Joe Hudson's Collision Hoover


Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

142 Reviews

90% Would Recommend
Latest Review 8 days ago
Mary W. on 08/12/2017
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Spoke with Jeffrey. He said it took awhile to get the vehicle but everything else was great. The vehicle was ready when promised but there were other issues. He will take it back Wednesday because the lock on the door is not working correctly.
Category: Collision
Service Date: 08/10/2017
Review Created: 08/12/2017
This review was collected via phone interview by Customer Research Inc.
Brian T. on 08/11/2017
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Brian said they did everything that was supposed to be done.
Category: Collision
Service Date: 08/04/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Robin Z. on 08/11/2017
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Robin said this business did a really good job and she thanks the business for the parts lifetime warranty.
Category: Collision
Service Date: 08/07/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Darline P. on 08/11/2017
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Darline said they were excellent. She was referred to this business.
Category: Collision
Service Date: 07/28/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
William E. on 08/11/2017
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Spoke with VeAngel. She said the quality of the repair and the time frame were very good.
Category: Collision
Service Date: 08/08/2017
Review Created: 08/11/2017
This review was collected via phone interview by Customer Research Inc.
Levanya D. on 08/10/2017
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Levanya said this business has friendly people working for them that did great work.
Category: Collision
Service Date: 08/07/2017
Review Created: 08/10/2017
This review was collected via phone interview by Customer Research Inc.
Nick D. on 08/08/2017
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Nick said the work was good. They were timely. He received regular communications. The person communicating with him was not very enthusiastic. Their emails started getting confusing and started saying his vehicle was almost ready. The email also stated he would get a voice mail, but he did not receive it. When he called the business there response was someone left a voice mail on Wednesday.
Category: Collision
Service Date: 07/28/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Edwards B. on 08/08/2017
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Edwards said the business is good and he was completely satisfied.
Category: Collision
Service Date: 08/02/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Kristen B. on 08/04/2017
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Kristen said she plans to return on Monday. Her vehicle has a blue scratch on the front driver fender. The damage was on the rear passenger side. They did a good job on the repair.
Category: Collision
Service Date: 07/27/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
Adrian A. on 08/03/2017
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Adrian said everything went smoothly and everyone was nice. She feels the side isn't right. It looks great but when she opens and closes, it jerks. There was no promise date but the vehicle was ready faster than she expected.
Category: Collision
Service Date: 08/02/2017
Review Created: 08/03/2017
This review was collected via phone interview by Customer Research Inc.
Donna C. on 08/02/2017
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Donna said the vehicle was delayed four days due to a paint repair. They needed to make the paint on the vehicle more smooth because it had chips in it. The staff texted her, and let her know what was going on. The staff was really kind and they washed the vehicle. They were really good people.
Category: Collision
Service Date: 07/28/2017
Review Created: 08/02/2017
This review was collected via phone interview by Customer Research Inc.
Carrie W. on 08/02/2017
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Carrie said the repair was very quick and convenient. She liked the idea of having the business send updates during each stage of the repair, so she knew how far along the vehicle was. The staff called and made sure she was doing well with the rental.
Category: Collision
Service Date: 07/26/2017
Review Created: 08/02/2017
This review was collected via phone interview by Customer Research Inc.
Marianna P. on 08/01/2017
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Spoke with Marianna's husband. He said everything was excellent, and this business did a great job.
Category: Collision
Service Date: 07/24/2017
Review Created: 08/01/2017
This review was collected via phone interview by Customer Research Inc.
Jeremy N. on 08/01/2017
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Spoke with Rebecca. She said everything was easy, seamless and there no surprises. She liked getting the updates as to the progress of her vehicle and it was a nice experience.
Category: Collision
Service Date: 07/25/2017
Review Created: 08/01/2017
This review was collected via phone interview by Customer Research Inc.
Terry B. on 07/26/2017
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Terry said the staff did a good job.
Category: Collision
Service Date: 07/21/2017
Review Created: 07/26/2017
This review was collected via phone interview by Customer Research Inc.
Aaron S. on 07/24/2017
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Aaron said the customer service at the business office was great. Everything seems to be good.
Category: Collision
Service Date: 07/14/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
Kristin R. on 07/22/2017
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Kristin said this business did a good job and everything looks good.
Category: Collision
Service Date: 07/19/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Marshall F. on 07/22/2017
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Marshall said this business was quick and efficient. This business did not directly promise him a date the vehicle would be ready. The insurance company told him it would be ready in a few days but it was ready in a week and a half.
Category: Collision
Service Date: 07/20/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Alexis P. on 07/22/2017
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Alexis said this business did a wonderful job.
Category: Collision
Service Date: 07/18/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Tonette J. on 07/22/2017
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Tonette said this business was very courteous and informed her everyday with what was going on with her vehicle. They did a very good job.
Category: Collision
Service Date: 07/21/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 142 in total