Joel's Automotive Inc


Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

537 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 3 days ago
Renie D. on 01/14/2017
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Renie said Joel was able to get her in right away. He found the problem immediately and the vehicle was fixed and done the next afternoon. She really likes Joel. He is a good guy.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 01/12/2017
Review Created: 01/14/2017
This review was collected via phone interview by Customer Research Inc.
Graig C. on 01/06/2017
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Graig said this business displayed outstanding customer service. The work was timely and fairly priced. They followed-up with him and it was great.
Vehicle: BMW 535i
Category: Service
Service Date: 01/04/2017
Review Created: 01/06/2017
This review was collected via phone interview by Customer Research Inc.
Jake N. on 01/05/2017
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Jake said this business was finished with his vehicle in less than an hour and a half and it was done right.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 01/03/2017
Review Created: 01/05/2017
This review was collected via phone interview by Customer Research Inc.
STEVE B. on 12/30/2016
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"Friendly, good , reliable"
My daughter brought her car in for a smog check and oil change. They had her out in less than an hour.
Vehicle: Honda CR-V
Service Date: 12/29/2016
Review Created: 12/30/2016 09:57 AM
Louis V. on 12/26/2016
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Louis said the business did everything and they were fine.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 12/19/2016
Review Created: 12/26/2016
This review was collected via phone interview by Customer Research Inc.
Brett L. on 12/26/2016
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Spoke with Melissa. She said the fee to test the battery was a little excessive.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 12/19/2016
Review Created: 12/26/2016
This review was collected via phone interview by Customer Research Inc.
Jason D. on 12/17/2016
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
Jason said this business did not fix the problem and he would not recommend them for that reason.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 12/12/2016
Review Created: 12/17/2016
This review was collected via phone interview by Customer Research Inc.
Ken B. on 12/16/2016
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Ken said he has been going to the business for years.
Vehicle: Mercedes-Benz CLK350
Category: Service
Service Date: 12/08/2016
Review Created: 12/16/2016
This review was collected via phone interview by Customer Research Inc.
Jerry A. on 12/16/2016
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Jerry said the business does a great job. Everything is good and they are perfect.
Vehicle: BMW X3
Category: Service
Service Date: 11/29/2016
Review Created: 12/16/2016
This review was collected via phone interview by Customer Research Inc.
Eve P. on 12/15/2016
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Eve said this business serviced her vehicle in a timely manner and everyone was very nice.
Vehicle: Subaru Forester
Category: Service
Service Date: 12/05/2016
Review Created: 12/15/2016
This review was collected via phone interview by Customer Research Inc.
CRAIG S. on 12/13/2016
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" Quality work "
Quality work by good mechanics !!!
Vehicle: Ford Mustang
Service Date: 12/12/2016
Review Created: 12/13/2016 12:04 AM
Rosemary A. on 12/10/2016
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Verified badge inactive Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Dishonest Beware!!"
Joel Lebron is as CROOK IT as they come and does not deserve a rating. He will criminally stoop to the lowest level to cover his behind and the reputation of his garage. He is a bully, intimidating, disrespectful, argumentative and dishonest to women.
If you don't know better or haven't dealt with this bully personally BEWARE!!!!!!!!!!!He is pretentious, and puts on a pretty convincing ACT to bend over backwards for you.
I PAID for a smog inspection and my car failed. Joel Lebron failed to provide me with a vehicle inspection report and failed to submit VIR to state of California Bureau.
Joel's is currently being investigated by the Bureau.
He criminally tampered with my cars OBDII emissions system and passed smog in my car with FAULT CODES and the CHECK ENGINE light still on. Findings by reputable professional repair shop, who repaired the fault codes and check engine light for an additional $2k plus to fix and repair what Joel's garage damaged and failed to repair.
He deliberately sabotaged and broke off parts to my car to cover his shops rep.

A reputable professional European repair shop in OC attested to same and documented their discoveries on invoice to use in court against Joel's garage.
Service Date: 01/06/2016
Review Created: 12/10/2016 03:27 PM
Edmond K. on 12/10/2016
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Edmond said Joe is an alright, good guy. Joe was straight to the point, gave him a quote and made him feel comfortable doing business.
Vehicle: Saturn L300
Category: Service
Service Date: 11/29/2016
Review Created: 12/10/2016
This review was collected via phone interview by Customer Research Inc.
Louis W. on 12/10/2016
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Louis said this business is very good and fast.
Vehicle: Mercedes-Benz S430
Category: Service
Service Date: 12/06/2016
Review Created: 12/10/2016
This review was collected via phone interview by Customer Research Inc.
Mike B. on 12/10/2016
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Mike said this business provided him with good customer service.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 12/06/2016
Review Created: 12/10/2016
This review was collected via phone interview by Customer Research Inc.
Iris C. on 12/10/2016
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Spoke with Mike. He said he was happy with the good service provided by the business.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 11/29/2016
Review Created: 12/10/2016
This review was collected via phone interview by Customer Research Inc.
Randy R. on 11/30/2016
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Spoke with Stephanie. She said the business was efficient, on time and got the work done right away. The personnel were very nice.
Vehicle: Ford F450 Super Duty
Category: Service
Service Date: 11/08/2016
Review Created: 11/30/2016
This review was collected via phone interview by Customer Research Inc.
Brian D. on 11/30/2016
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Brian said this business is excellent. He said they did the work well and they were quick.
Vehicle: GMC Yukon XL
Category: Service
Service Date: 11/28/2016
Review Created: 11/30/2016
This review was collected via phone interview by Customer Research Inc.
LESTER T. on 11/22/2016
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"Great customer service"
Joel is great & we appreciate all he has done. We've had various cars in for a variety of reasons, but the most difficult one was our son's Suburu. Joel finally figured out what was wrong with it
& fixed it. His service is fantastic!!
Vehicle: Subaru Legacy
Service Date: 11/22/2016
Review Created: 11/22/2016 10:13 PM
Nedra F. on 11/19/2016
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Nedra said this business is great and she's been going to them for years. This facility is number one.
Vehicle: Lexus ES 350
Category: Service
Service Date: 11/15/2016
Review Created: 11/19/2016
This review was collected via phone interview by Customer Research Inc.
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