Brant was very professional in handling this issue for me. I appreciate his attention to this issue and was very happy with his response and concern for me. In all fairness, I did not discuss this issue with Jones Automotive when I left unhappy and did not give them an opportunity to cure it at the time of service. Thank you Jones Auto Service.
I came in for an oil change and to fix a flat. When I picked up my car, they were rotating my tires. When I asked why, they said they always do this with an oil change. I thought that meant it was a free service with the oil change. But I was charged $15 for the rotation. I have a free rotation at another place, and never would have had this done for $15.00.