Western Mass Auto Repair


Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

89 Reviews

99% Would Recommend
Latest Review 18 days ago
Javier B. on 07/30/2017
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Javier said everything went well with this business.
Vehicle: Mazda 626
Category: Service
Service Date: 06/28/2017
Review Created: 07/30/2017
This review was collected via phone interview by Customer Research Inc.
Erin C. on 07/26/2017
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Erin said everything she's had done there has been great. She also said the staff is wonderful and the service is just excellent.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 06/26/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Brandon B. on 07/25/2017
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Brandon said the employees are cordial, informative, patient, and they provided him with the estimated cost up-front. They also let him know if it was worth it to fix his vehicle. He said he has recommended them to others.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 07/20/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Debbie C. on 07/22/2017
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Debbie said she has not been a regular customer at the business. She called them and they had her vehicle towed over. They had it back to her the next day. They were very courteous, trustworthy, and nice. She will be a regular customer in the future.
Vehicle: Chevrolet Cavalier
Category: Service
Service Date: 07/18/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
SANDY s. on 07/20/2017
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"Excellent Service"
Another visit for auto repair, different car and different reason. Both visits were efficient and service was fantastic
Vehicle: Pontiac G6
Service Date: 07/19/2017
Review Created: 07/20/2017 08:48 PM
Julia B. on 07/15/2017
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Julia said she was super happy with the fantastic detailing job the employees did.
Vehicle: Honda Civic Si
Category: Service
Service Date: 07/14/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
SANDY s. on 07/14/2017
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"Personal"
Service started on time
Vehicle: Subaru Forester
Service Date: 07/13/2017
Review Created: 07/14/2017 05:20 AM
Richard H. on 07/11/2017
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Spoke with Richard's wife. She said this business was very nice and they explained everything to them.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 07/07/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
KRISTINE M. on 07/07/2017
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"Camshaft cylanoid valve"
Excellent service always!!
Vehicle: Nissan Murano
Service Date: 07/07/2017
Review Created: 07/07/2017 08:04 PM
Vineet S. on 06/16/2017
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Vineet said his overall experience at the business was good. The employees were friendly. He had an appointment for eight in the morning. As soon as he got there, they started servicing his vehicle right away.
Vehicle: Nissan Altima
Category: Service
Service Date: 06/14/2017
Review Created: 06/16/2017
This review was collected via phone interview by Customer Research Inc.
Shaheen R. on 06/14/2017
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Shaheen said this business did good work and they explained everything.
Vehicle: Acura 3.5RL
Category: Service
Service Date: 06/13/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Tim M. on 06/14/2017
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Tim said this business was what he expected it to be.
Vehicle: Chrysler Town
Category: Service
Service Date: 06/12/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
Junior T. on 06/09/2017
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Junior said the people were very personable and they did the work in timely manner.
Vehicle: Honda Accord
Category: Service
Service Date: 06/08/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
Carric D. on 06/05/2017
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Carric said he doesn't know why.
Vehicle: Buick Regal
Category: Service
Service Date: 06/02/2017
Review Created: 06/05/2017
This review was collected via phone interview by Customer Research Inc.
Daniel S. on 06/03/2017
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Daniel said they've always done a great job.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 05/05/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
Tom A. on 06/02/2017
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Tom said he liked the service and they were quick.
Vehicle: Honda Civic
Category: Service
Service Date: 05/30/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Alannea R. on 06/02/2017
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Alannea said the service at this business was good.
Vehicle: Chrysler 200
Category: Service
Service Date: 05/31/2017
Review Created: 06/02/2017
This review was collected via phone interview by Customer Research Inc.
Michelle G. on 05/25/2017
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Michelle said they did a great job.
Vehicle: Lincoln Zephyr
Category: Service
Service Date: 05/24/2017
Review Created: 05/25/2017
This review was collected via phone interview by Customer Research Inc.
Frank C. on 05/23/2017
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Frank said they did a good job.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 05/19/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Crystal M. on 05/23/2017
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Crystal said they were nice and helpful. She's on a budget, they stayed in her budget and they made sure everything was fixed. They have a sweet staff.
Vehicle: Toyota Corolla
Category: Service
Service Date: 05/19/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 80 in total