ReScore Reviews™ (8)

ReScore
Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5rating 4.25
Original
Overall Rating 2.2499988/5Overall Rating 2.2499988/5rating 2.2499988rating 2.2499988rating 2.2499988
94% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Verified Customer on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Old time coustomer service"
I wasn't put on the back burner. The recall and oil change was done in a timely manner.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 08/19/2017
Service Type: Repair
Review Created: 08/23/2017 11:19 AM
Peggy F. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people are very nice and helpful."
This is the second vehicle that I have had from them and I have been very pleased how I have been treated when I call or go to the dealership.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/22/2017 07:27 PM
6372a7d2b620c8dbdc18012f296be6df?s=28
Tom L M., Fixed Operations Manager at Jim Johnson Hyundai responded on 08/23/2017

Think you very much for your comments.

Nora G. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nora "
;)
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/22/2017 05:47 PM
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Tom L M., Fixed Operations Manager at Jim Johnson Hyundai responded on 08/23/2017

Thank you very much for your comments.

James H. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly and fast"
I've been places that take a long time for the simplest service, but not at Jim Johnson Hyundai fast and very nice people to deal with Highly Recommend.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/17/2017
Service Type: Maintenance
Review Created: 08/21/2017 12:30 PM
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Tom L M., Fixed Operations Manager at Jim Johnson Hyundai responded on 08/21/2017

THANK YOU FOR YOUR COMMENTS

Verified Customer on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service. "
Friendly staff.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/21/2017 12:21 PM
6372a7d2b620c8dbdc18012f296be6df?s=28
Tom L M., Fixed Operations Manager at Jim Johnson Hyundai responded on 08/21/2017

THANK YOU FOR YOUR COM

Mitchell L. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank you"
Great service, excellent prices
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 10:10 AM
6372a7d2b620c8dbdc18012f296be6df?s=28
Tom L M., Fixed Operations Manager at Jim Johnson Hyundai responded on 08/18/2017

Thank you for your comments.

GARY M. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"What ever it takes"
Always takes care of me.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/18/2017 09:32 AM
6372a7d2b620c8dbdc18012f296be6df?s=28
Tom L M., Fixed Operations Manager at Jim Johnson Hyundai responded on 08/18/2017

Thank you for your comments.

Latoya B. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great experience"
The team was great and the work done was awesome.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 02:05 PM
6372a7d2b620c8dbdc18012f296be6df?s=28
Tom L M., Fixed Operations Manager at Jim Johnson Hyundai responded on 08/16/2017

Thank you for your comments. 

Steven M. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and caring."
Had a recall and got me in and out at my requested time. Service department has been super.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 10:41 AM
6372a7d2b620c8dbdc18012f296be6df?s=28
Tom L M., Fixed Operations Manager at Jim Johnson Hyundai responded on 08/16/2017

THANK YOU FOR YOUR COMMENTS

Tyra K. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff"
Yes the staff was great
Vehicle: 2013 Hyundai Veloster
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/15/2017 05:17 PM
6372a7d2b620c8dbdc18012f296be6df?s=28
Tom L M., Fixed Operations Manager at Jim Johnson Hyundai responded on 08/16/2017

Thank you for your comments.

PENNY F. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
staff is friendly, getting in and out quickly
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/12/2017
Service Type: Maintenance
Review Created: 08/15/2017 04:24 PM
6372a7d2b620c8dbdc18012f296be6df?s=28
Tom L M., Fixed Operations Manager at Jim Johnson Hyundai responded on 08/16/2017

Thank you for your comments.

Dayana C. on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality "
Very good service
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/15/2017 10:07 AM
6372a7d2b620c8dbdc18012f296be6df?s=28
Tom L M., Fixed Operations Manager at Jim Johnson Hyundai responded on 08/16/2017

THANK YOU FOR YOUR COMMENTS

Hannah M. on 08/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Collision Work"
I hit a mailbox and immediately called Jim Johnson Collision Center. They had my mirror replaced in 3 business days! I love working with this company.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/14/2017 06:25 PM
6372a7d2b620c8dbdc18012f296be6df?s=28
Tom L M., Fixed Operations Manager at Jim Johnson Hyundai responded on 08/16/2017

Thank you for your comments

Dinah P. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"1st visit"
I recently purchased my Hyundai Elantra out of state. This was my first visit to Jim Johnson Hyundai, I had an oil change and tire rotation. The work was done in a timely manner. The staff was very helpful and nice. My first impression was a pretty good one. See you next time Jim Johnson Hyundai.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/12/2017 05:30 PM
6372a7d2b620c8dbdc18012f296be6df?s=28
Tom L M., Fixed Operations Manager at Jim Johnson Hyundai responded on 08/14/2017

Thank you for your comments.

Mary P. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone we spoke to was courteous and friendly, the building was extremely clean and neat, the courtesy coffee was a treat!"
5 star rating for Jim Johnson Hyundai.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/11/2017 12:25 PM
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Tom L M., Fixed Operations Manager at Jim Johnson Hyundai responded on 08/14/2017

Thank you for yor response 

ANITA O. on 08/08/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Normally terriffic"
When I got my car back the dirty paper floor mat was laying in the drivers seat, there was a long wide smudge of oil on the drivers door, and an oily handprint on the dashboard. I hate to complain but I didn't see the oil on the door until I put my arm in it and got it on my tee shirt. I hate to complain, because everyone is always so nice and helpful. I have never had this kind of problem there before and I am sure it was just an oversight. But if a customer had been in nice clothes it would have ruined them.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/04/2017
Service Type: Maintenance
Review Created: 08/08/2017 03:57 PM
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Tom L M., Fixed Operations Manager at Jim Johnson Hyundai responded on 08/09/2017

We are very sorry

Michael P. on 08/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The workers"
Yes
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/02/2017
Service Type: Repair
Review Created: 08/05/2017 01:53 PM
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Tom L M., Fixed Operations Manager at Jim Johnson Hyundai responded on 08/07/2017

THANK YOU

Kaylynn W. on 08/02/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"See you next time!"
I gave my experience a 4 star because we had a rough start. However, as soon as my problem was brought to Tom M. attention he not only fixed it to my satisfaction he went above and beyond that to make sure my Elantra had the parts it needed and was safe for me. Tom is a man of his word. I also enjoyed the helpful, friendly, disposition of Megan and Diana. This dealership has a great staff.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 07/31/2017
Service Type: Maintenance
Review Created: 08/02/2017 12:56 PM
Verified Customer on 08/02/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Good service, just slow."
Great work, just not completed in a timely manner.
Vehicle: 2008 Hyundai Accent
Category: Service
Service Date: 07/29/2017
Service Type: Maintenance
Review Created: 08/02/2017 11:06 AM
Garry S. on 07/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly and willing to take care of the customer"
Work was timely and so far well done
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 07/27/2017
Service Type: Repair
Review Created: 07/31/2017 06:20 PM
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