Joe Hudson's Collision Greenville


Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

55 Reviews

97% Would Recommend
Latest Review 6 days ago
Jarred O. on 07/22/2017
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Jarred said this business did everything in a timely manner. Everything looked good when they were done. They did a really good job and it took less than a week.They called him everyday and gave him updates.They were easy to deal with.
Category: Collision
Service Date: 07/18/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Rebecca C. on 07/20/2017
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Rebecca said the staff was wonderful. They did a good job. The service was done quickly and efficiently. It was easy. The staff was very responsive. They fixed it as soon as they could. She appreciates the staff working with her.
Category: Collision
Service Date: 07/14/2017
Review Created: 07/20/2017
This review was collected via phone interview by Customer Research Inc.
Kenisha W. on 07/18/2017
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Kenisha said the staff at this business are really generous and nice. The technicians do really good work. They are fast. She currently has another vehicle at this business for repair. She hopes they keep up the good work. She wishes them more accomplishments and really appreciates them.
Category: Collision
Service Date: 07/14/2017
Review Created: 07/18/2017
This review was collected via phone interview by Customer Research Inc.
Jesse V. on 07/14/2017
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Jesse said his vehicle is good and he had a pleasant experience.
Category: Collision
Service Date: 07/11/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
Henry B. on 07/14/2017
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Henry said they have businesses all over. He knows other people that have used them.
Category: Collision
Service Date: 06/21/2017
Review Created: 07/14/2017
This review was collected via phone interview by Customer Research Inc.
David H. on 07/11/2017
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David said it took a little longer due to the holiday and the parts coming in.
Category: Collision
Service Date: 07/07/2017
Review Created: 07/11/2017
This review was collected via phone interview by Customer Research Inc.
Terry G. on 07/08/2017
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Terry said his overall experience was superb.
Category: Collision
Service Date: 06/20/2017
Review Created: 07/08/2017
This review was collected via phone interview by Customer Research Inc.
Mamie L. on 06/27/2017
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Mamie said this business presented a small delay when picking up her vehicle due to waiting for parts that were ordered. She has used this business before and they do a wonderful job.
Category: Collision
Service Date: 06/15/2017
Review Created: 06/27/2017
This review was collected via phone interview by Customer Research Inc.
Willie M. on 06/23/2017
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Willie said he was somewhat satisfied with the quality of the repair. There were multiple issues he had and it was not professionally done. The door on the right side was replaced and the mirror on it is nowhere near equivalent to the other side. Also his door wouldn't open from the inside. They lost a piece that goes on the inside of the door so he has to go back after it is ordered. They did keep him very well updated on the status of the repairs.
Category: Collision
Service Date: 06/13/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Traweek D. at Joe Hudson's Collision Greenville responded on 06/27/2017

We did not replace the customers door-only his mirror and it is the exact same mirror as the other side. The door did open from the inside when he picked it up, but he subsequently had an issue with it, which we fixed. We did not lose a piece on the inside of his door, a tab broke off of it and when it comes in, we will take care of that for him, as well. We appreciate this customers business and plan on staying with it until we get him completely satisfied.

Paul B. on 06/09/2017
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Spoke with Ann. She said the staff was nice and pleasant, especially David and his secretary. They seemed to really care about her and they made her feel at home. They worked hard to resolve her concerns.
Category: Collision
Service Date: 06/02/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
Shonda G. on 06/05/2017
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Shonda said she had to return to the business because one of the headlights wasn't working. She wasn't the one who dropped off the vehicle so didn't know if email or text updates were offered.
Category: Collision
Service Date: 05/31/2017
Review Created: 06/05/2017
This review was collected via phone interview by Customer Research Inc.
Charlene S. on 05/26/2017
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Charlene said they were timely and friendly. She left her vehicle there on Monday and it was ready on Wednesday. She is happy with her new bumper.
Category: Collision
Service Date: 05/18/2017
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
John Z. on 05/26/2017
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John said his experience was nice and enjoyable.
Category: Collision
Service Date: 05/18/2017
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Jeremy H. on 05/26/2017
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Spoke with Jerry. He said this business has always done a great job.
Category: Collision
Service Date: 05/17/2017
Review Created: 05/26/2017
This review was collected via phone interview by Customer Research Inc.
Jackson C. on 05/24/2017
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Jackson said this business finished the job in a timely fashion and they did a good job. There was no promise of time.
Category: Collision
Service Date: 05/11/2017
Review Created: 05/24/2017
This review was collected via phone interview by Customer Research Inc.
Billy K. on 05/20/2017
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Billy said their customer service and work were excellent.
Category: Collision
Service Date: 05/17/2017
Review Created: 05/20/2017
This review was collected via phone interview by Customer Research Inc.
Daphne M. on 05/19/2017
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Daphne said they updated her often on her vehicle. The bumper was not extended out the way it was supposed to be and she is returning on Monday.
Category: Collision
Service Date: 05/12/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Paul F. on 05/15/2017
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Paul said he's used this facility before and had an excellent experience. He was completely satisfied and the quality of repair was perfect.
Category: Collision
Service Date: 05/08/2017
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
David S. on 05/05/2017
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Spoke with Michelle. She said the business did a great job. They kept her informed and got the job done.
Category: Collision
Service Date: 04/28/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Zachary H. on 05/05/2017
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Zachary said he took his vehicle back to this facility because there were spots on the front of the hood. It looks like they didn't clear-coat it or sand it. They told him it was bugs from driving down the interstate.
Category: Collision
Service Date: 04/28/2017
Review Created: 05/05/2017
This review was collected via phone interview by Customer Research Inc.
Traweek D. at Joe Hudson's Collision Greenville responded on 05/08/2017

We did a good job repairing Mr Hobbs vehicle. We finished the vehicle before the estimated completion date and he was happy when he picked his vehicle up. He did bring the vehicle back inquiring what the sp[ots were on the lip of his hood and we explained to him that they were rock chips-not bugs. They are rock chips and Mr Hobbs seemed to be satisfied with the reason given. He is a valued customer and we appreciate his business.

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