Western Mass Auto Repair


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

79 Reviews

100% Would Recommend
Latest Review 10 days ago
Vineet S. on 06/16/2017
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Vineet said his overall experience at the business was good. The employees were friendly. He had an appointment for eight in the morning. As soon as he got there, they started servicing his vehicle right away.
Vehicle: Nissan Altima
Category: Service
Service Date: 06/14/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Shaheen R. on 06/14/2017
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Shaheen said this business did good work and they explained everything.
Vehicle: Acura 3.5RL
Category: Service
Service Date: 06/13/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Tim M. on 06/14/2017
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Tim said this business was what he expected it to be.
Vehicle: Chrysler Town
Category: Service
Service Date: 06/12/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Junior T. on 06/09/2017
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Junior said the people were very personable and they did the work in timely manner.
Vehicle: Honda Accord
Category: Service
Service Date: 06/08/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
Carric D. on 06/05/2017
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Carric said he doesn't know why.
Vehicle: Buick Regal
Category: Service
Service Date: 06/02/2017
Review Created: 06/05/2017
This review was collected via phone interview by Customer Research Inc.
Daniel S. on 06/03/2017
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Daniel said they've always done a great job.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 05/05/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
Tom A. on 06/02/2017
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Tom said he liked the service and they were quick.
Vehicle: Honda Civic
Category: Service
Service Date: 05/30/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Alannea R. on 06/02/2017
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Alannea said the service at this business was good.
Vehicle: Chrysler 200
Category: Service
Service Date: 05/31/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Michelle G. on 05/25/2017
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Michelle said they did a great job.
Vehicle: Lincoln Zephyr
Category: Service
Service Date: 05/24/2017
Review Created: 05/25/2017
This review was collected via phone interview by Customer Research Inc.
Frank C. on 05/23/2017
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Frank said they did a good job.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 05/19/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Crystal M. on 05/23/2017
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Crystal said they were nice and helpful. She's on a budget, they stayed in her budget and they made sure everything was fixed. They have a sweet staff.
Vehicle: Toyota Corolla
Category: Service
Service Date: 05/19/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Roger H. on 05/23/2017
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Roger said the business provided excellent service.
Vehicle: Ford Fusion
Category: Service
Service Date: 05/22/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
KYLE L. on 05/20/2017
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"Great place, fair honest people"
Highly recommended, Great place, fair honest people
Vehicle: Chevrolet Silverado
Service Date: 03/23/2017
Review Created: 05/20/2017 01:44 AM
Don K. on 05/13/2017
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Don said this business was quick and reasonably priced.
Vehicle: Chevrolet S10 Pickup
Category: Service
Service Date: 05/12/2017
Review Created: 05/13/2017
This review was collected via phone interview by Customer Research Inc.
Jared W. on 05/03/2017
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Jared said the employees are friendly and they provide good service at a good price.
Vehicle: Volkswagen Golf R
Category: Service
Service Date: 05/01/2017
Review Created: 05/03/2017
This review was collected via phone interview by Customer Research Inc.
Daniel S. on 04/26/2017
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Daniel said they have always been very friendly and very helpful. He has nothing to complain about.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 03/08/2017
Review Created: 04/26/2017
This review was collected via phone interview by Customer Research Inc.
Tonya L. on 04/22/2017
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Tonya said this business answered her questions. The staff was friendly.
Vehicle: Volvo XC90
Category: Service
Service Date: 04/21/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Daniel D. on 04/18/2017
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Daniel said he has to go back to this business due to a part being broken on his vehicle. He does not have any problems with them. They are good people.
Vehicle: Cadillac SRX
Category: Service
Service Date: 04/06/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Gui H. on 04/15/2017
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Gui said the service was good at the business.
Vehicle: Nissan Maxima
Category: Service
Service Date: 04/05/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
Lori B. on 04/14/2017
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Lori said the staff explained the repairs clearly and they accommodated her.
Vehicle: Honda Accord
Category: Service
Service Date: 03/31/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 71 in total