Joe's Auto and Truck Repair


Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

576 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 8 days ago
CHELSEA G. on 04/23/2016
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"My new go to!"
You guys did great!! My car is running wonderfully again all thanks to you. I will say it was a bit pricey and took a bit longer than I expected but all in all I'm quite pleased with the quality of service and overall results. Thank you Joe's Auto!!!
Vehicle: Volkswagen Jetta
Service Date: 04/18/2016
Review Created: 04/23/2016 09:19 AM
Marvin S. on 04/20/2016
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Marvin said this business had his vehicle for two and half days and they could not get it to replicate the issue it was having when he brought it in. Due to this, they did not charge him for anything.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/15/2016
Review Created: 04/20/2016
This review was collected via phone interview by Customer Research Inc.
Randall G. on 04/17/2016
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"Great Service"
Took car in got an accurate estimate and work was done as promised on time
Vehicle: Ford Mustang
Service Date: 04/04/2016
Review Created: 04/17/2016 07:50 AM
Alexandra M. at Joe's Auto and Truck Repair responded on 04/27/2016

Thank you for the review, Randall. We hope to see you for your next oil change or repair!

Nanette J. on 04/16/2016
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Nanette said this business looked into what her vehicle's problem was and told her it was not a problem.
Vehicle: Nissan Murano
Category: Service
Service Date: 04/13/2016
Review Created: 04/16/2016
This review was collected via phone interview by Customer Research Inc.
Alexandra M. at Joe's Auto and Truck Repair responded on 04/27/2016

Thank you for the review, Nanette. Honesty is our key to trustworthy relationships with our customers! We hope to see you for your next service or repair.

Phyllis M. on 04/15/2016
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Phyllis said she got good service from this business. She was able to get the appointment she wanted and Richard was very nice.
Vehicle: Lincoln Mark VIII
Category: Service
Service Date: 04/13/2016
Review Created: 04/15/2016
This review was collected via phone interview by Customer Research Inc.
Alexandra M. at Joe's Auto and Truck Repair responded on 04/27/2016

Thank you for the review, Phyllis. We hope to see you for your next service or repair!

Josh C. on 04/15/2016
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Josh said this was his first visit to the business and he would recommend them to others.
Vehicle: Toyota Corolla
Category: Service
Service Date: 04/13/2016
Review Created: 04/15/2016
This review was collected via phone interview by Customer Research Inc.
Alexandra M. at Joe's Auto and Truck Repair responded on 04/25/2016

Thank you for the review, Josh! We are pleased to know you will be recommending us. We hope to see you for your next service or repair!

Billy/alice M. on 04/13/2016
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Billy said this business was up-front and honest with him. They gave him a few extra days to bring the vehicle in for service.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 03/31/2016
Review Created: 04/13/2016
This review was collected via phone interview by Customer Research Inc.
Alexandra M. at Joe's Auto and Truck Repair responded on 04/15/2016

Thank you for the review, Billy. Here at Joes will excel to have the best quality and honest service for our customer. We hope to see you for your next repair or service.

Roberto P. on 04/13/2016
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Roberto said the business took longer with his vehicle than expected.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 03/11/2016
Review Created: 04/13/2016
This review was collected via phone interview by Customer Research Inc.
Alexandra M. at Joe's Auto and Truck Repair responded on 04/15/2016

Thank you for the review Roberto, we are very sorry your repair took long. Our technicians here at Joes want to make sure while doing front end work to be efficient as possible for our customer's safety. We strived to excel in getting your vehicle out as fast as possible and back on the road. We hope to see you for your next service or repair. -Joe S.

Curtis A. on 04/12/2016
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Curtis said this business is great to deal with, their staff is good and he has never had problems with their service.
Vehicle: Ford Pickup
Category: Service
Service Date: 03/22/2016
Review Created: 04/12/2016
This review was collected via phone interview by Customer Research Inc.
Alexandra M. at Joe's Auto and Truck Repair responded on 04/15/2016

Thank you for the review, Curtis. We are happy to hear that our services you have had here, have had to problems. We look forward to seeing you for your next repair!

Dianna T. on 04/12/2016
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Dianna said the business is excellent, they deserve an A-plus.
Vehicle: Pontiac Grand Am
Category: Service
Service Date: 03/18/2016
Review Created: 04/12/2016
This review was collected via phone interview by Customer Research Inc.
Alexandra M. at Joe's Auto and Truck Repair responded on 04/15/2016

Thank you for the A-plus review, Dianna! We hope to see you for your next service or repair!

WILLIAM A. on 04/09/2016
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"Great Service, Intelligent Team"
Brought my 88 ford f250 to Joe's after having some major engine problems. They assesed the truck with in two days and had it fixed in a week. Runs beautifully again, glad to have my work horse back. I will use Joes from now on for all of my vehicles.
Vehicle: Ford Pickup
Service Date: 04/08/2016
Review Created: 04/09/2016 09:47 PM
Alexandra M. at Joe's Auto and Truck Repair responded on 04/15/2016

Thank you for the great review, William! We look forward to hearing from you soon to schedule your next workhorse in for a service or repair!

Larry L. on 04/09/2016
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Larry said the business did a very good job.
Vehicle: Dodge Dakota
Category: Service
Service Date: 04/06/2016
Review Created: 04/09/2016
This review was collected via phone interview by Customer Research Inc.
Alexandra M. at Joe's Auto and Truck Repair responded on 04/15/2016

Thank you for the review, Larry. We hope to see you for your next service or repair!

Don S. on 04/09/2016
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Don said the service was really good.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 03/18/2016
Review Created: 04/09/2016
This review was collected via phone interview by Customer Research Inc.
Alexandra M. at Joe's Auto and Truck Repair responded on 04/15/2016

Thank you for the review, Don! We hope to see you for your next service or repair.

Jake H. on 04/08/2016
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"Great Service"
Shop did everything I asked for and more. Not only repaired what was wrong at a reasonable
price but pointed out future problems and why.
Vehicle: Ford Pickup
Service Date: 03/11/2016
Review Created: 04/08/2016 12:41 AM
Alexandra M. at Joe's Auto and Truck Repair responded on 04/15/2016

Thank you for the review, Jake! We pride to make sure our customer know everything wrong with or future problems on your vehicle. We look forward to seeing you on your next service or repair!

Chad E. on 02/25/2016
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Chad said all of this facility's business and service they provide is really good, but they just do not call customers a lot of times to follow up on whether they will be performing work during the service or not.
Vehicle: Ford Pickup
Category: Service
Service Date: 01/28/2016
Review Created: 02/25/2016
This review was collected via phone interview by Customer Research Inc.
Lou K. on 02/25/2016
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Spoke with Loyce. She said the service was good. They have not had any problems with the vehicle.
Vehicle: Buick Enclave
Category: Service
Service Date: 01/22/2016
Review Created: 02/25/2016
This review was collected via phone interview by Customer Research Inc.
Alexandra M. at Joe's Auto and Truck Repair responded on 02/29/2016

Thank you for the review, Lou. We are happy to hear you haven't had any problems with your vehicle, hope to see you for your next oil change!

Amanda M. on 02/22/2016
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Amanda said the business was honest.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 01/25/2016
Review Created: 02/22/2016
This review was collected via phone interview by Customer Research Inc.
Alexandra M. at Joe's Auto and Truck Repair responded on 02/26/2016

Thank you for the review, Amanda! We hope to see you for your next oil change or repair! 

Kathleen S. on 02/13/2016
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Kathleen said the employees at this business were very helpful because at the last minute she had to change her appointment and they were able to fit her in. They did what they said they were going to do and also explained everything to her.
Vehicle: Toyota Corolla
Category: Service
Service Date: 01/26/2016
Review Created: 02/13/2016
This review was collected via phone interview by Customer Research Inc.
Alexandra M. at Joe's Auto and Truck Repair responded on 02/18/2016

Thank you for the review, Kathleen. We are happy we were able to fit you in! We hope to see you for your next oil change or repair.

Kerry Dean/morgan T. on 02/12/2016
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Kerry said this business kept her informed and explained everything to her regarding her vehicle. She said she was happy with their service.
Category: Service
Service Date: 01/28/2016
Review Created: 02/12/2016
This review was collected via phone interview by Customer Research Inc.
Alexandra M. at Joe's Auto and Truck Repair responded on 02/26/2016

Thank you for the review, Kerry! We are really glad everything is doing well and we hope to see you for your next repair! 

Kellie G. on 02/06/2016
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Kellie said the business is very friendly and they take good care of her.
Vehicle: Hummer H3
Category: Service
Service Date: 02/03/2016
Review Created: 02/06/2016
This review was collected via phone interview by Customer Research Inc.
Alexandra M. at Joe's Auto and Truck Repair responded on 02/09/2016

Thank you for the review, Kellie! We hope to see you for your next repair!

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