Accord
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2013
verified customer Verified Customer
Overall Happy with Service
I went in because car was overheating. Initially the problem wasn't fixed, and I had to go back again. I wasn't all too happy about having to go back again, but I wasn't charged to get my car reevaluated. There was another problem that had to be fixed, but now my car seems to work fine. The guys at Japanese connection got me in immediately both times I had to have my car looked at, and they gave me a ride home so I wouldn't have to wait. I really appreciate that. As a person who doesn't know much about cars I worry anytime something appears wrong with my car. I appreciate that my problems were taken seriously enough that they guys got me in immediately both times. Thank you so much!
Recommended
Kraig H. from JC Repair responded on 02/13/2013 02:24 PM
Hi Josephine, First of all, as I am sure Paul & Ben have said, we stand behind everything we do, ALWAYS! So if by chance, we do not get the problem corrected at first, we will take care of it. We never leave a customer wondering what they paid for. We want you to know that we are going to fix your Honda and we will fix it right. We appreciate your honesty and we totally understand that you are not a car expert. Thats our job. We will take care of your car and will work to help you learn more about your repairs. Never be afraid to ask Paul or Ben questions. Ask them to show you your repairs on our modern monitors at the customer service counter. They are more than happy to give you a better working knowledge of what we are doing to your car. Thanks again for your comments. We hope to be your auto repair shop for the future. Let us show you how easy it can be.
Service Coupons and Posts
Free Multi-Point Inspection
Included Multi-Point Inspection with Any Service. We check the brakes, tires, battery, belts, hoses, wipers, fluids and more.
Offer Valid 02/01/2023-12/31/2024
Learn More
Free Multi-Point Inspection
Included Multi-Point Inspection with Any Service. We check the brakes, tires, battery, belts, hoses, wipers, fluids and more.
Offer Valid 02/01/2023-12/31/2024
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.