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Jones Home and Auto

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(162 Reviews)
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average

Business Details

About

If you need new tires, we’ve got the right set for you. We are professionals with a level of knowledge in tires that no one can match. We will get you the best deal, on the best tires we carry. If you need new tires, we’ve got the right set for you. We are professionals with a level of knowledge in tires that no one can match. We will get you the best deal, on the best tires we carry.

Categories
Car Maintenance, Tire Sales and Repair, Firestone Repair Shop
Contact
(254) 939-3785

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 1:00 PM
Sun
closed
* Central Time (US & Canada)
103 N Main St Belton, TX 76513-3209
Jones Home and Auto's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(162 Reviews)

JJ
gravatar
JENNINE J.
Troy, TX
Honda Accord
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2014
verified customer Verified Customer
Customer Service
Brant was very professional in handling this issue for me. I appreciate his attention to this issue and was very happy with his response and concern for me. In all fairness, I did not discuss this issue with Jones Automotive when I left unhappy and did not give them an opportunity to cure it at the time of service. Thank you Jones Auto Service.
Recommended

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/06/2014
Over Charged
I came in for an oil change and to fix a flat. When I picked up my car, they were rotating my tires. When I asked why, they said they always do this with an oil change. I thought that meant it was a free service with the oil change. But I was charged $15 for the rotation. I have a free rotation at another place, and never would have had this done for $15.00.
Not Recommended
Brant B. from Jones Home and Auto responded on 01/06/2014 07:33 AM

Mrs Jarolik, I appologize for the bad experience. It was my fault (Brant Blair, the sales manager) that your tires were rotated. I looked back into your history and we've rotated your tires everytime you've come in for an oil change. If theres anything we can do to resolve this please let me know. Thank you

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