Western Mass Auto Repair


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

69 Reviews

100% Would Recommend
Latest Review 2 days ago
Patrick S. on 12/19/2016
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Patrick said he was fine with the cost and everything worked well.
Vehicle: Pontiac Aztek
Category: Service
Service Date: 12/05/2016
Review Created: 12/19/2016
This review was collected via phone interview by Customer Research Inc.
Edward Q. on 12/17/2016
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Edward said the experience at this business has been very good.
Vehicle: Jeep Patriot
Category: Service
Service Date: 12/08/2016
Review Created: 12/17/2016
This review was collected via phone interview by Customer Research Inc.
Awilda A. on 12/16/2016
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Awilda said they were really good and she will be coming back.
Vehicle: Dodge Dynasty
Category: Service
Service Date: 12/07/2016
Review Created: 12/16/2016
This review was collected via phone interview by Customer Research Inc.
Jen T. on 12/15/2016
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Jen said she was in and out in two hours.
Vehicle: Chevrolet Colorado
Category: Service
Service Date: 12/01/2016
Review Created: 12/15/2016
This review was collected via phone interview by Customer Research Inc.
Joannee M. on 12/15/2016
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Joannee said they were good to her, did a good job and the price was affordable. She is grateful that they were nice to her and she is satisfied.
Vehicle: Toyota Prius
Category: Service
Service Date: 12/01/2016
Review Created: 12/15/2016
This review was collected via phone interview by Customer Research Inc.
Cyndi B. on 12/11/2016
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Cyndi said this business was good.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 12/06/2016
Review Created: 12/11/2016
This review was collected via phone interview by Customer Research Inc.
Terry H. on 12/07/2016
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Terry said his experience was very good and he knows the employees who run the facility.
Vehicle: Dodge Pickup
Category: Service
Service Date: 11/30/2016
Review Created: 12/07/2016
This review was collected via phone interview by Customer Research Inc.
Michelle G. on 11/30/2016
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Michelle said she always receives great service.
Vehicle: Lincoln Zephyr
Category: Service
Service Date: 11/21/2016
Review Created: 11/30/2016
This review was collected via phone interview by Customer Research Inc.
Kenston B. on 11/25/2016
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Kenston said his service went fine and so far there's no problems.
Vehicle: Chevrolet HHR
Category: Service
Service Date: 11/18/2016
Review Created: 11/25/2016
This review was collected via phone interview by Customer Research Inc.
Janice C. on 11/23/2016
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Janice said Ted always does a good job for her at this business. She stated they take the time to thoroughly check out her vehicle. They give her a heads up on repairs she may need in the future. She would highly recommend them for service.
Vehicle: Chrysler Pacifica
Category: Service
Service Date: 11/16/2016
Review Created: 11/23/2016
This review was collected via phone interview by Customer Research Inc.
Susele L. on 11/23/2016
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Susele said they have an honest and caring staff. It is a pleasure to find old fashion honesty, especially in a field where most are dishonest and care more about making a buck than they do the customer. She was very pleased. She found them on an advertisement. She looked around at other facilities and their price was the best. The owner is very nice and she will continue to use them.
Vehicle: Nissan Frontier
Category: Service
Service Date: 11/16/2016
Review Created: 11/23/2016
This review was collected via phone interview by Customer Research Inc.
Viviane W. on 11/08/2016
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Viviane said they were great at this business. They went above and beyond for her as a customer. They drove her back and forth. She stated she felt comfortable with them, they knew what they were doing, and they care for her vehicle, which is terrific.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 11/02/2016
Review Created: 11/08/2016
This review was collected via phone interview by Customer Research Inc.
Lisa H. on 10/29/2016
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Lisa said the service was wonderful. The employees are very good to their customers.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 10/28/2016
Review Created: 10/29/2016
This review was collected via phone interview by Customer Research Inc.
Brenda T. on 10/29/2016
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Brenda said she would recommend this business.
Vehicle: Ford Taurus
Category: Service
Service Date: 10/28/2016
Review Created: 10/29/2016
This review was collected via phone interview by Customer Research Inc.
David R. on 10/28/2016
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Spoke with Kristin. She said the business is great.
Vehicle: Saab 9-3
Category: Service
Service Date: 10/26/2016
Review Created: 10/28/2016
This review was collected via phone interview by Customer Research Inc.
Richard F. on 10/26/2016
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Spoke with Barbara. She said they did a good job.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 10/21/2016
Review Created: 10/26/2016
This review was collected via phone interview by Customer Research Inc.
Joe B. on 10/21/2016
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Joe said they gave him a good price and they lowered it for him, which they did not have to do. They have a good staff.
Vehicle: Honda Civic
Category: Service
Service Date: 10/04/2016
Review Created: 10/21/2016
This review was collected via phone interview by Customer Research Inc.
Tim B. on 10/14/2016
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Tim said his experience was good. They were very good, competent, efficient and their technology was on point. The business analyzed his vehicle well and found the issue right way. He has to check into the discount offered to Domino's employees.
Vehicle: Saturn SL1
Category: Service
Service Date: 10/10/2016
Review Created: 10/14/2016
This review was collected via phone interview by Customer Research Inc.
Charles K. on 10/13/2016
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Charles said they were friendly and the service was done quickly and efficiently.
Vehicle: Dodge Dakota
Category: Service
Service Date: 10/05/2016
Review Created: 10/13/2016
This review was collected via phone interview by Customer Research Inc.
Adam H. on 10/03/2016
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Adam said he is happy with the service. They are inexpensive and do the job efficiently.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 09/30/2016
Review Created: 10/03/2016
This review was collected via phone interview by Customer Research Inc.
Displaying Review 41 - 60 of 69 in total