100% Would Recommend
Latest Review 7 days ago
Frederick A. on 08/14/2017
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Spoke with Amy. She said the staff is nice and polite. They are always on time.
Vehicle: Ford Explorer
Category: Service
Service Date: 08/11/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Lindsey Y. on 08/09/2017
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Lindsey said they diagnosed the problem very fast, the rates were reasonable and they communicated very well.
Vehicle: Toyota Camry
Category: Service
Service Date: 07/31/2017
Review Created: 08/09/2017
This review was collected via phone interview by Customer Research Inc.
JOHN and BARBRA G. on 08/04/2017
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"Saved us a bundle"
Compared to a quote that we got from a different repair shop in Lynchburg, JR's saved us $466. The same great service that we have become accustomed to over the last 14 years.
Vehicle: Chevrolet Cobalt
Service Date: 08/02/2017
Review Created: 08/04/2017 07:06 AM
Tommy M. on 08/04/2017
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Tommy said the business tells him what they are going to do before they do it. They look over his vehicle even if he tells them what he thinks the problem is. He believes it will be done right.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 08/01/2017
Review Created: 08/04/2017
This review was collected via phone interview by Customer Research Inc.
DEBORAH L. on 08/01/2017
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"Treated with respect "
I will be back
Vehicle: Pontiac Grand Prix
Service Date: 07/26/2017
Review Created: 08/01/2017 02:48 PM
Kaitlin C. at Jrs Auto Care responded on 08/03/2017

Deborah, 
Thank you for your review! We appreciate your business and are glad to serve you.

Kaitlin Critchley
Service Writer
Jerry K. on 07/25/2017
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Jerry said this business always fixes his vehicle right the first time.
Vehicle: Nissan Altima
Category: Service
Service Date: 07/24/2017
Review Created: 07/25/2017
This review was collected via phone interview by Customer Research Inc.
Kaitlin C. at Jrs Auto Care responded on 08/03/2017

Thank you for your review, Jerry! We appreciate your business!

Kaitlin Critchley
Service Writer
Edward M. on 07/22/2017
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Edward said they did an excellent job and he was very pleased.
Vehicle: Dodge Pickup
Category: Service
Service Date: 07/20/2017
Review Created: 07/22/2017
This review was collected via phone interview by Customer Research Inc.
Kaitlin C. at Jrs Auto Care responded on 08/03/2017

Thank you for your review! We are glad you are pleased with the services.

Kaitlin Critchley
Service Writer
Carolyn S. on 07/15/2017
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Carolyn said everything was perfect.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 07/10/2017
Review Created: 07/15/2017
This review was collected via phone interview by Customer Research Inc.
Kaitlin C. at Jrs Auto Care responded on 08/03/2017

We appreciate your business and your review!

Kaitlin Critchley
Service Writer
Donovin M. on 07/13/2017
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Donovin said this business provided reasonable prices. They always have his vehicle done in a timely manner.
Vehicle: Nissan Sentra
Category: Service
Service Date: 07/12/2017
Review Created: 07/13/2017
This review was collected via phone interview by Customer Research Inc.
Kaitlin C. at Jrs Auto Care responded on 08/03/2017

Donovin, 
Thank you for your excellent review! We appreciate your business.

Kaitlin Critchley
Service Writer
Lakeside M. on 07/10/2017
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Spoke with Dicky. He said he did not have any problems. They provided great service.
Vehicle: Dodge Pickup
Category: Service
Service Date: 06/15/2017
Review Created: 07/10/2017
This review was collected via phone interview by Customer Research Inc.
Dillon S. on 07/10/2017
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Dillon said he has never had a problem there.
Vehicle: Pontiac Sunfire
Category: Service
Service Date: 06/26/2017
Review Created: 07/10/2017
This review was collected via phone interview by Customer Research Inc.
Amy M. on 07/10/2017
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Amy said they were friendly and honest.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 06/27/2017
Review Created: 07/10/2017
This review was collected via phone interview by Customer Research Inc.
Jerry M. on 07/10/2017
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Jerry said he would recommend this business for service.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/27/2017
Review Created: 07/10/2017
This review was collected via phone interview by Customer Research Inc.
TERESA S. on 07/01/2017
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"Mercedes inspection sticker "
Fast, friendly service
Vehicle: Mercedes-Benz CLK320
Service Date: 06/29/2017
Review Created: 07/01/2017 04:48 PM
Kaitlin C. at Jrs Auto Care responded on 07/11/2017

Teresa, Thank you for your review! We appreciate your business and look forward to serving you in the future!

Kaitlin Critchley
Service Writer
Highview M. on 06/23/2017
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Spoke with George. He said this business went according to plan.
Vehicle: Cadillac DTS
Category: Service
Service Date: 05/31/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
Camille A. on 06/15/2017
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Spoke with Dorthy. She said this business is always good.
Vehicle: Dodge Nitro
Category: Service
Service Date: 06/14/2017
Review Created: 06/15/2017
This review was collected via phone interview by Customer Research Inc.
Kaitlin C. at Jrs Auto Care responded on 06/22/2017

We greatly appreciate your business! Thanks for your review!

Kaitlin Critchley
Service Writer
Sherline B. on 06/12/2017
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Sherline said this business did good work. However, they didn't communicate well.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 06/09/2017
Review Created: 06/12/2017
This review was collected via phone interview by Customer Research Inc.
Kaitlin C. at Jrs Auto Care responded on 06/22/2017

We appreciate your business and are sorry you were not pleased with the communication. We would be glad to help you with your vehicle in the future.

Kaitlin Critchley
Service Writer
David W. on 06/09/2017
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David said he has had no issues with them.
Vehicle: Honda Ridgeline
Category: Service
Service Date: 06/07/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
Kaitlin C. at Jrs Auto Care responded on 06/22/2017

We appreciate your business!

Kaitlin Critchley
Service Writer
Debbie S. on 06/09/2017
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Debbie said she likes the service at the business and they are not as expensive as other places.
Vehicle: Toyota Camry
Category: Service
Service Date: 06/07/2017
Review Created: 06/09/2017
This review was collected via phone interview by Customer Research Inc.
Kaitlin C. at Jrs Auto Care responded on 06/22/2017

Debbie, Thank you for your business!

Kaitlin Critchley
Service Writer
BARBARA M. on 06/07/2017
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"Good service"
Great service......they remember all their regular customers names. Reasonable prices......
Vehicle: Chevrolet HHR
Service Date: 06/06/2017
Review Created: 06/07/2017 03:34 PM
Kaitlin C. at Jrs Auto Care responded on 06/22/2017

We appreciate your business Barbara!

Kaitlin Critchley
Service Writer
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