Jim Click Hyundai of Green Valley


Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

346 Reviews

ReScore Reviews™ (19)

ReScore
Overall Rating 4.8947379/5Overall Rating 4.8947379/5Overall Rating 4.8947379/5Overall Rating 4.8947379/5rating 4.8947379
Original
Overall Rating 2.3157905/5Overall Rating 2.3157905/5rating 2.3157905rating 2.3157905rating 2.3157905
95% Would Recommend
100% Business Response
Latest Review about 18 hours ago
Sandy H. on 06/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent and quick service"
Went in for The Works - done quickly and timely. My only regret was due to the time of day, the cafe wasn't open.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/22/2017
Service Type: Maintenance
Review Created: 06/27/2017 11:21 AM
Rick S., Service Manager at Jim Click Hyundai of Green Valley responded on 06/27/2017

Thank you for the 5 STAR review!

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650
Maureen K. on 06/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, efficent, respectful and clean."
Excellent!!!!
Vehicle: 2015 Hyundai Elantra Gt
Category: Service
Service Date: 06/19/2017
Service Type: Maintenance
Review Created: 06/26/2017 09:30 AM
Rick S., Service Manager at Jim Click Hyundai of Green Valley responded on 06/27/2017

Thank you for the 5 STAR review!

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650
BALMUKUND P. on 06/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Job Done"
Excellent Job
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 06/19/2017
Service Type: Repair
Review Created: 06/25/2017 05:21 PM
Rick S., Service Manager at Jim Click Hyundai of Green Valley responded on 06/26/2017

Thank you for the 5 STAR review!

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650
Raul P. on 06/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer Service"
Even though I didn't have schedule an appointment I got a great service.
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 06/19/2017
Service Type: Repair
Review Created: 06/25/2017 03:49 PM
Rick S., Service Manager at Jim Click Hyundai of Green Valley responded on 06/26/2017

Thank you for the 5 STAR review!

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650
BARBARA A. on 06/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"recall & oil change"
Great & timely service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/19/2017
Service Type: Repair
Review Created: 06/24/2017 10:12 AM
Rick S., Service Manager at Jim Click Hyundai of Green Valley responded on 06/26/2017

Thank you for the 5 STAR review.

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650
Verified Customer on 06/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Extremely friendly and a very nice enviroment "
The only thing that I would like to see is a car wash like your 22nd st center. That is a very nice added bonus!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 06/14/2017
Service Type: Repair
Review Created: 06/22/2017 05:40 PM
Rick S., Service Manager at Jim Click Hyundai of Green Valley responded on 06/26/2017

Thank you for the 5 STAR review!

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650
Verified Customer on 06/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"explain service provided, even if nothing was done."
i brought my car in for a vehicle recall. i was not explained if they fixed the problem or not.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/16/2017
Service Type: Repair
Review Created: 06/21/2017 07:24 AM
Jose B C., Parts Manager at Jim Click Hyundai of Green Valley responded on 06/22/2017

thank you for taking the time to fill out this survey

Danielle W. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Anna is the best! "
Service was done efficiently and Anna always goes above and beyond!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 06/17/2017
Service Type: Maintenance
Review Created: 06/20/2017 01:05 PM
Jose B C., Parts Manager at Jim Click Hyundai of Green Valley responded on 06/22/2017

Thank you for taking the time to fill out this survey and thank you for the 5 star rating

Jan S. on 06/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"A shuttle to take you home and pick up"
Satisfied
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 06/16/2017
Service Type: Maintenance
Review Created: 06/20/2017 11:04 AM
Jose B C., Parts Manager at Jim Click Hyundai of Green Valley responded on 06/22/2017

thank you for taking the time to fill out this survey

Marlene H. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenience."
Staff are always friendly and service department thorough.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 06/13/2017
Service Type: Repair
Review Created: 06/19/2017 12:43 PM
Jose B C., Parts Manager at Jim Click Hyundai of Green Valley responded on 06/20/2017

Thank you for taking the time to fill out this survey and thank you for the 5 star rating

Robert S. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jim Click"
Thanks
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 06/13/2017
Service Type: Repair
Review Created: 06/19/2017 11:11 AM
Jose B C., Parts Manager at Jim Click Hyundai of Green Valley responded on 06/20/2017

Thank you for taking the time tp fill out this survey and thank you for the 5 star rating

Suzan T. on 06/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Headline replacement "
They said it would take 1hr or less but it took 30 min more.. when I brought the car in they said they would have to find someone to replace it?
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 06/08/2017
Service Type: Maintenance
Review Created: 06/16/2017 04:19 PM
Rick S., Service Manager at Jim Click Hyundai of Green Valley responded on 06/17/2017

Thank you for the review and your comments. Your feedback will help up to improve the service we provide.

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650
SHARON H. on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service, great people, very professional employees."
we have great satisfaction in the work they perform on our vehicle.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 06/10/2017
Service Type: Maintenance
Review Created: 06/13/2017 04:43 PM
Rick S., Service Manager at Jim Click Hyundai of Green Valley responded on 06/13/2017

Thank you for taking the time to provide us with the 5 STAR review and nice comments.

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650
Joy E. on 06/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistently excellent service!"
This is our third Jim Click Hyundai and the service has always been great. This was a simple oil change but we love how there is no drama to any of our visits. Just ver nice people taking car of our car quickly and professionally.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 06/05/2017
Service Type: Maintenance
Review Created: 06/08/2017 12:23 PM
Rick S., Service Manager at Jim Click Hyundai of Green Valley responded on 06/08/2017

Thank you for the very nice comments and the 5 STAR rating.

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650
Phuong F. on 06/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great time maner, staff friendly, helpfull"
Yes, we always do
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/26/2017
Service Type: Repair
Review Created: 06/06/2017 10:35 AM
Rick S., Service Manager at Jim Click Hyundai of Green Valley responded on 06/06/2017

A big thank you for the the 5 STAR review!

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650
Patty K. on 06/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Missing parts"
The staff are always friendly and helpful, but it seems whenever I need work done on my 2012 Hyundai they never have the parts. This has happened several times.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 06/03/2017
Service Type: Repair
Review Created: 06/06/2017 10:27 AM
Rick S., Service Manager at Jim Click Hyundai of Green Valley responded on 06/06/2017

Thank you for your review and your comments. Your comments will help us improve our processes.

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650
Lawrence K. on 06/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"You service advisor Frankie"
He is a true asset!
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 05/30/2017
Service Type: Repair
Review Created: 06/05/2017 06:37 PM
Rick S., Service Manager at Jim Click Hyundai of Green Valley responded on 06/06/2017

Thank you for the nice comment about Frankie and the 5 STAR rating!

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650
HARLAN S. on 06/05/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Warranty work"
Frankie was very helpful in explaining what they found in the thermostat that was replaced.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 05/30/2017
Service Type: Repair
Review Created: 06/05/2017 03:51 PM
Rick S., Service Manager at Jim Click Hyundai of Green Valley responded on 06/05/2017

Thank you for the review!

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650
Verified Customer on 06/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean, fast and very professional."
5 stars!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 05/31/2017
Service Type: Repair
Review Created: 06/05/2017 02:03 PM
Rick S., Service Manager at Jim Click Hyundai of Green Valley responded on 06/05/2017

Thank you for the 5 STAR review!

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650
Verified Customer on 06/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"excellent service , very helpful staff"
done in timely , courteous manner
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 05/31/2017
Service Type: Maintenance
Review Created: 06/05/2017 11:45 AM
Rick S., Service Manager at Jim Click Hyundai of Green Valley responded on 06/05/2017

Thank you for the nice comments about your visit and the 5 STAR review!

Rick Smith
Service Manager
rsmith@jimclick.com
520-320-4650
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