ReScore Reviews™ (25)

ReScore
Overall Rating 4.560002/5Overall Rating 4.560002/5Overall Rating 4.560002/5Overall Rating 4.560002/5rating 4.560002
Original
Overall Rating 1.76/5rating 1.76rating 1.76rating 1.76rating 1.76
93% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Tracy P. on 05/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quick and easy"
finished in less time than estimated. honored my expired coupon.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 05/18/2017
Service Type: Repair
Review Created: 05/22/2017 12:46 PM
JOHN D., SERVICE CONSULTANT at John Amato Hyundai responded on 05/22/2017

THANK YOU FOR YOUR RESPONSE

John Diez
Service Consultant
John Amato Hyundai
414-357-8500
Verified Customer on 05/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always pleased with work done at Amato"
I recently brought in my Sonata for 60K service. The service was completed in a timely manner and at a reasonable price. Continue to be pleased with the service received at Amato.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 05/05/2017
Service Type: Repair
Review Created: 05/21/2017 10:16 AM
JOHN D., SERVICE CONSULTANT at John Amato Hyundai responded on 05/21/2017

Thank you for your response 

John Diez
Service Consultant
John Amato Hyundai
414-357-8500
Verified Customer on 05/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Great service, performed right on time.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/12/2017
Service Type: Repair
Review Created: 05/20/2017 04:42 AM
JOHN D., SERVICE CONSULTANT at John Amato Hyundai responded on 05/20/2017

Thank you for your response 

John Diez
Service Consultant
John Amato Hyundai
414-357-8500
Lynn C. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Shuttle service was a pleasant surprise"
Honestly, the best part of my experience was that I got a ride to and from work from Jeff, the shuttle driver. It was a nice surprise as I was not expecting this service and it saved me from having to pay for an Uber ride to and from work that day. Jeff was not only courteous, but he was friendly and entertaining. I usually hate my rush hour commute to and from work, but it was so relaxing and he had me laughing the whole way. I was told that I need a new tire as one of mine is damaged. I shopped around and found one a little cheaper at another auto shop but I've decided to go with John Amato for this service simply because the shuttle ride will save me the hassle and expense of trying to get to and from work. Not to mention that I could use a little entertainment again during my rush hour commute.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/19/2017 06:55 PM
JOHN D., SERVICE CONSULTANT at John Amato Hyundai responded on 05/19/2017

Thank you for your response 

John Diez
Service Consultant
John Amato Hyundai
414-357-8500
Thomas P. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thomas Pechacek"
Once again, the main reasons I keep coming back is due to the friendly Service Techs [Shelley Gehler et al] their professionalism, friendly demeanor, the quick services and honest assessments of the needed maintenance. If that changes---so would I. Amato Hyundai is continually providing excellent customer service and a trusted environment. BRAVO!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 05/17/2017
Service Type: Repair
Review Created: 05/19/2017 05:15 PM
JOHN D., SERVICE CONSULTANT at John Amato Hyundai responded on 05/19/2017

Thank you for your response 

John Diez
Service Consultant
John Amato Hyundai
414-357-8500
Sandra E. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people are nice.and know what they are doing"
I like coming here friendly
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 05/17/2017
Service Type: Maintenance
Review Created: 05/19/2017 11:02 AM
JOHN D., SERVICE CONSULTANT at John Amato Hyundai responded on 05/19/2017

THANK YOU FOR YOUR RESPONSE

John Diez
Service Consultant
John Amato Hyundai
414-357-8500
Dale S. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A life-saver!"
Amato Hyundai staff were able to get us in on short notice and keep us up and running. Thanks!
Vehicle: 2006 Hyundai Tucson
Category: Service
Service Date: 05/16/2017
Service Type: Maintenance
Review Created: 05/18/2017 07:58 PM
JOHN D., SERVICE CONSULTANT at John Amato Hyundai responded on 05/19/2017

Thank you for your response 

John Diez
Service Consultant
John Amato Hyundai
414-357-8500
Verified Customer on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always nice"
I bought my car from them and have been going to them for oil change. This time I walked in on Saturday morning. It took only 25mins to change the oil and check up. They have been professional and friendly.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 05/06/2017
Service Type: Maintenance
Review Created: 05/18/2017 01:58 PM
JOHN D., SERVICE CONSULTANT at John Amato Hyundai responded on 05/18/2017

THANK YOU FOR YOUR RESPONSE

John Diez
Service Consultant
John Amato Hyundai
414-357-8500
Carrie W. on 05/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Have had multiple cars purchased and serviced at Anato and salespersons, owner, John have all shown personal concerns.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 05/16/2017
Service Type: Repair
Review Created: 05/18/2017 11:12 AM
JOHN D., SERVICE CONSULTANT at John Amato Hyundai responded on 05/18/2017

THANK YOU FOR YOUR RESPONSE

John Diez
Service Consultant
John Amato Hyundai
414-357-8500
Verified Customer on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome service experience "
They were very nice and easy to work with
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/15/2017
Service Type: Repair
Review Created: 05/17/2017 11:56 AM
JOHN D., SERVICE CONSULTANT at John Amato Hyundai responded on 05/17/2017

THANK YOU FOR YOUR RESPONSE

John Diez
Service Consultant
John Amato Hyundai
414-357-8500
Eugene G. on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Good friendly service, a nice waiting room.
Vehicle: 2012 Hyundai Equus
Category: Service
Service Date: 05/15/2017
Service Type: Repair
Review Created: 05/17/2017 11:48 AM
JOHN D., SERVICE CONSULTANT at John Amato Hyundai responded on 05/17/2017

THANK YOU FOR YOUR RESPONSE

John Diez
Service Consultant
John Amato Hyundai
414-357-8500
Alonzo H. on 05/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"None"
None
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 05/13/2017
Service Type: Maintenance
Review Created: 05/16/2017 04:07 PM
JOHN D., SERVICE CONSULTANT at John Amato Hyundai responded on 05/16/2017

Thank you for your response

John Diez
Service Consultant
John Amato Hyundai
414-357-8500
Joseph S. on 05/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Can always count on Amato for service"
No issues, my service is always prompt and professional. Done in a timely manner. thank you!
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 05/12/2017
Service Type: Maintenance
Review Created: 05/16/2017 11:59 AM
JOHN D., SERVICE CONSULTANT at John Amato Hyundai responded on 05/16/2017

THANK YOU FOR YOUR RESPONSE


John Diez
Service Consultant
John Amato Hyundai
414-357-8500
Monica H. on 05/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"the suervey shouldn't make you write a comment. consumer"
Amato is ok
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 05/06/2017
Service Type: Maintenance
Review Created: 05/16/2017 06:28 AM
JOHN D., SERVICE CONSULTANT at John Amato Hyundai responded on 05/16/2017

THANK YOU FOR YOUR RESPONSE

John Diez
Service Consultant
John Amato Hyundai
414-357-8500
Thomas M. on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"first service on new auto"
Excellent, on time as promised.
Waiting room needs updating
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 05/08/2017
Service Type: Maintenance
Review Created: 05/15/2017 07:41 AM
JOHN D., SERVICE CONSULTANT at John Amato Hyundai responded on 05/15/2017

THANK YOU FOR YOUR RESPONSE

John Diez
Service Consultant
John Amato Hyundai
414-357-8500
Verified Customer on 05/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Could be a little more professional "
The service is great, but almost every time I go there one of the mechanics tries making a move on me or asks for my phone number. Unprofessional, just do your job like I'm paying you, I don't want to be bothered in that manner. There's a time and the place for that, and it's not while you're working...its degrading to the company. Because of this I'm not going back.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 05/09/2017
Service Type: Maintenance
Review Created: 05/15/2017 07:34 AM
JOHN D., SERVICE CONSULTANT at John Amato Hyundai responded on 05/15/2017

THANK YOU FOR YOUR RESPONSE

John Diez
Service Consultant
John Amato Hyundai
414-357-8500
Denise T. on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Staff member are helpful and professional.
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 05/09/2017
Service Type: Maintenance
Review Created: 05/15/2017 07:27 AM
JOHN D., SERVICE CONSULTANT at John Amato Hyundai responded on 05/15/2017

THANK YOU FOR YOUR RESPONSE

John Diez
Service Consultant
John Amato Hyundai
414-357-8500
Robert S. on 05/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consumer friendly"
Great flexibility in scheduling and always consumer friendly
Vehicle: 2007 Hyundai Azera
Category: Service
Service Date: 05/09/2017
Service Type: Maintenance
Review Created: 05/14/2017 04:49 PM
JOHN D., SERVICE CONSULTANT at John Amato Hyundai responded on 05/14/2017

Thank you for your response 

John Diez
Service Consultant
John Amato Hyundai
414-357-8500
Verified Customer on 05/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job "
Good job
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 05/10/2017
Service Type: Repair
Review Created: 05/14/2017 08:04 AM
JOHN D., SERVICE CONSULTANT at John Amato Hyundai responded on 05/14/2017

Thank you for your response 

John Diez
Service Consultant
John Amato Hyundai
414-357-8500
Verified Customer on 05/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"employees"
Yes
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 05/06/2017
Service Type: Maintenance
Review Created: 05/13/2017 04:01 PM
JOHN D., SERVICE CONSULTANT at John Amato Hyundai responded on 05/13/2017

Thank you for your response 

John Diez
Service Consultant
John Amato Hyundai
414-357-8500
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