ReScore Reviews™ (5)

ReScore
Overall Rating 4.199998/5Overall Rating 4.199998/5Overall Rating 4.199998/5Overall Rating 4.199998/5rating 4.199998
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
94% Would Recommend
100% Business Response
Latest Review 1 day ago
Verified Customer on 04/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly service "
See previous comment.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 04/26/2017
Service Type: Maintenance
Review Created: 04/28/2017 01:44 PM
Verified Customer on 04/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"They are very courteous and timely with my appointments"
The personnel and their friendly attitude
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 04/21/2017
Service Type: Maintenance
Review Created: 04/28/2017 05:55 AM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 04/28/2017

Thank you for the 5 star rating and kind comments regarding your recent service experience. We appreciate your business, and look forward to the next opportunity to serve you.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Thomas P. on 04/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Department"
The staff at Joe Holland are always courteous and willing to help in any way.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/21/2017
Service Type: Repair
Review Created: 04/27/2017 02:46 AM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 04/27/2017

Thank you for the 5 star rating and kind comments regarding our staff and your recent service experience. We greatly appreciate your business, and look forward to the next opportunity to serve you.

Jeremiah Hayes
Import Service Foreman
304-720-9222
John C. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
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Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/24/2017
Service Type: Repair
Review Created: 04/26/2017 07:29 PM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 04/27/2017

Thank you for the 5 star rating regarding your recent service experience. We greatly appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Verified Customer on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Servisor is wonderful"
Cody my service advisor is top notch.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/24/2017
Service Type: Repair
Review Created: 04/26/2017 05:36 PM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 04/27/2017

Thank you for the 5 star rating and kind comments regarding our staff and your recent service experience. We greatly appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Stephen P. on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service & People"
I am very pleased with the quick service and the professionalism of the staff. Great service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/24/2017
Service Type: Repair
Review Created: 04/26/2017 02:52 PM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 04/27/2017

Thank you for the 5 star rating and kind comments regarding our staff and your recent service experience. We greatly appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Verified Customer on 04/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and So Friendly"
They are always so friendly when I"m there!
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 04/21/2017
Service Type: Maintenance
Review Created: 04/26/2017 11:55 AM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 04/27/2017

Thank you for the 5 star rating and kind comments regarding your recent service experience. We appreciate your business, and look forward to continuing to serve you.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Shirley N. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good people"
Yes
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 04/20/2017
Service Type: Maintenance
Review Created: 04/24/2017 08:00 PM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 04/25/2017

Thank you for the 5 star rating regarding your recent service experience. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
DOANLD S. on 04/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fair arbiter"
Cody shows a responsibility to both the customer and corporate.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/20/2017
Service Type: Maintenance
Review Created: 04/24/2017 02:10 PM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 04/25/2017

Thank you for the 5 star rating regarding your recent service experience. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Brent N. on 04/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good work"
Work is due well and timely but knowledge of what is due at service could be better.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 04/20/2017
Service Type: Repair
Review Created: 04/24/2017 11:31 AM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 04/24/2017

Thank you for the survey response regarding your recent service experience. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
James S. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied Customer"
Staff is friendly and treats everyone like family. Fast service
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 04/17/2017
Service Type: Maintenance
Review Created: 04/21/2017 04:16 PM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 04/24/2017

Thank you for the 5 star rating you gave us regarding your recent service experience. We greatly appreciate your business, and hope to serve you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
John S. on 04/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer usually treated well here."
See previous
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 04/13/2017
Service Type: Repair
Review Created: 04/21/2017 03:05 PM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 04/24/2017

Thank you for the response to the survey you received. We appreciate your business, and hope to exceed your expectations in the future.

Jeremiah Hayes
Import Service Foreman
304-720-9222
MARY H. on 04/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Excellent service in a timely manner. Helpful service personnel.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 04/18/2017
Service Type: Maintenance
Review Created: 04/21/2017 06:28 AM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 04/21/2017

Thank you for the 5 star survey regarding your recent service experience. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Patricia W. on 04/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Cody greeted me and I was out of there within 2 hours."
Great service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/17/2017
Service Type: Repair
Review Created: 04/19/2017 02:57 PM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 04/20/2017

Thank you for responding to the survey you received. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Jeffrey M. on 04/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding Service "
Every time we deal with Joe Holland we receive excellent service, from the time we pull into the lot. Very skilled technicians and awesome staff!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/14/2017
Service Type: Maintenance
Review Created: 04/18/2017 12:52 PM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 04/20/2017

Thank you for the 5 star rating and kind words regarding your recent service experience. I will share your comments with our staff. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Jonathan L. on 04/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Three days."
Car failed to run within the first thirty days of having it. Had it towed to the dealer Sunday night.
Had the car back with a new engine in it on Wednesday.
Pretty much speaks for itself.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/13/2017
Service Type: Repair
Review Created: 04/17/2017 10:57 AM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 04/18/2017

Thank you for the 5 star rating regarding your recent service experience at Joe Holland Hyundai. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Robert P. on 04/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"consistently good service"
Excellent
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/11/2017
Service Type: Maintenance
Review Created: 04/14/2017 12:13 PM
Jeremiah H., Shop Foreman at Joe Holland Hyundai responded on 04/18/2017

Thank you for the 5 star rating regarding your recent service experience. We appreciate your business, and look forward to serving you again.

Jeremiah Hayes
Import Service Foreman
304-720-9222
Thomas M. on 04/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another good experience "
Our service was completed in a timely manner and everything was clearly explained
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 04/06/2017
Service Type: Maintenance
Review Created: 04/12/2017 04:27 PM
Lloyd S S., Service Manager at Joe Holland Hyundai responded on 04/14/2017

Thank you fro the 5 Star rating you gave us regarding your recent service visit. I'll share your comments with Cody & our staff.

Lloyd Scarbro
Service Manager
304-720-9222

Sean M. on 04/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No appointment/ no problem"
S McAndrews
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/10/2017
Service Type: Maintenance
Review Created: 04/12/2017 02:22 PM
Lloyd S S., Service Manager at Joe Holland Hyundai responded on 04/14/2017

Thank you for completing the Sure Critic Survey regarding your recent service visit. We appreciate your business very much.

Lloyd Scarbro
Service Manager
304-720-9222

Sherry T. on 04/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Purchase and maintenance"
I would recommend Joe Holland to everyone.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 04/05/2017
Service Type: Maintenance
Review Created: 04/11/2017 06:06 PM
Lloyd S S., Service Manager at Joe Holland Hyundai responded on 04/12/2017

Thank you for the 5 star rating you gave us regarding your recent service visit. We appreciate you comments and your continued loyalty to our company.

Lloyd Scarbro
Service Manager
304-720-9222

Displaying Review 1 - 20 of 473 in total