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K & K Automotive Inc

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(714 Reviews)
82
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Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
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ReScore Average
82
Net Promoter Score ®

Business Details

About

You can't be in the auto repair business for over 25 years and have a spotless BBB record without taking care of your customers. At K & K Automotive, that is exactly what we have accomplished in the Indianapolis auto repair scene.

When it comes to auto, truck & SUV repair and service, it's the attention to detail that sets us apart.
You can't be in the auto repair business for over 25 years and have a spotless BBB record without taking care of your customers. At K & K Automotive, that is exactly what we have accomplished in the Indianapolis auto repair scene.

When it comes to auto, truck & SUV repair and service, it's the attention to detail that sets us apart. You can leave your vehicle after hours with our early-bird or night-owl drop box service—a convenience you can rarely get among the many Indianapolis auto repair shops.

Yes, there may be lots of other Indianapolis auto repair shops, but only we can give you quality service at an affordable price. Our experts understand the importance of correctly identifying your car's problems and giving it exactly what it needs, so you can rest assured that your car only passes through highly qualified hands. After all, that is the reason why K & K Automotive is one of the best and cost-efficient options in auto repair Indianapolis.

The bottom line is we at K & K Automotive are experts when it comes to the maintenance, general repair, and engine or transmission replacement of your car, truck or SUV. Whether you own one vehicle or are responsible for a fleet of trucks, we have always provided and will continue to give you the very best of service.
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Categories
Auto Repair, Repair Shop, Car Maintenance
Contact
(317) 826-1645

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
5856 Thunderbird Rd Indianapolis, IN 46236-2877
K & K Automotive Inc's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(714 Reviews)

KW
Kathleen W.
Indianapolis, IN
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/25/2015
verified customer Verified Customer
Category: Service
Kathleen said she is peeved with this business. She is upset with the fact she was renting a vehicle while hers was being repaired. Although the staff was nice and the repairs were good, she is not happy with the lack of communication throughout the repair process. She was not informed of the cost of parts and labor prior to the repair nor was the cost of her daily rental vehicle taken into consideration. Her vehicle was at this facility longer than she had expected and the final bill was far more than anticipated. She does not have a high level of trust with this facility.
Not Recommended
KEN G. from K & K Automotive Inc responded on 01/12/2016 12:28 PM

Unfortunately sometimes there are repairs that can not be anticipated until the technician has torn apart part of the car and gone through the process of diagnosis. We did communicate with you as much as we could throughout the process. It did take longer than we thought it would at first, but that's because we found more problems once the technician was in the engine. We wanted to make sure that all of the issues were addressed and that you would get your vehicle back in good working order. We fixed it the correct way, and made sure that all of the issues were addressed and fixed properly. 

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