Western Mass Auto Repair


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

61 Reviews

100% Would Recommend
Latest Review 5 days ago
Tonya L. on 04/22/2017
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Tonya said this business answered her questions. The staff was friendly.
Vehicle: Volvo XC90
Category: Service
Service Date: 04/21/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Daniel D. on 04/18/2017
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Daniel said he has to go back to this business due to a part being broken on his vehicle. He does not have any problems with them. They are good people.
Vehicle: Cadillac SRX
Category: Service
Service Date: 04/06/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Gui H. on 04/15/2017
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Gui said the service was good at the business.
Vehicle: Nissan Maxima
Category: Service
Service Date: 04/05/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
Lori B. on 04/14/2017
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Lori said the staff explained the repairs clearly and they accommodated her.
Vehicle: Honda Accord
Category: Service
Service Date: 03/31/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.
Chris H. on 04/14/2017
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Chris said the service was good at this business.
Vehicle: GMC Savana
Category: Service
Service Date: 04/11/2017
Review Created: 04/14/2017
This review was collected via phone interview by Customer Research Inc.
KELLY F. on 04/12/2017
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"THEY'RE GREAT"
THEY'RE GREAT
Vehicle: Nissan Altima
Service Date: 04/11/2017
Review Created: 04/12/2017 05:41 AM
Pat M. on 04/11/2017
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Spoke with Patrick. He said this business did well. They were great and it was a pleasure using them. He will use them in the future.
Vehicle: Jeep Compass
Category: Service
Service Date: 04/10/2017
Review Created: 04/11/2017
This review was collected via phone interview by Customer Research Inc.
Lyle B. on 03/31/2017
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Lyle said this business provided really good service.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 03/21/2017
Review Created: 03/31/2017
This review was collected via phone interview by Customer Research Inc.
Jason A. on 03/29/2017
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Jason said they are awesome. They're very friendly and he appreciates their customer service.
Vehicle: Volvo XC90
Category: Service
Service Date: 03/27/2017
Review Created: 03/29/2017
This review was collected via phone interview by Customer Research Inc.
Brenda A. on 03/28/2017
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Brenda said the people at this business were very pleasant, and they got the job completed in a timely manner.
Vehicle: Honda Accord
Category: Service
Service Date: 03/21/2017
Review Created: 03/28/2017
This review was collected via phone interview by Customer Research Inc.
Rose H. on 03/25/2017
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Rose said the timely service provided by this business was pleasant and the price was good.
Vehicle: Scion xB
Category: Service
Service Date: 03/24/2017
Review Created: 03/25/2017
This review was collected via phone interview by Customer Research Inc.
Brook H. on 03/22/2017
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Brook said this business had great customer service and they got her in and out in a timely manner.
Vehicle: Toyota Camry
Category: Service
Service Date: 03/17/2017
Review Created: 03/22/2017
This review was collected via phone interview by Customer Research Inc.
Patrice C. on 03/20/2017
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Patrice said this facility may have changed their name. The person she dealt with explained and showed her what was wrong. He showed her the bad part as well. She stated she feels like she can trust him.
Vehicle: Ford Ranger
Category: Service
Service Date: 03/17/2017
Review Created: 03/20/2017
This review was collected via phone interview by Customer Research Inc.
KATIE H. on 03/11/2017
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"Friendly. Quick service. Great pricing!"
Quick service and beautiful job on detailing
Vehicle: Chevrolet Malibu
Service Date: 03/08/2017
Review Created: 03/11/2017 07:01 PM
Dan G. on 03/11/2017
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Dan said this business had very good customer service and they were quick.
Vehicle: Pontiac G6
Category: Service
Service Date: 03/02/2017
Review Created: 03/11/2017
This review was collected via phone interview by Customer Research Inc.
Andrew S. on 02/28/2017
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Andrew said this business was timely and efficient. They provided him with great customer service and the personnel all had great attitudes. This business is also very convenient for him.
Vehicle: Toyota Sienna
Category: Service
Service Date: 02/22/2017
Review Created: 02/28/2017
This review was collected via phone interview by Customer Research Inc.
Trudy T. on 02/23/2017
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Trudy said the business did a good job. They always do a good job.
Vehicle: Mazda 5
Category: Service
Service Date: 02/20/2017
Review Created: 02/23/2017
This review was collected via phone interview by Customer Research Inc.
Brian M. on 02/20/2017
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Brian said the service was good.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 02/17/2017
Review Created: 02/20/2017
This review was collected via phone interview by Customer Research Inc.
Cynthia L. on 02/03/2017
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Cynthia said the business was quick, efficient, and friendly.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 02/02/2017
Review Created: 02/03/2017
This review was collected via phone interview by Customer Research Inc.
Adam H. on 01/23/2017
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Adam said they were great. The service was reliable and reasonable.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 01/13/2017
Review Created: 01/23/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 55 in total