John Overley Automotive


Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

381 Reviews

98% Would Recommend
Latest Review 3 days ago
Nathaniel D. on 06/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nathaniel said this business does good, quality work and they are trustworthy.
Vehicle: Dodge Magnum
Category: Service
Service Date: 06/16/2017
Review Created: 06/20/2017
This review was collected via phone interview by Customer Research Inc.
Chuck W. on 06/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chuck said this business was easy to deal with and everything went well.
Vehicle: Ford Fusion
Category: Service
Service Date: 06/17/2017
Review Created: 06/19/2017
This review was collected via phone interview by Customer Research Inc.
John O. at John Overley Automotive responded on 06/21/2017

THANK YOU.  WE ALWAYS TRY TO MAKE THE PROCESS AS EASY AS POSSBLE FOR OUR CUSTOMERS.  WE HOPE TO BE ABLE TO HELP OUT IN THE FUTURE!

TRISHA A. on 06/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always great service"
Reasonable prices. Great service
Vehicle: Volkswagen Routan
Service Date: 06/12/2017
Review Created: 06/17/2017 06:43 PM
John O. at John Overley Automotive responded on 06/21/2017

THANK YOU.  WE APPRECIATE YOUR BUSINESS VERY MUCH!

Tom F. on 06/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tom said this business was tremendous. He really appreciated their service and professionalism.
Vehicle: Honda Odyssey
Category: Service
Service Date: 06/01/2017
Review Created: 06/14/2017
This review was collected via phone interview by Customer Research Inc.
John O. at John Overley Automotive responded on 06/21/2017

THANK YOU. WE GREATLY APPRECIATE YOUR BUSINESS AND WE HOPE TO BE ABLE TO HELP OUT IN THE FUTURE.

THERESE B. on 06/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honesty, Quality & Respect"
Only in a small town would I expect the neighborhood mechanic to hand me a $0.0 bill after leaving my car. Yet John Overley Automotive did just that at my last visit. They did not find my intermittent problem although they explained in detail what all was checked. I had also requested an alignment but was told that after putting the car on the rack and checking the tires, it was not
needed.

Given that the car's problem is intermittent, it's not surprising that it didn't act up while at the shop. Yet, there was no stereotype eye rolling because I'm a woman and clearly ignorant about cars. I was believed, listened to with respect, as I explained the problem. I received a thorough explanation of what was tested, as well as an admission that the solution is not apparent. What gentleman and honesty.

I have found the best automotive service garage in Louisville.
Vehicle: Honda Element
Service Date: 06/02/2017
Review Created: 06/13/2017 07:29 AM
John O. at John Overley Automotive responded on 06/21/2017

THANK YOU VERY MUCH FOR THE REVIEW.  WE VALUE OUR CUSTOMERS LIKE YOU.  SOMETIMES IT CAN BE HARD TO FIND A PROBLEM, ESPECIALLY IF IT IS INTERMITTENT AND NOT ACTING UP WHEN WE LOOK AT IT.  WE THANK YOU FOR YOUR UNDERSTANDING. WE HAVE NOT GIVEN UP THOUGH, AND WOULD LIKE TO TAKE ANOTHER CHANCE AT IT WHEN IT GETS A LITTLE WORSE.  WE GREATLY APPRECIATE YOUR BUSINESS! THANK YOU.

Jeff D. on 06/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeff said this business was very honest.
Vehicle: Ford F-150
Category: Service
Service Date: 05/25/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
John O. at John Overley Automotive responded on 06/21/2017

THANK YOU. WE ALWAYS TRY TO BE AS HONEST AND FAIR AS POSSIBLE.

Phillip T. on 06/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Phillip said the business got his vehicle done in a timely manner and the pricing was good.
Vehicle: GMC Sierra
Category: Service
Service Date: 06/08/2017
Review Created: 06/10/2017
This review was collected via phone interview by Customer Research Inc.
John O. at John Overley Automotive responded on 06/21/2017

THANK YOU.  WE ARE GLAD YOU WERE HAPPY WITH THE WORK.  WE APPRECIATE THE BUSINESS VERY MUCH.

EDWARD H. on 06/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"its a place you can trust"
We leave our cars with John Overley and are assured he will take proper action on only what needs to be done and that will be done accurately with our interests at the heart.
Vehicle: Ford Escape
Service Date: 06/06/2017
Review Created: 06/08/2017 01:21 PM
John O. at John Overley Automotive responded on 06/21/2017

THANK YOU SIR.  WE ALWAYS TRY TO DO THE BEST JOB POSSIBLE, AND WE ARE MORE THAN GREATFUL TO HAVE GREAT CUSTOMERS LIKE YOURSELF. 

JOHN M. on 06/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Affordable price "
Job was done when promised and had no issues with repair.
Vehicle: Toyota Camry Solara
Service Date: 06/05/2017
Review Created: 06/07/2017 11:34 AM
John O. at John Overley Automotive responded on 06/21/2017

THANK YOU. WE GREATLY APPRECIATE THE BUSINESS!

John P. on 06/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said they did exactly what he asked them to and they finished in a timely manner.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 06/02/2017
Review Created: 06/03/2017
This review was collected via phone interview by Customer Research Inc.
John O. at John Overley Automotive responded on 06/21/2017

THANK YOU.  WE ARE HAPPY TO BE OF SERVICE AND WE LOOK FORWARD TO SERVING YOU IN THE FUTURE.

JENNIFER R. on 05/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"honest, reliable repair"
Honest establishment that is why I only go to them forr my car needs and maintenance. I am glad I found this place.
Vehicle: Honda CR-V
Service Date: 05/25/2017
Review Created: 05/31/2017 04:28 AM
John O. at John Overley Automotive responded on 06/21/2017

THANK YOU.  WE ALWAYS TRY TO BE AS STRAIGHT WITH OUR CUSTOMERS AS POSSIBLE.  WE APPRECIATE YOUR BUSINESS VERY MUCH.

STEVE E. on 05/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A man I trust"
If you are looking for a cheap mechanic this ain't the place. But if you want a man you can trust to shoot straight and stand behind his work this is the place. I trust John and take him at his word.
Vehicle: Hyundai Elantra
Service Date: 05/25/2017
Review Created: 05/27/2017 05:31 AM
John O. at John Overley Automotive responded on 06/21/2017

THANK YOU.  WE UNDERSTAND WE MAY NOT BE THE CHEAPEST.  BUT WE ALWAYS JUSTIFY OUR PRICES WITH SOME OF THE BEST MECHANIC WORK IN THE CITY.  THANK YOU FOR CHOOSING US TO TAKE CARE OF YOUR AUTOMOTIVE NEEDS!

JOHN H. on 05/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very satisfied with John Overly"
I always get service that I am happy with at John Overly, and glad to say this because I like to support locally owned business. I recommend John Overly to anyone.
Vehicle: Honda Accord
Service Date: 05/23/2017
Review Created: 05/25/2017 04:43 AM
John O. at John Overley Automotive responded on 06/21/2017

WE ARE HAPPY WE COULD BE OF SERVICE AND WE GREATLY APPRECIATE YOU RECOMMENDING US! WE HOPE TO BE ABLE TO HELP OUT WITH ANY OTHER PROBLEMS YOU MAY HAVE IN THE FUUTRE.

Brenda Z. on 05/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brenda said the business was very helpful. They provided good service and she will be a repeat customer.
Vehicle: Ford Escort
Category: Service
Service Date: 05/19/2017
Review Created: 05/23/2017
This review was collected via phone interview by Customer Research Inc.
John O. at John Overley Automotive responded on 06/21/2017

THANK YOU FOR YOUR REVIEW! WE LOOK FORWARD TO SERVING YOUR AUTOMOTIVE NEEDS IN THE FUTURE.

David C. on 05/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said the business did good work.
Vehicle: Ford Ranger
Category: Service
Service Date: 05/15/2017
Review Created: 05/19/2017
This review was collected via phone interview by Customer Research Inc.
Jeff B. on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jeff said the repairs were done in a timely manner.
Vehicle: Ford Focus
Category: Service
Service Date: 05/15/2017
Review Created: 05/17/2017
This review was collected via phone interview by Customer Research Inc.
Francis S. on 05/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Francis said this business always does right by her. She said they do a great job.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 05/16/2017
Review Created: 05/17/2017
This review was collected via phone interview by Customer Research Inc.
Linda C. on 05/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Linda said this business always does a good job. Their business is clean and the staff are very nice.
Vehicle: Toyota Camry
Category: Service
Service Date: 05/12/2017
Review Created: 05/15/2017
This review was collected via phone interview by Customer Research Inc.
John O. at John Overley Automotive responded on 05/17/2017

THANK YOU. WE TRY TO KEEP OUR BUSINESS AS CLEAN AS POSSIBLE FOR OUR CUSTOMERS JUST IKE YOU.  WE APPRECIATE YOUR BUSINESS VERY MUCH.

HENRY S. on 05/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Provides quality service as requested!
Vehicle: Dodge Grand Caravan
Service Date: 05/11/2017
Review Created: 05/13/2017 09:03 AM
John O. at John Overley Automotive responded on 05/17/2017

THANK YOU FOR YOUR REVIEW! WE ALWAYS TRY TO BE FAST AS POSSIBLE, BUT, MOST IMPORTANTLY, MAKE SURE THE JOB GETS DONE RIGHT.

THERESE B. on 05/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"honesty, competence, fair price, great work"
Thoroughly checked my car, explained what was needed now, what could wait and most importantly why. I have already recommended them to neighbors. A wonderful find.
Vehicle: Honda Element
Service Date: 05/10/2017
Review Created: 05/11/2017 10:29 PM
John O. at John Overley Automotive responded on 05/17/2017

WE ARE MORE THAN HAPPY WE COULD HELP WITH YOUR CAR.  WE VALUE OUR GOOD CUSTOMERS LIKE YOU VERY MUCH.  THANK YOU FOR YOUR BUSINESS!

Displaying Review 1 - 20 of 355 in total