ReScore Reviews™ (9)

ReScore
Overall Rating 4.2222233/5Overall Rating 4.2222233/5Overall Rating 4.2222233/5Overall Rating 4.2222233/5rating 4.2222233
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
100% Business Response
Latest Review about 10 hours ago
Keith G. on 08/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall service"
I appreciate being able to make my appointment online. They were ready for me when I got there. My wait time was not too long. My only suggestion would be to have a central desk to greet customers when they came in to point them in the right direction.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 08/21/2017
Service Type: Repair
Review Created: 08/23/2017 10:41 AM
Kari A. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kari A"
Extremely friendly staff and easy to pull my car in and wait.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/21/2017 05:09 PM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/22/2017

Thank you for the 5 star rating and kind comments regarding your recent service experience. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Oren T. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall Service"
Fast Courteous Service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/17/2017
Service Type: Repair
Review Created: 08/21/2017 11:59 AM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/22/2017

Thank you for the 5 star rating and kind comments regarding your recent service experience. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Douglas B. on 08/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Always have had good service."
Yes
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Service Type: Repair
Review Created: 08/21/2017 09:52 AM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/22/2017

Thank you for responding to the survey you received and the kind comments regarding your experience. We greatly appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Betty R. on 08/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Bob Rhodes"
Clean and good service
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/21/2017 05:31 AM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/21/2017

Thank you for the 5 star rating regarding your recent service experience. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Rhonda S. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Your position of being closed is why we started coming into JH. "
We are on our 4th vehicle from JH and have recommended JH to many others. Thank you
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/18/2017 06:06 PM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/21/2017

Thank you for the 5 star rating and kind words regarding your recent service experience. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Terrie R. on 08/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service personel"
Cody is very nice to work with
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 08/16/2017
Service Type: Maintenance
Review Created: 08/18/2017 12:22 PM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/21/2017

Thank you for the 5 star rating regarding your recent service experience. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Roger N. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service experinece"
Had ad great experience and all things were done in a timely fashion. Customer Service rep was extremely courteous and always a pleasure to do business with.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/17/2017 03:51 PM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/21/2017

Thank you for the 5 star rating  and kind comments regarding your recent service experience. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Rexford M. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service - Timely"
excellent service and personnel. My next visit will be to Joe Holland Hyundai
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 08/15/2017
Service Type: Repair
Review Created: 08/17/2017 03:14 PM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/21/2017

Thank you for the 5 star rating and kind comments regarding your recent service experience. I will share them with Cody and our staff. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Heidi K. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car Owner"
Very efficient and always helpful
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Maintenance
Review Created: 08/17/2017 09:46 AM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/21/2017

Thank you for the 5 star rating regarding your recent service experience. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Robert P. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The professional service personnel and friendly atmosphere"
Yes. Great service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Maintenance
Review Created: 08/17/2017 08:37 AM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/21/2017

Thank you for the 5 star rating and kind comments regarding your recent service experience. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
William T. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"owner "
Problem solved
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/17/2017 07:05 AM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/21/2017

Thank you for the 5 star rating regarding your recent service experience. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Verified Customer on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very proficient "
Timely service with a friendly atmosphere.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/16/2017 03:49 PM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/17/2017

Thank you for the 5 star rating and kind comments regarding your recent service experience. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Jimmy M. on 08/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Teresa Mays"
Very courteous and thorough
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 08/14/2017
Service Type: Repair
Review Created: 08/16/2017 01:25 PM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/17/2017

Thank you for the 5 star rating and kind comments regarding your recent service experience. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Verified Customer on 08/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Impressed with service"
This was my first time for bringing my Sonata here, only because of getting recalls taken care of. Aside from not knowing where the service department was located and having to have the receptionist call courtesy van back to take me to work, I was impressed with the process of dropping and picking up my vehicle, the staff was courteous.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/11/2017
Service Type: Repair
Review Created: 08/15/2017 01:35 PM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/16/2017

Thank you for the survey response regarding your recent service experience. I apologize for the shuttle service inconvenience, and sincerely hope we were able to correct it in a timely manner. I hope we can exceed your expectations in the future, and we look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Verified Customer on 08/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Pros"
I always receive friendly and timely service. Love the fact that I can schedule an appointment on-line.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 08/08/2017
Service Type: Repair
Review Created: 08/15/2017 05:07 AM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/16/2017

Thank you for the 5 star rating and kind comments regarding your recent service experience. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Elizabeth R. on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They take care of my car needs everytime"
Very quick service
Vehicle: 2014 Hyundai Azera
Category: Service
Service Date: 08/07/2017
Service Type: Maintenance
Review Created: 08/13/2017 05:18 PM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/14/2017

Thank you for the 5 star rating regarding your recent service experience. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Elizabeth T. on 08/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Car repairs"
I like that they are consistent and dependable. You can schedule appointments online, and they contact you so you know that your appointment has been scheduled. You always know exactly what's going in with your car during the entire process of getting it serviced.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 08/08/2017
Service Type: Maintenance
Review Created: 08/13/2017 04:44 PM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/14/2017

Thank you for your survey response and kind comments regarding your recent service experience. We appreciate your business and loyalty, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Verified Customer on 08/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quick and easy/ love online scheduling"
service completed as requested
Vehicle: 2015 Hyundai Azera
Category: Service
Service Date: 07/27/2017
Service Type: Maintenance
Review Created: 08/13/2017 07:33 AM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/14/2017

Thank you for the 5 star rating regarding your recent service experience. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Stephen P. on 08/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Parkins 8-9-17 Service"
I was very pleased with your service. It took about half of the time I was expecting.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 08/09/2017
Service Type: Maintenance
Review Created: 08/12/2017 09:29 AM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 08/14/2017

Thank you for the 5 star rating regarding your recent service experience. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Displaying Review 1 - 20 of 639 in total