Japanese Connection Inc


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

956 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 2 days ago
Review for Japanese Connection Inc
Jason K. ReScore Review on 03/11/2013
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jason said this business fixed the dissatisfaction with his previous service but chose not to elaborate on how.
Vehicle: Subaru Outback
Category: Service
Service Date: 02/21/2013
Review Created: 02/25/2013
This review was collected via phone interview by Customer Research Inc.

Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jason said he suspected that the business broke a part that they were changing and he had to pay for the part but not the labor. He said overall the business has really good service.
Vehicle: Subaru Outback
Category: Service
Service Date: 02/21/2013
Review Created: 02/25/2013
This review was collected via phone interview by Customer Research Inc.
Kraig H. at Japanese Connection Inc responded on 03/04/2013
When removing the ABS Wheel Sensor, we encountered rusty parts and connections. As is normal in Colorado with the snow and ice and chemicals on the road. We were unable to remove the part without breaking. We are always extremely conscious of our customers repair costs. We work hard to always preserve parts that are not damaged or are removed without issue. We hope that Mr. Kollars will remain a Japanese Connection customer and we will work hard to assure him, we always have his best interest in mind.