99% Would Recommend
Latest Review 3 days ago
AARON P. on 05/03/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"No respect for my time"
Although Jay's does decent work, they absolutely have no respect for my time. I took my car in for an oil change. I made an appointment. What should have been a 20 minute procedure took 1.5 hours. I could have been doing other things with my time rather than waiting for my car. I assumed that with an appointment my car would have been serviced as soon as I took it in. There's something seriously wrong with the way this place is managed. Either they are incredibly inefficient, they are overbooked, or they just don't care about my business. Either way, I plan to find an alternative next time I need my car serviced.
Vehicle: Volkswagen Jetta
Service Date: 05/02/2017
Review Created: 05/03/2017 06:58 AM
MINDY R. on 06/21/2016
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Quick Work "
Always decent customer service and pretty competitive pricing. This last time I think they may not have reattached my bumper guard properly/at all.
Vehicle: Ford Escape
Service Date: 06/03/2016
Review Created: 06/21/2016 04:36 AM
David W. on 02/14/2016
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
David said he had to take his vehicle back in today due to the fact it is leaking fuel after he got work done at the business.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 02/03/2016
Review Created: 02/14/2016
This review was collected via phone interview by Customer Research Inc.
Gomecinda G. on 02/13/2016
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Gomecinda said he was somewhat satisfied with his experience.
Vehicle: Chrysler Town
Category: Service
Service Date: 02/10/2016
Review Created: 02/13/2016
This review was collected via phone interview by Customer Research Inc.
Displaying all 4 Review