ReScore Reviews™ (9)

ReScore
Overall Rating 4.2222233/5Overall Rating 4.2222233/5Overall Rating 4.2222233/5Overall Rating 4.2222233/5rating 4.2222233
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Verified Customer on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very proficient "
Timely service with a friendly atmosphere.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/16/2017 03:49 PM
Jimmy M. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Teresa Mays"
Very courteous and thorough
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 01:25 PM
Verified Customer on 08/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Impressed with service"
This was my first time for bringing my Sonata here, only because of getting recalls taken care of. Aside from not knowing where the service department was located and having to have the receptionist call courtesy van back to take me to work, I was impressed with the process of dropping and picking up my vehicle, the staff was courteous.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 01:35 PM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/16/2017

Thank you for the survey response regarding your recent service experience. I apologize for the shuttle service inconvenience, and sincerely hope we were able to correct it in a timely manner. I hope we can exceed your expectations in the future, and we look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Pros"
I always receive friendly and timely service. Love the fact that I can schedule an appointment on-line.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/15/2017 05:07 AM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/16/2017

Thank you for the 5 star rating and kind comments regarding your recent service experience. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Elizabeth R. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They take care of my car needs everytime"
Very quick service
Vehicle: 2014 Hyundai Azera
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/13/2017 05:18 PM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/14/2017

Thank you for the 5 star rating regarding your recent service experience. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Elizabeth T. on 08/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Car repairs"
I like that they are consistent and dependable. You can schedule appointments online, and they contact you so you know that your appointment has been scheduled. You always know exactly what's going in with your car during the entire process of getting it serviced.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/13/2017 04:44 PM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/14/2017

Thank you for your survey response and kind comments regarding your recent service experience. We appreciate your business and loyalty, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Verified Customer on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quick and easy/ love online scheduling"
service completed as requested
Vehicle: 2015 Hyundai Azera
Category: Service
Service Date: 07/27/2017
Service Type: Maintenance
Review Created: 08/13/2017 07:33 AM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/14/2017

Thank you for the 5 star rating regarding your recent service experience. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Stephen P. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Parkins 8-9-17 Service"
I was very pleased with your service. It took about half of the time I was expecting.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/12/2017 09:29 AM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/14/2017

Thank you for the 5 star rating regarding your recent service experience. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Jennifer S. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Cody"
I've been there twice with my new vehicle. Both times, Cody kept me informed of everything.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/07/2017
Service Type: Repair
Review Created: 08/11/2017 08:23 PM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/14/2017

Thank you for the 5 star rating regarding your recent service experience. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Thomas P. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Sales, Great Service, and Great People."
I have done business with them for quite a while. We've had our ups and downs over the years, but they never fail to make it right. I look forward to doing business with them in the future and I recommend them highly.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/11/2017 05:51 PM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/14/2017

Thank you for the 5 star rating and kind comments regarding your recent service experience and your past experiences. We appreciate your business and loyalty to Joe Holland, and look forward to serving you for many years to come.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Amanda B. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amanda "
Great service. Fast. Efficient
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/11/2017 03:27 PM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/14/2017

Thank you for the 5 star rating regarding your recent service experience. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Michael M. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"nice people"
i was in and out in a reasonable time.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/11/2017 01:51 PM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/14/2017

Thank you for the 5 star rating regarding your recent service experience. We appreciate you and your loyalty to Joe Holland, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
KAREN S. on 08/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Staff really work hard in servicing and getting their work done. They are very kind and patient."
I would not go anywhere else for a car nor for service! Always!!!
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/11/2017 11:01 AM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/11/2017

Thank you for the 5 star rating regarding your recent service experience. We greatly appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Charles A. on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People very friendly and accomodating."
Charles Agee
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/10/2017 02:40 PM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/11/2017

Thank you for the 5 star rating regarding your recent service experience. We greatly appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Verified Customer on 08/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Joe Holland "
Only trouble with this visit was the time it took to receive part to be replaced. Other than that great customer service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 08/01/2017
Service Type: Repair
Review Created: 08/10/2017 08:04 AM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/11/2017

Thank you for the 5 star rating regarding your recent service experience. We greatly appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
James W. on 08/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service"
I was against a close time frame and staff was very helpful. Service was complete and I was on my way.
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 07/26/2017
Service Type: Maintenance
Review Created: 08/09/2017 08:55 PM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/10/2017

Thank you for responding to the survey you received, and the positive comments and feedback regarding your recent service experience. We appreciate your business very much, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Verified Customer on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyandai Service"
As previously stated, we find the whole experience at Joe Holland's Service Dept top rate. We appreciate the timely service, and friendly & polite service people.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 08/03/2017
Service Type: Repair
Review Created: 08/09/2017 07:14 AM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/10/2017

Thank you very much for the 5 star rating and kind comments regarding your recent service experience. We appreciate your business and loyalty to Joe Holland, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Verified Customer on 08/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly and courteous service"
4.5 /5
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 08/03/2017
Service Type: Repair
Review Created: 08/08/2017 09:30 AM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/09/2017

Thank you for responding to the survey you received. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Verified Customer on 08/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"They did wat tey were suppose to do ."
They were able to do what was requested in a timely manner .
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/02/2017
Service Type: Repair
Review Created: 08/08/2017 08:13 AM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/09/2017

Thank you for responding to the survey you received. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Matthew B. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"JOE HOLLAND IS THE BEST FAST AND FRIENDLY"
Thankyou so much for great service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/02/2017
Service Type: Repair
Review Created: 08/08/2017 01:17 AM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/08/2017

Thank you for the 5 star rating and kind words regarding your recent service experience. We greatly appreciate your loyalty to Joe Holland, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
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