ReScore Reviews™ (58)

ReScore
Overall Rating 4.2931038/5Overall Rating 4.2931038/5Overall Rating 4.2931038/5Overall Rating 4.2931038/5rating 4.2931038
Original
Overall Rating 2.1206888/5Overall Rating 2.1206888/5rating 2.1206888rating 2.1206888rating 2.1206888
94% Would Recommend
100% Business Response
Latest Review about 4 hours ago
Kevin W. on 09/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Bruce made my experience great."
Compared to other hyundai service departments, Jim Ellos is miles ahead!
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/24/2017 05:11 AM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 09/24/2017

Thank you for the kind response and review. We are very fortunate to have Bruce and our team. It was a pleasure serving you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Verified Customer on 09/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Recall service"
Service was great. I gave it 4 stars instead of 5 because when I called to make the appointment I was informed I had 2 recalls on my car but on the day of service I was told there was only one. They could have done a better job on communication.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/23/2017 05:30 PM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 09/23/2017

Thank you for the review. It was a pleasure to serve you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Elaine K. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great dealership "
Your service people are honest and do Not try to oversell anything to the customer. Very efficient dealership
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/22/2017 06:05 PM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 09/22/2017

Thank you so much for the positive review we truly appreciate it. It was a pleasure to serve you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
John B. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good attitude - honest and straightforward"
Excellent
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/22/2017 02:41 PM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 09/22/2017

Thank you for the kind review it's very much appreciated. It was a pleasure serving you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Sarah W. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall Notice Appointment"
My car was ready when promised. Nothing amiss was found, so no charge. Everyone was helpful and friendly.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/20/2017
Service Type: Repair
Review Created: 09/22/2017 11:22 AM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 09/22/2017

Thank you for your kind review. It truly was a pleasure serving you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Lawson B. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great service on time
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/19/2017
Service Type: Repair
Review Created: 09/21/2017 06:07 PM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 09/21/2017

Thank you for the positive response we very much appreciate it. It was a pleasure serving you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Verified Customer on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Danon is the best!!"
Danon was great at handling my service needs. The team handled my car in a professional and timely matter. I appreciate their hard work!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/21/2017 04:33 AM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 09/21/2017

Thank you for the posiive review, we truly do appreciate it. It was a pleasure to have served you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Leland G. on 09/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly, attentive customer service!"
Great job and finished when promised!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/16/2017
Service Type: Maintenance
Review Created: 09/20/2017 02:16 PM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 09/20/2017

Thank you for the great review we truly appreciate it. It was a pleasure serving you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Aurthur H. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2013 Santa Fe Turbo"
Excellent service staff, great communication, wish you guys were in Florida
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/20/2017 01:52 PM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 09/20/2017

Thank you for the great review we truly appreciate it. It was a pleasure serving you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Anindya D. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service!"
I was assisted by Danon Henton and he is just great!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/20/2017 10:45 AM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 09/20/2017

Thank you for the positive review we really do appreciate it. It was a pleasure to serve you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Willie B. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good customer service "
Thanks for taking care of me and my car
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 09/15/2017
Service Type: Repair
Review Created: 09/19/2017 06:55 PM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 09/20/2017

Thank you for the positive review we really appreciate it. It was a pleasure serving you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Sally C. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" warranty repair oil leak"
They found the problem a bad valve seal and ordered the part and repaired in a timely manner.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Repair
Review Created: 09/18/2017 03:54 PM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 09/18/2017

Thank you for the great review we truly appreciate it. It was a pleasure serving you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Kenneth V. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service in a timely manner."
The staff at Jim Ellis Hyundai is always very friendly and courteous. The service is very timely and the car is always in great shape, including complementary cleaned, when I pick it up. And the prices is fair and never had to doubt any 'upselling' of any kind. That's why I keep coming back!
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 09/14/2017
Service Type: Maintenance
Review Created: 09/18/2017 11:36 AM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 09/18/2017

Thank you for the kind review, we truly appreciate it. It was a pleasure serving you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Verified Customer on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Car Service"
My appointment was smooth going. The multipoint inspection is important to me to make sure the car is in good shape. The car was fixed in a timely manner.
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 08/30/2017
Service Type: Maintenance
Review Created: 09/18/2017 07:19 AM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 09/18/2017

Thank you for the kind review. It was a pleasure serving you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com

KAREN S. on 09/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Danon was a great communicator and provided excellent service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/17/2017 07:50 PM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 09/18/2017

Thank you for the kind review we truly appreciate it. It was a pleasure serving you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Verified Customer on 09/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fix my foxy wheels"
Well, you saw my earlier comment! Also just be cool! Smile and enjoy the work without feeling pressured! It's okay!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/16/2017 06:48 PM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 09/16/2017

Thank you for the review we truly appreciate it. It was a pleasure serving you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Alan L. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service team is prompt to respond to your needs. "
Service team is prompt response to your needs.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/16/2017 11:47 AM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 09/16/2017

Thanks for the positive review we truly appreciate it. It was a pleasure serving you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Larry B. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Pleased with the service received from Jim Ellis Hyundai"
I was very pleased with the service provided by my service manager Danon Hinton and the team at Jim Ellis Hyundai. I felt they were looking after my best interest in the recent servicing of my Santa Fe. I would gladly recommend Jim Ellis Hyundai.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/16/2017 07:09 AM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 09/16/2017

Thank you for the positive response we truly appreciate it. It was a pleasure serving you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Patricia W. on 09/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The employees are all so caring and kind ...get the job done right and a fast as they can."
see previous page...
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/08/2017
Service Type: Maintenance
Review Created: 09/16/2017 05:29 AM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 09/16/2017

Thank you so much for the positive response we are truly happy to have Charlie on our team. It was a pleasure serving you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Eugene W. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job"
Good job
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/13/2017
Service Type: Maintenance
Review Created: 09/15/2017 03:32 PM
E945517028dbf2042e75cbfbbd6d42c1?s=28
RUSS O. at Jim Ellis Hyundai responded on 09/15/2017

Thanks for the great review. It was a pleasure serving you.

Russ Oliveri
Service Manager
Jim Ellis Hyundai
770-234-7992
russello@jimellis.com
Displaying Review 1 - 20 of 1937 in total