ReScore Reviews™ (27)

ReScore
Overall Rating 4.7037033/5Overall Rating 4.7037033/5Overall Rating 4.7037033/5Overall Rating 4.7037033/5rating 4.7037033
Original
Overall Rating 2.4074089/5Overall Rating 2.4074089/5rating 2.4074089rating 2.4074089rating 2.4074089
97% Would Recommend
100% Business Response
Latest Review about 14 hours ago
David F. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people make the difference "
Everyone does an incredible job every time.
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 10:31 AM
Trevor S. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great People"
Everything was fantastic
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 09:31 AM
Rusty P., service manager at Jim Burke Hyundai responded on 08/16/2017
  1. thank you so much
    we appreciate you
    have a great day

rusty pickle
service manager
(205) 278-4946
rpickle@jimburke.com
Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5 stars"
The service staff people treat customers with respect and courtesy.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 06:23 PM
Rusty P., service manager at Jim Burke Hyundai responded on 08/16/2017
  1. great to hear !
    thank you for taking time
    to respond
    hope you had a great day

rusty pickle
service manager
(205) 278-4946
rpickle@jimburke.com
Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Excellent
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 11:50 AM
Rusty P., service manager at Jim Burke Hyundai responded on 08/15/2017
  1. thanks for responding
    we appreciate you
    hope you had a great day

rusty pickle
service manager
(205) 278-4946
rpickle@jimburke.com
RENEE P. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I'm always satisfied with the service I receive."
They are great and wonderful in automotive and customer service.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 10:02 AM
Rusty P., service manager at Jim Burke Hyundai responded on 08/15/2017
  1. thank you !
    we appreciate you
    hope you had a great day

rusty pickle
service manager
(205) 278-4946
rpickle@jimburke.com
ROBBIE H. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
great job as always
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 09:38 AM
Rusty P., service manager at Jim Burke Hyundai responded on 08/15/2017
  1. thank you!
    we appreciate you
    and always look forward to seeing you again

rusty pickle
service manager
(205) 278-4946
rpickle@jimburke.com
Jennifer B. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"THE PEOPLE"
YES I WOULD
Vehicle: 2013 Hyundai Equus
Category: Service
Service Date: 07/24/2017
Service Type: Maintenance
Review Created: 08/14/2017 02:49 PM
Rusty P., service manager at Jim Burke Hyundai responded on 08/14/2017
  1. thank you for responding
    if we can assist in helping you
    find a vehicle we will be glad to do so
    we offer products by Hyundai (new & pre-owned)
    visit jimburke.com and look around / again
    thanks,we look forward to seeing you again

rusty pickle
service manager
(205) 278-4946
rpickle@jimburke.com
Lawrence C. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Competent service in a good atmosphere "
Yes. Eddie did not mention the possibility of my review nor did he request a favorable review.
Vehicle: 2010 Hyundai Genesis
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/14/2017 10:13 AM
Rusty P., service manager at Jim Burke Hyundai responded on 08/14/2017
  1. thanks so much !
    we appreciate you
    have  a great day.

rusty pickle
service manager
(205) 278-4946
rpickle@jimburke.com
Angela H. on 08/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"customer service"
yes
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/14/2017 06:43 AM
Rusty P., service manager at Jim Burke Hyundai responded on 08/14/2017
  1. thanks for responding
    sorry transportation didn't work out
    next time in mention it to the service advisor
    and we will get it done

rusty pickle
service manager
(205) 278-4946
rpickle@jimburke.com
Verified Customer on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job"
Friendly and professional service!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/13/2017 07:00 PM
Rusty P., service manager at Jim Burke Hyundai responded on 08/14/2017
  1. thanks so much
    we appreciate you
    hope you had a great day

rusty pickle
service manager
(205) 278-4946
rpickle@jimburke.com
Valerie H. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Ever"
Excellent, timely service. Everyone is super friendly and greets you by name.
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 08/05/2017
Service Type: Maintenance
Review Created: 08/12/2017 03:45 PM
Rusty P., service manager at Jim Burke Hyundai responded on 08/14/2017
  1. thanks !
    we appreciate you
    glad to hear how well it went
    hope you had a great day

rusty pickle
service manager
(205) 278-4946
rpickle@jimburke.com
Verified Customer on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and Efficient"
I won't go anywhere else !
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/11/2017 12:56 PM
Rusty P., service manager at Jim Burke Hyundai responded on 08/12/2017
  1. thanks !
    we appreciate and hope
    you have a great weekend

rusty pickle
service manager
(205) 278-4946
rpickle@jimburke.com
Verified Customer on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service department!!!"
John Cruse in the service department was great! Very helpful and informative. The shuttle service was a plus and made my visit so comvenient!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/10/2017 05:53 PM
John C. at Jim Burke Hyundai responded on 08/10/2017

Thank you so much for your response! We appreciate your business and your feedback! I hope you have a great weekend! 

Terri N. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Shuttle service "
Didn't have to bother anyone for a ride and didn't have to sit and wait.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/10/2017 12:11 PM
Rusty P., service manager at Jim Burke Hyundai responded on 08/11/2017
  1. thanks so much
    we appreciate you
    hope you have a great day

rusty pickle
service manager
(205) 278-4946
rpickle@jimburke.com
John C. at Jim Burke Hyundai responded on 08/11/2017

Thank you for responding and I hope you have a great weekend! Please advise us if we can assist with anything further

Thomas W. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good people, good work, convenient, shuttle is helpful"
good people, good work, convenient, shuttle is helpful
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/09/2017 11:06 AM
John C. at Jim Burke Hyundai responded on 08/10/2017

Thank you for your feedback and we are very happy to hear that the staff is helpful and make things convenient! We appreciate and value your business and your feedback! I hope you have a great upcoming weekend! 

Caron S. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and professional"
They do the work while I wait or take me to work and pick me up at my convenience. What more can you ask. And free oil changes!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/09/2017 07:22 AM
John C. at Jim Burke Hyundai responded on 08/09/2017

Thank you very much for responding! We greatly appreciate your feedback and your business! If you need anything we will assist anyway possible! I hope you have a great rest of the week and upcoming weekend! 

Donta J. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT CUSTOMER SERVICE PERSONNEL!!!AND THEY GIVE YOU A RIDE SOMEWHERE IF NEEDED..."
I WOULD RECOMMEND THIS PLACE TO ANYONE...
JUST TRY THEM AND SEE FOR YOURSELF...
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/08/2017 05:43 PM
John C. at Jim Burke Hyundai responded on 08/10/2017

Thank you for your response and kind words! This is our ultimate goal EVERYTIME! We hope you continue to have this same experience and if we ever fall short we will do everything in our power to make it right! I hope you have a great weekend! 

James B. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
They always keep me coming back!
Vehicle: 2014 Hyundai Genesis
Category: Service
Service Date: 08/02/2017
Service Type: Maintenance
Review Created: 08/07/2017 05:28 PM
Rusty P., service manager at Jim Burke Hyundai responded on 08/08/2017
  1. thank you so much
    we appreciate you
    have a great day

rusty pickle
service manager
(205) 278-4946
rpickle@jimburke.com
Lorrie T. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
great
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 08/03/2017
Service Type: Maintenance
Review Created: 08/07/2017 01:57 PM
Rusty P., service manager at Jim Burke Hyundai responded on 08/08/2017
  1. thanks for taking time to respond
    we appreciate you
    have  a great day

rusty pickle
service manager
(205) 278-4946
rpickle@jimburke.com
Larry C. on 08/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great"
great
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/06/2017 07:55 AM
John C. at Jim Burke Hyundai responded on 08/06/2017

Thank you for your feedback! We greatly appreciate your feedback and your business! I hope you have a great week! 

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