Western Mass Auto Repair


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

60 Reviews

100% Would Recommend
Latest Review 7 days ago
Richard P. on 01/21/2017
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Richard said this business did a great job on his vehicle.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 01/20/2017
Review Created: 01/21/2017
This review was collected via phone interview by Customer Research Inc.
KELLY F. on 01/20/2017
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"fast and inexpensive"
They replaced my door handles in no time at all.
Vehicle: Nissan Altima
Service Date: 01/12/2017
Review Created: 01/20/2017 06:27 PM
Red B. on 01/17/2017
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Red said he is very happy with this facility and they did a good job. He has been doing business with them for a long time.
Vehicle: Buick LeSabre
Category: Service
Service Date: 01/16/2017
Review Created: 01/17/2017
This review was collected via phone interview by Customer Research Inc.
Richard F. on 01/14/2017
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Spoke with Barbara. She said this business is very honest, friendly, and personable. They created a very comfortable environment.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 01/02/2017
Review Created: 01/14/2017
This review was collected via phone interview by Customer Research Inc.
Sabrina S. on 01/14/2017
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Sabrina said she brought her vehicle to several people and none of them were able to fix her problem. However, this business was able to fix it and they took care of the problem.
Vehicle: Nissan Sentra
Category: Service
Service Date: 01/04/2017
Review Created: 01/14/2017
This review was collected via phone interview by Customer Research Inc.
Claudia W. on 01/13/2017
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Claudia said this was the first time she has used the business and she wanted to try something new. She would recommend them for service.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 01/09/2017
Review Created: 01/13/2017
This review was collected via phone interview by Customer Research Inc.
Freddy B. on 01/13/2017
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Freddy said they did a good job.
Vehicle: Mitsubishi Diamante
Category: Service
Service Date: 01/12/2017
Review Created: 01/13/2017
This review was collected via phone interview by Customer Research Inc.
Nicholas K. on 01/11/2017
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Nicholas said he was seen within two minutes and it took 15 minutes for an oil change. He mentioned he had a coupon.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 01/10/2017
Review Created: 01/11/2017
This review was collected via phone interview by Customer Research Inc.
Danny P. on 01/10/2017
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Danny said his overall experience was excellent and they were courteous.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 01/09/2017
Review Created: 01/10/2017
This review was collected via phone interview by Customer Research Inc.
Dominique C. on 01/10/2017
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Dominique said the business was fast. He did not have to wait.
Vehicle: Nissan Altima
Category: Service
Service Date: 01/03/2017
Review Created: 01/10/2017
This review was collected via phone interview by Customer Research Inc.
Valencia H. on 12/20/2016
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Valencia said the business performed good service.
Vehicle: Toyota Camry
Category: Service
Service Date: 12/14/2016
Review Created: 12/20/2016
This review was collected via phone interview by Customer Research Inc.
Patrick S. on 12/19/2016
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Patrick said he was fine with the cost and everything worked well.
Vehicle: Pontiac Aztek
Category: Service
Service Date: 12/05/2016
Review Created: 12/19/2016
This review was collected via phone interview by Customer Research Inc.
Edward Q. on 12/17/2016
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Edward said the experience at this business has been very good.
Vehicle: Jeep Patriot
Category: Service
Service Date: 12/08/2016
Review Created: 12/17/2016
This review was collected via phone interview by Customer Research Inc.
Awilda A. on 12/16/2016
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Awilda said they were really good and she will be coming back.
Vehicle: Dodge Dynasty
Category: Service
Service Date: 12/07/2016
Review Created: 12/16/2016
This review was collected via phone interview by Customer Research Inc.
Jen T. on 12/15/2016
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Jen said she was in and out in two hours.
Vehicle: Chevrolet Colorado
Category: Service
Service Date: 12/01/2016
Review Created: 12/15/2016
This review was collected via phone interview by Customer Research Inc.
Joannee M. on 12/15/2016
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Joannee said they were good to her, did a good job and the price was affordable. She is grateful that they were nice to her and she is satisfied.
Vehicle: Toyota Prius
Category: Service
Service Date: 12/01/2016
Review Created: 12/15/2016
This review was collected via phone interview by Customer Research Inc.
Cyndi B. on 12/11/2016
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Cyndi said this business was good.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 12/06/2016
Review Created: 12/11/2016
This review was collected via phone interview by Customer Research Inc.
Terry H. on 12/07/2016
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Terry said his experience was very good and he knows the employees who run the facility.
Vehicle: Dodge Pickup
Category: Service
Service Date: 11/30/2016
Review Created: 12/07/2016
This review was collected via phone interview by Customer Research Inc.
Michelle G. on 11/30/2016
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Michelle said she always receives great service.
Vehicle: Lincoln Zephyr
Category: Service
Service Date: 11/21/2016
Review Created: 11/30/2016
This review was collected via phone interview by Customer Research Inc.
Kenston B. on 11/25/2016
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Kenston said his service went fine and so far there's no problems.
Vehicle: Chevrolet HHR
Category: Service
Service Date: 11/18/2016
Review Created: 11/25/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 21 - 40 of 60 in total