Western Mass Auto Repair


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

90 Reviews

99% Would Recommend
Latest Review 8 days ago
Brook H. on 03/22/2017
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Brook said this business had great customer service and they got her in and out in a timely manner.
Vehicle: Toyota Camry
Category: Service
Service Date: 03/17/2017
Review Created: 03/22/2017
This review was collected via phone interview by Customer Research Inc.
Patrice C. on 03/20/2017
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Patrice said this facility may have changed their name. The person she dealt with explained and showed her what was wrong. He showed her the bad part as well. She stated she feels like she can trust him.
Vehicle: Ford Ranger
Category: Service
Service Date: 03/17/2017
Review Created: 03/20/2017
This review was collected via phone interview by Customer Research Inc.
Keith K. on 03/17/2017
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Keith said this business will be checking a few other things on his vehicle, since his check engine light came back on after his last visit. He will continue doing business with them.
Vehicle: GMC Canyon
Category: Service
Service Date: 03/13/2017
Review Created: 03/17/2017
This review was collected via phone interview by Customer Research Inc.
KATIE H. on 03/11/2017
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"Friendly. Quick service. Great pricing!"
Quick service and beautiful job on detailing
Vehicle: Chevrolet Malibu
Service Date: 03/08/2017
Review Created: 03/11/2017 07:01 PM
Dan G. on 03/11/2017
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Dan said this business had very good customer service and they were quick.
Vehicle: Pontiac G6
Category: Service
Service Date: 03/02/2017
Review Created: 03/11/2017
This review was collected via phone interview by Customer Research Inc.
Andrew S. on 02/28/2017
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Andrew said this business was timely and efficient. They provided him with great customer service and the personnel all had great attitudes. This business is also very convenient for him.
Vehicle: Toyota Sienna
Category: Service
Service Date: 02/22/2017
Review Created: 02/28/2017
This review was collected via phone interview by Customer Research Inc.
Trudy T. on 02/23/2017
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Trudy said the business did a good job. They always do a good job.
Vehicle: Mazda 5
Category: Service
Service Date: 02/20/2017
Review Created: 02/23/2017
This review was collected via phone interview by Customer Research Inc.
Brian M. on 02/20/2017
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Brian said the service was good.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 02/17/2017
Review Created: 02/20/2017
This review was collected via phone interview by Customer Research Inc.
Cynthia L. on 02/03/2017
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Cynthia said the business was quick, efficient, and friendly.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 02/02/2017
Review Created: 02/03/2017
This review was collected via phone interview by Customer Research Inc.
Adam H. on 01/23/2017
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Adam said they were great. The service was reliable and reasonable.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 01/13/2017
Review Created: 01/23/2017
This review was collected via phone interview by Customer Research Inc.
Richard P. on 01/21/2017
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Richard said this business did a great job on his vehicle.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 01/20/2017
Review Created: 01/21/2017
This review was collected via phone interview by Customer Research Inc.
KELLY F. on 01/20/2017
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"fast and inexpensive"
They replaced my door handles in no time at all.
Vehicle: Nissan Altima
Service Date: 01/12/2017
Review Created: 01/20/2017 06:27 PM
Red B. on 01/17/2017
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Red said he is very happy with this facility and they did a good job. He has been doing business with them for a long time.
Vehicle: Buick LeSabre
Category: Service
Service Date: 01/16/2017
Review Created: 01/17/2017
This review was collected via phone interview by Customer Research Inc.
Richard F. on 01/14/2017
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Spoke with Barbara. She said this business is very honest, friendly, and personable. They created a very comfortable environment.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 01/02/2017
Review Created: 01/14/2017
This review was collected via phone interview by Customer Research Inc.
Sabrina S. on 01/14/2017
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Sabrina said she brought her vehicle to several people and none of them were able to fix her problem. However, this business was able to fix it and they took care of the problem.
Vehicle: Nissan Sentra
Category: Service
Service Date: 01/04/2017
Review Created: 01/14/2017
This review was collected via phone interview by Customer Research Inc.
Claudia W. on 01/13/2017
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Claudia said this was the first time she has used the business and she wanted to try something new. She would recommend them for service.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 01/09/2017
Review Created: 01/13/2017
This review was collected via phone interview by Customer Research Inc.
Freddy B. on 01/13/2017
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Freddy said they did a good job.
Vehicle: Mitsubishi Diamante
Category: Service
Service Date: 01/12/2017
Review Created: 01/13/2017
This review was collected via phone interview by Customer Research Inc.
Nicholas K. on 01/11/2017
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Nicholas said he was seen within two minutes and it took 15 minutes for an oil change. He mentioned he had a coupon.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 01/10/2017
Review Created: 01/11/2017
This review was collected via phone interview by Customer Research Inc.
Danny P. on 01/10/2017
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Danny said his overall experience was excellent and they were courteous.
Vehicle: Buick LaCrosse
Category: Service
Service Date: 01/09/2017
Review Created: 01/10/2017
This review was collected via phone interview by Customer Research Inc.
Dominique C. on 01/10/2017
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Dominique said the business was fast. He did not have to wait.
Vehicle: Nissan Altima
Category: Service
Service Date: 01/03/2017
Review Created: 01/10/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 41 - 60 of 90 in total