Jon Miller Car Care Center


Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

806 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
Latest Review 4 days ago
Jamie C. ReScore Review on 03/20/2015
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Perfect "
Jon is definitely an amazing guy . The misunderstanding was taken care of and I will continue to get my car serviced at Jon Miller's Car Care . He is a down to earth guy. Very understanding and the staff made me feel at home. Thank you Jon
Vehicle: Kia Optima
Service Date: 03/05/2015
Review Created: 03/18/2015 02:24 PM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Wasn't happy "
Went in for an oil change . The guy that changed my oil said I had a leak and I should've seen it in my driveway. There's nothing leaking. Then I was told I needed an air filter but none were in stock, so needless to say I need to go somewhere to get an air filter put in if I really need one. Last time I went there my car was checked from front to rear , top to bottom and I hear a noise now and my car is bucking. I am unhappy
Vehicle: Kia Optima
Service Date: 03/05/2015
Review Created: 03/18/2015 02:24 PM
Jon M. at Jon Miller Car Care Center responded on 03/20/2015

I spoke with Jamie at length about her visit with us. We had a very productive conversation. I apologized for anything we may have said or done to make her uncomfortable. After reviewing the visit with her, we mutually concluded that it was all just a big mis understanding. I asked her to return to the shop at her convenience so I can personally look the car over, and show her the issues pointed out by the technician. I also explained that we can not stock an air filter for every make and model car. We stock approximately 250 of the most common part numbers, but there are at least 600 different air filters out there. The odd ones are available at our local warehouse, and can be delivered within 20-30 minutes if requested.
I have been working for Jamie for 3 years, and her family for more than a decade. We are all good now. Our friendship is stronger than this issue. Thanks for being Cool Jamie!
Jon Miller - Owner - Jon Miller Car Care Center.
(My personal cell# 609-713-9609) Call me if there is ever an issue please.

AL R. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Work done expeditiously and no "add ons"!
Vehicle: Hyundai Santa Fe
Service Date: 09/20/2017
Review Created: 09/21/2017 03:26 AM
Laraine H. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Laraine said she able to get an appointment when she needed to. John seems to be honest and she has known Nate for a long time.
Vehicle: Buick Terraza
Category: Service
Service Date: 09/11/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Diane D. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Danielle. She said she takes her personal vehicle to this facility and the staff does such a good job that she decided to take her commercial vehicle there. They did a good job.
Vehicle: Ford Econoline Wagon
Category: Service
Service Date: 09/12/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Shelia V. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shelia said the staff are always honest and up front with her. They tell her like it is.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 09/07/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Steve S. on 09/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said this business got his vehicle in and the work was done quickly.
Vehicle: Toyota Camry
Category: Service
Service Date: 09/11/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
Jim D. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service again!"
Simple visit for state inspection, oil change, and check a leak. On time, thorough, knowledgeable. Dave knows Volvos and Jay manages the flow of customers seamlessly. Why would I go anywhere else?
Vehicle: Volvo S70
Service Date: 09/12/2017
Review Created: 09/13/2017 06:37 AM
Tyler H. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tyler said he has gone to this business for the past 2 years, and he has found that they do good work.
Vehicle: Jeep Patriot
Category: Service
Service Date: 08/29/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Bill E. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bill said he has known Jon since he was 3 or 4 years old. The staff is very good.
Vehicle: Ford F-150
Category: Service
Service Date: 09/08/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
Jamal E. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jamal said the staff went above and beyond.
Vehicle: Cadillac CTS
Category: Service
Service Date: 09/05/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
AL R. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No Pressure"
Although there were items pointed out that could use replacing, no pressure to do so.
Vehicle: Honda Civic Sdn
Service Date: 08/18/2017
Review Created: 08/19/2017 04:52 AM
Tony G. on 08/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tony said they did very good work.
Vehicle: Honda Accord Sdn
Category: Service
Service Date: 08/16/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
jay b. on 08/14/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"There to Help"
I took my car in for an exhaust leak and malfunctioning a/c. They fixed the exhaust leak (it was a cheap gasket) and found a radiator leak and diagnosed the a/c problem for me. As you might expect, these were expensive repairs, but being retired, I have nothing but time, so they suggested I do the repairs myself to save money. I did so, but in the process ran into problems - I took the a/c compressor down to them and they removed the 2 manifold bolts I couldn't budge for FREE. And since the initial a/c diagnostic involved an a/c service, they are charging and leak testing the system for me, at no additional charge. Great people - Jay and Dave at the service counter.
Service Date: 08/12/2017
Review Created: 08/14/2017 04:44 AM
Jim D. on 08/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"On time, on schedule, done!"
Consistently great service and on time. Jay does a masterful job of managing and coordinating customers and the shop workflow with care and a smile. Very knowledgeable and considerate. You feel like you are important and welcomed.
Vehicle: Volvo XC90
Service Date: 08/08/2017
Review Created: 08/09/2017 06:05 AM
Alice H. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Superior Seevice"
They do the needed service efficiently and check other areas related to it. Also recommend what to look for if related problem may develop.
Vehicle: Acura RDX
Service Date: 08/07/2017
Review Created: 08/08/2017 08:37 AM
Diane B. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Diane said this business always give her quick service and she does not have to wait. Nate and everyone there was very nice.
Vehicle: GMC Terrain
Category: Service
Service Date: 07/27/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Alyssa S. on 08/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Alyssa said they were great.
Vehicle: Kia Forte
Category: Service
Service Date: 08/07/2017
Review Created: 08/08/2017
This review was collected via phone interview by Customer Research Inc.
Glen H. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Glen said this business provided him with the best service.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 08/04/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Harry M. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Harry said the service was very efficient and they were good people.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 07/18/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Sonny W. on 08/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sonny said this business was good. They got his vehicle in and out.
Vehicle: Ford Econoline Wagon
Category: Service
Service Date: 08/03/2017
Review Created: 08/07/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 806 in total