Western Mass Auto Repair


Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

96 Reviews

97% Would Recommend
Latest Review about 21 hours ago
Chris K. on 06/13/2017
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Spoke with Pamela. She said there was a little delay because the wrong part came in.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 06/07/2017
Review Created: 06/13/2017
This review was collected via phone interview by Customer Research Inc.
Junior T. on 06/09/2017
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Junior said the people were very personable and they did the work in timely manner.
Vehicle: Honda Accord
Category: Service
Service Date: 06/08/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
Carric D. on 06/05/2017
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Carric said he doesn't know why.
Vehicle: Buick Regal
Category: Service
Service Date: 06/02/2017
Review Created: 06/05/2017
This review was collected via phone interview by Customer Research Inc.
Daniel S. on 06/03/2017
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Daniel said they've always done a great job.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 05/05/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
Tom A. on 06/02/2017
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Tom said he liked the service and they were quick.
Vehicle: Honda Civic
Category: Service
Service Date: 05/30/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Alannea R. on 06/02/2017
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Alannea said the service at this business was good.
Vehicle: Chrysler 200
Category: Service
Service Date: 05/31/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Michelle G. on 05/25/2017
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Michelle said they did a great job.
Vehicle: Lincoln Zephyr
Category: Service
Service Date: 05/24/2017
Review Created: 05/25/2017
This review was collected via phone interview by Customer Research Inc.
Frank C. on 05/23/2017
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Frank said they did a good job.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 05/19/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Crystal M. on 05/23/2017
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Crystal said they were nice and helpful. She's on a budget, they stayed in her budget and they made sure everything was fixed. They have a sweet staff.
Vehicle: Toyota Corolla
Category: Service
Service Date: 05/19/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Roger H. on 05/23/2017
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Roger said the business provided excellent service.
Vehicle: Ford Fusion
Category: Service
Service Date: 05/22/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
KYLE L. on 05/20/2017
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"Great place, fair honest people"
Highly recommended, Great place, fair honest people
Vehicle: Chevrolet Silverado
Service Date: 03/23/2017
Review Created: 05/20/2017 01:44 AM
Don K. on 05/13/2017
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Don said this business was quick and reasonably priced.
Vehicle: Chevrolet S10 Pickup
Category: Service
Service Date: 05/12/2017
Review Created: 05/13/2017
This review was collected via phone interview by Customer Research Inc.
Mike G. on 05/09/2017
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Mike said he is a repeat customer of the business.
Vehicle: Dodge Pickup
Category: Service
Service Date: 03/30/2017
Review Created: 05/09/2017
This review was collected via phone interview by Customer Research Inc.
Jared W. on 05/03/2017
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Jared said the employees are friendly and they provide good service at a good price.
Vehicle: Volkswagen Golf R
Category: Service
Service Date: 05/01/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
Daniel S. on 04/26/2017
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Daniel said they have always been very friendly and very helpful. He has nothing to complain about.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 03/08/2017
Review Created: 04/26/2017
This review was collected via phone interview by Customer Research Inc.
Tonya L. on 04/22/2017
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Tonya said this business answered her questions. The staff was friendly.
Vehicle: Volvo XC90
Category: Service
Service Date: 04/21/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Daniel D. on 04/18/2017
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Daniel said he has to go back to this business due to a part being broken on his vehicle. He does not have any problems with them. They are good people.
Vehicle: Cadillac SRX
Category: Service
Service Date: 04/06/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Gui H. on 04/15/2017
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Gui said the service was good at the business.
Vehicle: Nissan Maxima
Category: Service
Service Date: 04/05/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
Lori B. on 04/14/2017
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Lori said the staff explained the repairs clearly and they accommodated her.
Vehicle: Honda Accord
Category: Service
Service Date: 03/31/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.
Chris H. on 04/14/2017
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Chris said the service was good at this business.
Vehicle: GMC Savana
Category: Service
Service Date: 04/11/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 21 - 40 of 96 in total